Procurement’s Common Issues

February 4th, 2015

Would you order food from a new restaurant........?


Today’s post is by Shelly Hayre,  CFT Manager at SafeSourcing.

Would you order food from a new restaurant without knowing the price prior to placing the order?

After an incredibly unacceptable wait for your food, what if the waitress came out and said they have many other orders that have a higher importance than yours?

Now, you finally got your food order and it does not add up to the description/picture. You would not be happy if you got meat lasagna, but there was no meat in the lasagna!

The problems you just faced with your restaurant experience are common issues within the procurement industry.

Not knowing the price of your food – Spend Visibility: It is very important to keep spend visible within a company. Keeping track of spend allows procurement departments to track and find areas of improvement. Having a system that tracks and monitors this for your company is key.

Long wait for food, and not priority – Limited Resources: Many procurement departments are left with lack of resources and staffing to manage spend. This makes efficiency and prioritization extremely important, but if every category does not receive adequate attention, potential savings are lost. Having a third-party assist in analyzing your spend can help give every category the attention it needs.

Order doesn’t match what you ordered– Compliance: The level of service or price agreed upon is not being met. When multiple branches are handling this service-level and pricing it makes verifying compliance even more difficult. It is the procurement department’s job to ensure compliance for all branches at a high-level. It requires support from branches and senior leadership. How are you currently monitoring compliance?

Maybe your company currently struggles with a few of the common issues above, or maybe all of them. How are you currently handling these issues? SafeSourcing is your one-stop shop for procurement’s needs and software. We can help your procurement department overcome these issues, while decreasing your spend and increasing your resources.

For more information on how we can help you with your procurement needs,  please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to and appreciate your comments.


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