The answer is when it’s a Statement of Work or (SOW).
A statement of work or SOW is another document that should be added to e-sourcing events in order to bring clarity to what is included in a bid. In essence the document lists the work activities to be agreed upon, the deliverables and a timeframe in which a supplier will be expected to perform against. The SOW requires agreement as do other documents prior to a supplier being allowed to place bids.
Areas that are normally included in a Statement of work might include but are not limited to the following.
1. The actual scope of work to be completed
2. The time period in which it is to be performed
3. The location of work.
4. A list of the detailed deliverables
5. A Schedule of all deliverables
6. A standards adherence document.
7. Acceptance criteria
8. Other requirements.
9. Change request definition.
Make sure that when you are running e-sourcing events that you make sure that all of the above information is considered and captured before you approve of an event being passed on for suppliers to review. And then be prepared to make adjustments.
If you’d like to learn more about categories that absolutely require an SOW, please contact a SafeSourcing customer services representative.
We look forward to and appreciate your comments.