Today’s post is by Steven Belvin, Account Manager at SafeSourcing
Salesmanship, you see it every day, almost everywhere you go. To better understand how important this skill is, we must first look at the definition of Salesmanship according to the business dictionary. “Practice of investigating and satisfying customer needs through a process that is efficient, fair, sincere, mutually beneficial, and aimed at long-term productive relationship.” What this means, in simple terms, is that it is the employee’s job to discover what exactly the needs and wants are of the customer. After we discover what the customer needs and wants, it is then time to discover a process to fulfill those needs and wants of the customer. We must perform this process as fast and efficiently as possible. However, we must also find a way that our company does not lose out on the deal; this is where the “mutually beneficial” aspect comes into to play. A mutually beneficial agreement is an agreed upon term that benefits both parties of the deal. This is crucial to insure both parties are happy and leave the potential to start a long-term and happy relationship with the customer. All this starts with the employees of a workplace. It is key for all employees to go into the workplace with a salesman attitude. You never know who you will be meeting with or talking to at any point of the day, no matter the area you work in. Salesmanship should be practiced by all employees of a company. After all, you won’t have a successful company without customers. Just remember one bad conversation could end a great relationship, as one conversation could introduce a new customer.
Here at SafeSourcing we like to practice salesmanship in all areas of our work. It does not matter if we are talking to a current customer, a potential customer, or even a vendor. We believe we should conduct ourselves in a professional manner at all time, but also have fun while doing so. If you were to give SafeSourcing a call I can guarantee you will find yourself in a conversation with someone here with a great personality. So I challenge you to give it a try and call today and see how we can potential give a 10X or more ROI.
For more information on how SafeSourcing can assist your team with this process or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative. We have an entire customer services team waiting to assist you today.
“What Is Salesmanship? Definition and Meaning.” BusinessDictionary.com. N.p., n.d. Web. 16 Mar. 2017.