You cannot solve a problem you can’t identify or admit you have.

February 27th, 2014

We want to hide and avoid it many times!

Today’s post is by Ryan Melowic; Vice President of Customer Services at SafeSourcing

The problem is too big. We want to hide and avoid it many times. This is increasing in many organizations and unfortunately leaving money behind.

We all know how to solve a problem, but it usually isn’t the right problem we easily see.

If you don’t face the big problems too, then the simpler projects savings are being washed away by the elephant in the room. Being able to surface all the issues and building on that concept, not solving overnight, but admitting the problem and working towards a solution, will keep you out of any future pitfalls.

According to an article, Surfacing Problems Daily, has four steps to improve your company’s problem solving.

1.  Assess the current condition- what does your organization feel is a problem and what needs attention?
2.  Develop a mechanism- track/display/monitor the problem(s)
3.  Develop non-monetary incentives to surface problems- it gives people a reason to share the issue
4.  Define how leaders should respond- train leaders to not attack a problem that arises

Here at SafeSourcing we will solve your problems. No problem is too big for us.

For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.


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