Archive for the ‘E-procurement Solutions’ Category

Very few retail companies have contract management software.

Tuesday, May 11th, 2010

So just what is Contract Management or Contract Lifecycle Management? Are they the same?

According to Wikipedia Contract management or contract administration is the management of contracts made with customers, vendors, partners, or employees.

Contract management can include negotiating terms and conditions and ensuring compliance with those terms and conditions. Beyond these base functions contract management can also include documenting and agreeing on any changes that may occur during the implementation or execution of a contract.

We can think of contract management as a summary of the process of with which companies use a systematic approach to manage contracts through the process of creating, executing and analyzing contracts for the purpose of maximizing the financial and operational performance of contracts so as to mitigate risk.

A frequent buzz word in the industry today is that of Contract Lifecycle Management Solutions. This really means the same thing from a systems perspective that should include automating much of the following.
1.?Authoring
2.?Negotiating
3.?Tracking
4.?Alerting
5.?Awareness management
6.?Baseline moderation
7.?Commitment moderations
8.?Communication moderation
9.?Contract visibility
10.?Document management
11.?Change management
12.?Issue alerts
13.?Service level agreement moderation
14.?Total Transaction compliance

Ask you solution provider how they can help you in this area and how to integrate CLM with your e-procurement suite.

We look forward to and appreciate your comments.

Safesourcing Inc. completes a successful year two.

Friday, May 7th, 2010

It hardly seems possible that we launched our company two years ago. At the time there were indicators for those paying attention of trouble in the global economy but know one had any idea just how bad it was going to get. In hindsight what a time to launch a company. When customers and business partners asked me why, my response was if you are doing what you believe in and the results you promise are true, then there really is no bad time to launch a business.

Our promise has been the same from day one, to reduce the cost of goods and services regardless of a company?s size or the size of the category being sourced. And, while doing so improve quality, safety and environmental focus. Today, two years later our customers will attest to the fact that we have held true to that promise.

Following is a short list of accomplishments that we are very proud of.

1.?Over 700 educational blog posts relative to e-procurement issues of importance.
2.?Over 1500 useful procurement related wiki terms and definitions.
3.?Added an average of more than one new customer for every month in business.
4.?Grew our supplier data base to greater than 380,000 retail suppliers
5.?Sourced 100?s of categories from commodities to finished goods and services.
6.?Sourced categories as small as $5K with savings > 30%.
7.?Sourced categories as high as $80M.
8.?Never held an e-negotiation event that did not result in savings.
9.?Conducted every process in e-procurement including RFI, RFP and RFQ.
10.?Installed our product in Asia in a multi lingual implementation.
11.?Averaged over 24% savings over two years.
12.?Developed a unique process for sourcing small spends for the retail mid market.
13.?Grew our database to over a terabyte of data.
14.?Helped companies source with environmental and social consciousness
15.?Today released SafeContract? a fully featured hosted Contract Management System.

To our customers thank you for your support. We endeavor to earn your business every day. To our business partners thank you for your guidance during a tough economic period. To the retail industry our goal is to be your best vehicle for reducing costs and improving earnings with an increased focus on corporate social responsibility.

Thank You.

Why is e-negotiation not the most important initiative of all retail companies?

Monday, May 3rd, 2010

I have been in many meetings numbers of retail companies where charts that reflect savings from recent e-negotiation events of other retailers with similar formats are reviewed. As real as these results are, it is still difficult for most retailers to pull the trigger in order to give a new process a try. We just seem to get in our own way because we always have more important things to do.

We just have the ability to make things to difficult for ourselves.? Relative to e-negotiation, let?s assume that the CEO directs that he or she would like the cost of goods reduced. The project is then assigned to the Senior Vice President of Supply Chain or Chief Logistics Officer or Chief Procurement Officer or other senior executive. This is further assigned to the Vice President of Purchasing who in turn assigns it to the director of supply purchases. The director convenes a meeting of the buyers or category managers responsible for a variety of supply categories. In degrees of separation this is about 5 or 6 degrees from the person initiating the project. And now the excuses (delays) begin.

1.?We can?t damage our relationship with our incumbent suppliers.
2.?We get the best price in the industry right now.
3.?These guys don?t know what they are talking about.
4.?Don?t we have a tool that does this in our ERP system?
5.?We?ll sacrifice quality.
6.?We don?t have time for this.
7.?I?ll get back to you.
8.?Let?s create a cross functional team.
9.?I?m not going to be first.

If we go back to the CEO and explain what the situation is, one is likely to get a reply that says to the team JUST DO IT! Unfortunately that needs to be followed by; DO IT NOW!

From start to finish, an e-negotiation event such as a reverse auction should take no more than two weeks to run. This includes the entire process including an RFI if required from the day a retailer says go to the actual award of business. There are several requirements necessary to accomplish this that will eliminate the worry and mitigate the risk.

1.?A robust supplier database with safety and environmental focus.
2.?A robust event template library.
3.?An intuitive or intelligent tool for building an event quickly.
4.?An automated reporting tool to provide immediate event detail for review.

If you are really interested in improving your bottom line now, you are less than two weeks away from immediate measureable results.

We appreciate and look forward to your comments.

Why some retail companies are not successful with e-negotiation programs or actually most programs they implement.

Friday, April 30th, 2010

Most companies understand that lowering their cost of goods and services provides the greatest potential benefit or impact to their bottom line. However they face significant roadblocks in doing. At this point, one might ask why some retail companies succeed while others continue to implement program after program with no ongoing measurable benefit. As mentioned in the excerpt above, the first among these is the recognition that effective e-negotiation initiatives like any other successful program requires strong support from executive management. This is important because Retail as an industry lags well behind other industries in utilization rates of e-negotiation tools. So at a minimum in order to get off on the right foot, this means the CEO, CFO, CLO or CPO sponsorship is critical and mostly the first two. Once this directive has been issued, the next step is to identify savings targets across all corporate spend categories. Once these targets are identified and ranked, a category specific attack plan can be developed that best maximizes savings opportunities.

It is important to note, that savings alone does not create a successful e-negotiation plan. What can not be sacrificed in the name of cost reduction are quality, safety improvement and environmental support programs that enforce your Corporate Social Responsibility (CSR) goals.
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A key challenge for any procurement organization directed to implement e-negotiation tools across all of their unique spend categories, is to not over complicate the process into something that you can?t maintain. At a high level, the following steps will insure that you are headed down the right path.

1.?Indentify business owners
2.?Identify all spend opportunities by owner
3.?Consolidate spends into a total corporate view
4.?Aggregate like categories
5.?Rank spend by category and owner
6.?Develop a total company strategy
7.?Research and Source additional qualified suppliers
8.?Collect detailed specifications
9.?Prioritize events based on spend and Importance
10.?Let your solution provider do their job
11.?Hold e-negotiation events
12.?Negotiate final terms
13.?Award of business
14.?Contract completion
15.?Results Analysis

Most quality e-procurement solution providers have well developed e-negotiation strategy and plan templates that will aid you in implementing your best implementation while maintaining quality and supporting your CSR initiatives.

We look forward to and appreciate your comments.

Retailers; is your sourcing transparent enough?

Thursday, April 29th, 2010

If you are not sourcing at least 30% of your cost of goods and services with e-negotiation tools, you are lagging the leaders in your industry and well behind other industries. Resultantly you are not getting the best costs and not driving the best margins for your company.

The e- negotiation process and in particular reverse auctions since their inception over a decade ago haven driven healthy competition amongst competing suppliers. As such the results of an e-negotiation event can provide a great benchmark for both the buyer and suppliers. For buyers the results can be used as a tool to evaluate how to best source other products and services. For suppliers that don?t end up as the low? bid, have the opportunity to evaluate why that is and what they need to do in order to improve or to be more competitive in the market place. This of course is all happening without the need to collect, collate, compare or negotiate during the process. In other words it is happening transparently to the normal sourcing process.

E-negotiation events provide the opportunity for suppliers that are outside of your business area or knowledge base to bid for your business. That is if your solution provider has access to a large number of retail suppliers.

Possibly the single largest? benefit to? using e-negotiation tools outside of price compression? for? procurement professionals? is that it offers? a significant opportunity for process improvement since most solution providers offer a standard process for hosting e-negotiation events. Everything is done in one place using standard processes to build the event to the analysis of the bids collected. All information is then available for immediate evaluation and archived for easy access in the future. This reduces the overall procurement life cycle time, eliminates or reduces the opportunity for human error, and provides a standard way to award business.

We look forward to and appreciate your comments.

What?s on your e- procurement tool belt? Tool belts should make your job simpler.

Monday, April 26th, 2010

There are all sorts of shiny new belts in every store. Don?t get caught up with flashy features that you will never use or forget how to use because you will end up defaulting to doing things the same way you have been for years

The SafeSourcing e-procurement tool belt is simple and easy to use.

A procurement intern can build an e-negotiation event the very first time they look at our tools. If they don?t understand certain procurement terminologies they can enter the term into the SafeSourcing Wiki without ever leaving the website. If you would like to converse with other procurement professionals about a variety of subjects such as index pricing, just log in to Sourcebook it?s easier to use than traditional social network sites and has many of the same features. You can create a group or hold an open threaded conversation with hundreds of other procurement professionals. If you are looking for new sources of supply, you can request information sorted by dozens of criteria including proximity to a particular zip code, category, sic code etc. While all this is going on alerts from more than thirty sources like the FDA, USDA and OU provide you with up to the minute industry alerts on safety and environmental related issues. Are you looking for product specifications?? Just click on the SafeSourceIt template library. Want to start a contract after you have awarded business from an e-negotiation event, simply click on SafeContract to view templates and setup tracking.

You can also read this blog daily and pass the useful inforamtion on to a friend very easily.

We constantly hear from our customers how simple our tools are to use. What are you waiting for; get your pants of the ground with the Safesourcing e-procurement tool belt.

We look forward to and appreciate your comments.

What’s on your e- procurement tool belt? Tool belts should make your job simpler.

Monday, April 26th, 2010

There are all sorts of shiny new belts in every store. Don’t get caught up with flashy features that you will never use or forget how to use because you will end up defaulting to doing things the same way you have been for years

The SafeSourcing e-procurement tool belt is simple and easy to use.

A procurement intern can build an e-negotiation event the very first time they look at our tools. If they don’t understand certain procurement terminologies they can enter the term into the SafeSourcing Wiki without ever leaving the website. If you would like to converse with other procurement professionals about a variety of subjects such as index pricing, just log in to Sourcebook it’s easier to use than traditional social network sites and has many of the same features. You can create a group or hold an open threaded conversation with hundreds of other procurement professionals. If you are looking for new sources of supply, you can request information sorted by dozens of criteria including proximity to a particular zip code, category, sic code etc. While all this is going on alerts from more than thirty sources like the FDA, USDA and OU provide you with up to the minute industry alerts on safety and environmental related issues. Are you looking for product specifications?  Just click on the SafeSourceIt template library. Want to start a contract after you have awarded business from an e-negotiation event, simply click on SafeContract to view templates and setup tracking.

You can also read this blog daily and pass the useful inforamtion on to a friend very easily.

We constantly hear from our customers how simple our tools are to use. What are you waiting for; get your pants of the ground with the Safesourcing e-procurement tool belt.

We look forward to and appreciate your comments.

Do suppliers benefit from participation in e-negotiation events such as reverse auctions?

Friday, April 23rd, 2010

A discussion followed relative to incumbent suppliers view and how long the retailer had been doing business with them vs. the opinion of new sources of supply. In general most vendors in the space would come up with many of the same points listed below. Please read on.

SafeSourcing Inc. places a great deal of value in our SafeSourceIt? Retail Supplier Database of over 380,000 retail suppliers located throughout the world. Additionally we also place a great deal of value on each individual supplier regardless of their size. We believe that well thought out next generation e-procurement tools can provide significant benefits to buyers and suppliers whether they are hosting or participating in e-procurement events.?

Some but certainly not all benefits that suppliers can anticipate from SafeSourcing are:
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1. An easy to use e-procurement tool limited to a single page view where a supplier can be completely comfortable that their company?s best foot is being put forward to the soliciting company.

2. An increase in new business opportunities through engagements they would otherwise not be exposed to.

3. Clean data about the soliciting company and an accurate listing of their event guidelines, specifications, terms, conditions and other information necessary to build an accurate and successful pricing strategy.

4. Best practice training in event participation and strategy development.

5. A clear focus on what?s important beyond price in next generation e-procurement tools such as supplier safety certifications and practices as well as their environmental programs that will differentiate them from other suppliers.

6. Closed loop same day reporting of results of the specific e-procurement event a supplier participates in as well as a detailed supplier feedback questionnaire report.

7. Significant time savings associated with new business development that becomes more and more costly based on fluctuating markets..

8. Industry pricing trends extrapolated from their view of low quote information during the event if allowed by the soliciting company.

9. Use of these tools for their own procurement needs.

It sure does not sound like a bad deal to this author as long as it is explained correctly and supported by the retailer as their way of automating their procurement process and record keeping.

We look forward to and appreciate your comments.

Procurement life cycle and the procure to pay process. Aren?t they the same thing?

Thursday, April 22nd, 2010

?According to Wikipedia Spend Management is the way in which companies control and optimize the money they spend. It involves cutting operating and other costs associated with doing business. These costs typically show up as “operating costs” or SG&A (Selling, General and Administrative) costs, but can also be found in other areas and in other members of the supply chain.

If we understand that spend management is as defined by Wikipedia, then how does it differ from procurement lifecycle management? There are generally several steps to PLM that include information gathering, supplier communication, background review, negotiation, fulfillment, consumption and resupply. So it seems as though procure to pay represents the tools used to carry out spend management

The tools that support this process generally fall into the following categories. E-procurement or e-negotiation?tools such as reverse auctions or RFI?s, spend management tools such as adhoc reporting tools , predictive modeling tools, contract management tools, invoice and payment tools and order and fulfillment tools.

Unfortunately many of the available tools come from a? diverse base of providers utilizing a variety of technologies. In mid tier?market,?many?retailers some still cling to home grown tools that have evolved over years. The first tool of importantance should be tool sets that assist in easy integration of disparate technologies. There are major companies such as Oracle and SAP that provide sophisticated ERP suites that provide a centralized location for buyers to log on and handle all their payments, requisitions, exceptions and agreements at once. In general these solutions are too expensive for lower level tier one and mid tier retail companies and also lack adequate data to operate as an integrated sourcing system such as supplier databases and product template libraries or integrated purchase order and contract management systems . These typically show up as wrap around service bundles that require significant research of existing data points and often significantly raise the price of the system after initial purchase.

None of the tools or services listed above?are very?intuitive easy to use or low cost.

So now we?ve come full circle, how can technology solve these problems so that all retailers regardless of size can take advantage of these types of systems? That’s part II.

We look forward to and appreacite your comments.

Procurement life cycle and the procure to pay process. Aren’t they the same thing?

Thursday, April 22nd, 2010

 According to Wikipedia Spend Management is the way in which companies control and optimize the money they spend. It involves cutting operating and other costs associated with doing business. These costs typically show up as “operating costs” or SG&A (Selling, General and Administrative) costs, but can also be found in other areas and in other members of the supply chain.

If we understand that spend management is as defined by Wikipedia, then how does it differ from procurement lifecycle management? There are generally several steps to PLM that include information gathering, supplier communication, background review, negotiation, fulfillment, consumption and resupply. So it seems as though procure to pay represents the tools used to carry out spend management

The tools that support this process generally fall into the following categories. E-procurement or e-negotiation tools such as reverse auctions or RFI’s, spend management tools such as adhoc reporting tools , predictive modeling tools, contract management tools, invoice and payment tools and order and fulfillment tools.

Unfortunately many of the available tools come from a  diverse base of providers utilizing a variety of technologies. In mid tier market, many retailers some still cling to home grown tools that have evolved over years. The first tool of importantance should be tool sets that assist in easy integration of disparate technologies. There are major companies such as Oracle and SAP that provide sophisticated ERP suites that provide a centralized location for buyers to log on and handle all their payments, requisitions, exceptions and agreements at once. In general these solutions are too expensive for lower level tier one and mid tier retail companies and also lack adequate data to operate as an integrated sourcing system such as supplier databases and product template libraries or integrated purchase order and contract management systems . These typically show up as wrap around service bundles that require significant research of existing data points and often significantly raise the price of the system after initial purchase.

None of the tools or services listed above are very intuitive easy to use or low cost.

So now we’ve come full circle, how can technology solve these problems so that all retailers regardless of size can take advantage of these types of systems? That’s part II.

We look forward to and appreacite your comments.