Who are we? Who are you?

April 24th, 2014

I started at SafeSourcing on February 17th 2014.

Today’s post is by Alyson Usserman, Account Manager at SafeSourcing.

I started at SafeSourcing on February 17th. I had interviewed multiple times, and came in ready to learn. Whenever anyone is hired on for a job, friends, family, and random people ask, “What will you be doing?” Well, for some, that could be a potentially tricky question to answer. I found this question particularly cumbersome because, at the time, I knew what I would be doing, but I didn’t know. I didn’t know that this business is actually pretty tricky. For instance, when you say, “live reverse auction,” people have one of two reactions. Either they have no idea what you’re talking about, or they absolutely hate them because of prejudgment or a bad prior experience.

While having a conversation last night with Arbonne’s CEO, Kay Napier, she asked me how I currently supported my family. I told her that I work for a procurement company in Dayton, Ohio. She seemed shocked while saying to me, “I dislike things like that.” It’s a little daunting to have a CEO of a major company stand there and say that she dislikes your job. Talking with her more, I discovered that a past procurement company had promised more than they could provide in savings, a “fool proof system” that didn’t work, and overall poor customer service. She too, told me that she was shocked after talking with me, and informed me that I was a great saleswoman.

Sometimes, people prejudge a process before actually knowing anything about it. In procurement that is one of the main obstacles I deal with every day. I will call a supplier to see if they have a particular product and then I am asked, “What company is that, what do you do?” and they become focused on what we do when I am trying to ask questions of them, and their company.

SafeSourcing is a procurement party that is trying to help companies, not hinder them. For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

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