I remember when grocery stores started adding self-checkout lanes in their stores.
Today’s post is by Troy Lowe; Vice President of Development at SafeSourcing.
I remember when grocery stores started adding self-checkout lanes in their stores. It seemed odd that you would go through a line and have to scan and bag your own groceries when there are employees there to do that for you. At first I thought why would I pay the same price for my groceries and do all the work myself. But as time went on, I came to find these lanes to be very convenient especially when only purchasing a few items. Now with the pandemic a lot more places are looking to add this same convenience to their stores as well. For example, I was at Costco the other day and they now have kiosks set up at their food-courts so that you can order and pay for your food. When they began testing these, their original purpose was reducing and eliminating long food court lines. But because of the pandemic they ramped up the release of the kiosks to avoid crowding and human interaction. This is no surprise given that recent surveys have shown that over 80 percent of shoppers prefer to shop in stores that offer touchless or self-checkout options.
If you are interested in adding self-checkout to your stores below are some advantages for adding them.
- Improve customer experience
- Less employee support
- Faster and more efficient
- Can increase store space
- Shorter Queue’s
- Frees up time for employees
- Reduced HR costs
Today’s solutions are varied, If you need help finding your self-checkout solutions for your company, feel free to contact SafeSourcing, you won’t pay as much. We can gather all the necessary information for you and help you decide which company meets your needs. If you would like more information on how SafeSourcing can help you, can help you, please contact a SafeSourcing Customer Service representative. We have an entire team ready to assist you today.
