Archive for the ‘E-procurement’ Category

You can’t just implement another companies SOP when you begin to use e-procurement tools.

Friday, March 2nd, 2018

 

This is an oldie but goodie from our Archives. It’s still pretty true today.

All companies like to throw around the term best practices. Who’s best practice is the question that companies should ask as well as who says these are the best practices. Successful learning organizations don’t just throw the baby out with the bath water when they begin to use new tools. There are procedures your company has followed for years, many of which are necessary and other that need to evolve. There are procedures that your new e-procurement solutions providers support and have used successfully with other companies that may make sense. An integration of these practices that work will become your new Standard Operating Procedures (SOP) as applies to your implementation of e-procurement within your organization.

A Standard Operating Procedure (SOP) is an established process or group of processes that an organization carry’s out in a given situation on a routine basis. These procedures tend to be very specific to the business functional area being impacted.

So, how would you go about implementing e-procurement tools SOP into your organization? Begin by asking your solutions provider and if you don’t get a simple straight forward answer call SafeSourcing.

Don’t throw the baby out with the bathwater.

We look forward to and appreciate your comments.

Reduce Capital Expenditures

Wednesday, November 15th, 2017

 

Today’s post is by Dave Wenig, Vice President of Sales and Services at SafeSourcing.

Many of our clients find great success in significantly reducing their indirect spend. The typical expense categories that are sourced are always winners and are often the first categories that come to mind when selecting which categories will be sourced using eProcurement tools. As nearly all of our clients know from first-hand experience, these categories have earned this reputation for good reason. The average savings for Supply categories, for example is in excess of 21%. This is relatively well known and is only the start of what is truly possible with eProcurement.

What is less known, and too often overlooked, is that this same eProcurement methodology can very easily be applied to your capital expenditures. At a time when many of our clients are preparing for the coming year, I wanted to point out that you should not forget to leverage eProcurement for your capital expenditures.

At this point, you may well have a very clearly defined sourcing plan in the form of next year’s budget. My suggestion is simple – remember to review that identified spend with your eProcurement provider. You’ll be glad you did.

I would encourage you to also keep an open mind as you decide which of these capital expenses you would identify for eProcurement. You might be surprised to know that our clients have had success in areas where most clients don’t even consider. In one example, we were able to successfully take just one panel van out to market as an RFQ. Inside of days, the client saved many times more than could ever be saved negotiating with dealers using traditional methods. In another example, we achieved 30% savings on two towable generators.

Many of our clients, whether retailers or otherwise, will be working on construction such as opening new stores and remodeling old stores in the coming year. I propose all of that related spend should be sourced using eProcurement. If it is not competitively sourced, you will overpay. Before you build that new carwash, you should know that we do that too. Recently, we achieved over 10% savings on the building and over 34% savings on the installation portions alone for a client.

In this short post, I’ve listed only a few examples out of many, many more and I have not even mentioned your cost of goods or cost of sales. I hope, however, that my main premise was clear. If you have budgeted for capital expenses, you should consider eProcurement to reduce the cost of those expenses. You’ll likely find that you’re able to accomplish much more in the next year based on the savings generated by eProcurement.

For more information, please contact SafeSourcing.  

Advantages of e-Procurement.

Tuesday, November 14th, 2017

 

Today’s post is from our SafeSourcing Archives

e-Procurement comes with distinct benefits over manual purchasing, ranging from increased cost efficiency to greater access to suppliers. Let’s delve deeper into some of these noticeable advantages.

Increased cost efficiency is considered the primary benefit of utilizing an e-procurement purchasing platform. E-procurement puts a single buyer online with many suppliers, thus lessening the leg work traditionally associated with the buyer narrowing his or her field of suppliers.

Using the e-procurement platform, buyers have access to essentially an unlimited list of suppliers, which equates into a wider selection of goods and services. These suppliers have normally undertaken rigorous vetting procedures to ensure that they are the correct supplier for the specific job or work the client is requesting.

e-Procurement applications can be tailored to fulfill the distinct needs of buyers and sellers and be scaled to grow as the organizations expand. For example, suppliers from new territories can be added to supplier databases as the organization grows into new market segments.

e-Procurement processes can greatly increase productivity. Customers can acquire the items they want to procure from a catalog of approved items through an on-line requisition and ordering system. Purchasing staff can be relieved from processing orders, filing paperwork and handling lower priority tasks to focus on strategic sourcing and improving supplier relationships.

In some organizations, purchasing duties are dispersed over several different departments within the company. E-procurement platforms will enable a company to merge orders for similar items with one supplier, resulting in greater volume discounts and cost savings. Additionally, e-procurement may allow a company to simplify purchasing by reducing the number of products involved. Instead of having to sort through large volumes of paper or electronic catalogs, buyers are able to build custom catalogs that include only the items the company is interested in. Additionally, this method increases volumes of smaller numbers of items, which is another process used to generate volume discounts.

For more information on how SafeSourcing can assist you in exploring your procurement solutions for your business, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

 

What always causes delays in the running of any e-RFX?

Wednesday, November 1st, 2017

 

Todays post is by Ronald D. Southard, CEO at SafeSourcing Inc.

Have you ever heard a buyer say I can’t find or don’t have a specification for that product or service? Or, I’m not sure how much we spent on that last year. Or I’m not sure if we have a current contract in place or when it expires if we do. Don’t’ laugh, because this is all too common at the best of companies. We all know this is true and that it happens every day of every week. How in the world can the specification be missing or not exist in the for something you are currently buying? How would we even understand if what we are receiving is what we ordered? Back door receiving systems have tracked this for years. What happens if we order one type of copy paper like recycled 96 white, and receive a lower quality product?

The above examples have always amazed me because an original order had to be placed at some point in time. In many cases the invoice (at least the original one) may even reference the product number or description if not both. Sometimes the invoice even calls attention to the terms and conditions. In fact, it’s a pretty good bet that the incumbent supplier has a copy of the original contract and specification on file that can be obtained with a simple phone call. On many occasions when hosting e-negotiation events new sources of supply may help to clarify specifications through their questioning about the upcoming bid collection. And then, and it is a big and then, there is of course the internet and sites like Yahoo, Google, and Bing.

If your procurement department has this type of issue, please contact a SafeSourcing customers services account manager. I’m sure they can bail you out in about 5 minutes ninety nine percent of the time.

We look forward to and appreciate your comments.

When using e-procurement tools to source complex services make sure you have a well defined change of control process.

Friday, October 6th, 2017

 

Todays post is by Ronald D. Southard, CEO at SafeSourcing Inc.

Change happens. It can result from poorly designed specifications, terms and conditions, quoting instructions and other data related to a bid.

The normal process for managing these changes is a change of control process which governs how any changes to the services being provided as identified in the actual bid.

The change of control is normally managed as a request that communicates the requested changes to the services deliverables. Normally the change request will describe the following at a minimum.

1. The change
2. The reason for the change
3. The effect the change may have on the existing Statement of Work.
4. Impact on cost or savings

In most cases a project manager or the associate with responsibility for managing the program deliverables will be required to submit a written change request to the contracted or warded supplier.  The supplier will then develop and return the response to the contracting company.

The contracted supplier and the contracting company will then review the proposed change request and either approve it, modify it or reject it. When approved the contracting company as well as the contracted supplier must sign the change request in order to authorize the work as well as the implementation of the work and its potential impact on the existing project plan or project time line.

If you don’t want erosion inn your savings, make sure you spend the time to cover this process in your bid parameters.

Please contact a SafeSourcing Customer Services Account Manager in order to learn more

We look forward to and appreciate your comments.

Overcoming Declines

Wednesday, July 26th, 2017

 

Today’s post is by Robert Rice, Account Manager at SafeSourcing.

Defeating the decline is something most of us have had to deal with. It typically starts early in life. The girl you have been waiting all year to ask to the dance, says no. The time you asked your dad to co-sign on your first car, nope! Or the college you had your heart set on, “sorry to inform you but you were not selected”, blah blah blah. It’s a part of life and you will have to deal with declines constantly. But the key is HOW you will deal with the declines.

At SafeSourcing we offer an e-procurement tool that allows our clients to get better value without the hassle of hiring additional staff or devoting countless hours doing what we do in a fraction of the time. See, we deal with declines every day. In fact, we are sort of experts at it.

Declines are basically the starting point. Declines start a dialogue or a fact finding venture, where as an Account Manager, I can become better informed on the product or service I am selling. Through the engagement of the vendor, I am able to find out the real reason for “the decline” through direct questions or just being a good listener. In many cases, after speaking with the vendor regarding the decline, we both find out that they could still participate and bring value.

Some keys things to remember are:

  1.  When you receive a decline, IMMEDIATELY follow up with a phone call and find out why? There are definitely legitimate reasons a supplier cannot participate – logistics, they no longer provide that item; but before you hang up, ask, “Whom do you recommend?” More times than not, they will give you a company and a contact person.
  2. Ask good questions why the decline, “I can only bid on some of the items.” Great, we still want their participation. This can generate better savings for the items they are able to bid on.
  3. “We don’t do this this.” Great. What do you do? We might have another event they would be perfect for.

Basically, it is our job to make a decline into an opportunity, be it new leads, becoming better educated, or engaging the supplier and then finding a better event for them to join. Robert or any member of the experienced team at SafeSourcing would be happy to discuss how SafeSourcing can help you with your eProcurement planning. For more information, please contact SafeSourcing.

We look forward to your comments.

Make Time for eProcurement

Thursday, July 20th, 2017

 

Today’s post is by Dave Wenig, Director of Sales, North America at SafeSourcing

Reducing spend is important. It’s actually among the most important and impactful methods to improve your company’s bottom line. In most industries, you’ll be hard pressed to generate the same effect through any other means. New stores, new accounts, improved processes, and more all have merit. The fact is, reducing spend while maintaining quality can create a one-to-one savings to bottom line improvement opportunity. Where else are you getting results like that?

So, reducing spend is a top priority. But, is it the most urgent priority? Right now? Chances are you have something going on that cannot wait. Maybe you have a fire that needs to be put out before you can tackle the job of reducing the cost of the floor tile for your upcoming new stores. Maybe that’s a literal fire that needs to be put out. It happens.

At the end of the day though, we have to make time to focus on reducing our spend. One way to handle this is to improve efficiency by working with a partner, such as SafeSourcing, to increase the number of eProcurement projects that you complete in a given time period. Let somebody work on your behalf by delegating responsibly. Then, instead of one project per month, you can easily achieve three. Your input will still be required, but your time commitment will be greatly reduced.

So put out that fire and let us focus on the details so you can realize the savings. For more information, please contact SafeSourcing.

We look forward to your comments.

 

Is the Internet helping or hurting us?

Friday, June 30th, 2017

 

Todays’s Post is by Eli Razov, SafeSourcing  Account Manager.

The internet has to be one of the greatest tools of our time. Or is it? The invention of the internet has brought with it changes that have completely altered the way we do virtually everything. From the way we shop, to the way we conduct business. The world is at our fingertips. We need to simply type in what our heart desires and viola the answer appears; but is that helping us? Not too many years ago research reports for school, or gathering information about a potential client required a lot of leg work with just as much paper; but it involved the researcher. It made researcher learn more about what they we searching for. Today it is very simple to find the answer and just copy and paste it into a document . Some may believe this makes us lazy or removes our involvement all together. Some may also say that this is expanding our horizons and gives us the ability to learn more at a faster pace. But what is it doing for us? Is there a correct answer? Look at what we do here at Safesourcing. We help clients in many ways, mostly by helping save a lot in the procurement process. We use the internet and our vast database of companies, locally and internationally to find the right supplier and vendors for our clients. Whether it is helping find a service or a product, we can do it. Communication is a large part of it. From emails, to instant messages, or the VOIP phone services that most companies use, almost every aspect of communication is driven by the internet. Our online tool that we use to run our events depends on the internet to have a seamless successful campaign from start to finish. But that’s not all. We are constantly improving our website and online tools to keep up with the demands of an ever-changing digital age.

Coming from an age where the internet was just coming into play and seeing the changes it has made in almost every aspect of life, from ordering my coffee, to getting live directions to the nearest shoe store, I believe the internet has had a great impact on the advancement of humankind. Yes, there are downsides. Fake news is spreading like wildfire, seeing horrific images that may scar younger viewers, as well as the darker sides of the internet. But just like everything in life, with good there is always bad. It is all up to you, the user, how you weld your power so choose wisely and try to make the world a better place, even if it is just by helping each other by passing on uplifting words or helping to teach younger generations learn to cook.

For more information on how SafeSourcing can assist you or on our “Risk Free” trial program, please contact a SafeSourcing Representative we have an entire team waiting to assist you today

Old Glory – The Red, White and Blue.

Tuesday, June 20th, 2017

 

Today’s post is by Gayl Southard, Administrative Consultant at SafeSourcing.

We have recently celebrated Memorial Day and Flag Day and the Fourth of July is coming up quickly. We certainly see a lot of Old Glory this time of year.   The following is just a little flag trivia:

  1.  Betsy Ross is credited with designing the flag, but there is almost no evidence to support this. The only evidence was from her own grandson in 1870, when he presented The Society of Pennsylvania in Philadelphia with affidavits from his own family members as evidence. Early journals from the Continental Congress claim Francis Hopkins deserves the credit.
  2. Karen Burke of Walmart’s Corporate Communications stated Walmart sold 115,000 flags on September 11, 2001 compared to 6,400 on the same day in 2000.
  3. A 17-year old student by the name of Robert G. Heft, designed the flag as it appears today. With the addition of Alaska and Hawaii as states, he designed the 50-star flag as a history project. He got a B- from his instructor that was later changed to an A when President Dwight D. Eisenhower chose Heft’s design.
  4. Six flags were planted on the moon during the Apollo missions. Only one flag fell. According to Buzz Aldrin, the one that fell was blown over by Apollo 11 liftoff from the moon’s surface.
  5. According to the US Department of State, the official colors are “old glory red” and “old glory blue.
  6. Flag Day is not an official federal holiday outside of Pennsylvania and New York. New York doesn’t observe Flag Day on the 14th, but rather the second Sunday in June.
  7. Richard Williams the animation director of “Who Framed Roger Rabbit” said he modeled the rabbit’s colors after Old Glory (red overalls, white fur, blue tie). It looked like an American flag and subliminally everyone like it.
  8. There are federal regulations governing the handling and display of the flag (the U.S. Flag Code) in advertising or printing or anything intended for temporary use or display.
  9. Old Glory was a nickname for a particular U.S. flag. It was owned by a sea captain given to him by a woman in his home town of Salem, MA. He named it Old Glory after seeing it on his mast in 1831. The name became synonymous with the American flag.

For more information on SafeSourcing and how we can help you with your sourcing needs, or on our Risk Free trial program, please contact a SafeSourcing Customer Service representative. We have an entire team ready to assist you today.

 

Retaining Traditions

Friday, June 16th, 2017

 

Today’s post is by Dave Wenig, Director of Sales, North America at SafeSourcing

Even the best planned eProcurement initiatives, sponsored as they should be at the executive level, are susceptible to one common challenge. Moving to eProcurement, just like any change, will require an organization’s resources to support the change. It’s important to understand that the individuals required to support eProcurement must be coached and must buy into the program. Sometimes, however, individuals or teams within the organization will be reluctant to adopt to the change.

It’s understandable that we all believe our own techniques and processes are best. After all, we’ve learned and honed these over the course of our careers. That makes it more difficult to accept change. Some people may even feel threatened by change.

Knowing this, I’ll offer a couple suggestions to help ease the transition and provide an atmosphere that encourages each individual resource to embrace the change and not fear it. This does not necessarily mean that existing techniques and processes are no longer valuable. In fact, certain traditional purchasing concepts will continue to play as integral a role in eProcurement as they did before eProcurement. For example, vendor relationships will continue to be necessary.

Encourage culture: Spread the good news. Did Marketing just have a great month of savings? Share that with your other business units. We’ve seen tremendous momentum generated by posting a scoreboard where BU’s savings percentages are posted on a regular basis. This often drives friendly competition.

Keep positive: Focus on the wins. When you see big savings, applaud it. The worst thing you can do is to ask why you were overpaying before. Instead, focus that energy on targeting the next category for savings opportunity.

By using these and other techniques to encourage adoption of your eProcurement process and retaining certain key elements of traditional purchasing, you will pave the way for success.

Dave Wenig is the Director of Sales, North America at SafeSourcing. For more information, please contact SafeSourcing.  

We look forward to your comments.