Archive for the ‘E-supply Chain’ Category

Winter Storms Wreak Havoc in the Land of Sourcing!

Monday, February 7th, 2011

Last week more than one third of the United States was hammered by a winter storm that left hundreds of people stranded in airports, without power and without the means to conduct their normal lives.? This storm comes on the heels of what has already been an extremely bad winter for much of the northern and eastern part of the country.

The question lies, what type of impact do storms like this really have on the business world and the activity surrounding the sourcing of goods and services.

Any time retailers have to go more than 2 or 3 days with no or very limited sales the impact is enormous.? That is lost revenue that cannot be retrieved; not to mention the waste involved for perishable products that were not sold.? Loss of this nature must be recouped somehow and often that is in the form of an increase in prices.

The service industry is also affected as poor travel conditions and canceled flights lead to lost revenue in many sectors while some sectors such as snow removal, roof repairs and maintenance companies can barely handle the increases they see.? Companies without a good procurement process and or have negotiated strong contracts are left waiting or paying extreme premiums to get attention.

Lost man hours due to driving conditions and increased illness are also a major impact of a storm like last week that certainly affects the areas being hit, but it also affects companies in other parts of the country as they suffer the pains of canceled meetings and delayed activity in the aftermath of the storm.? All of this ends up meaning one thing, lost revenue and time that usually leads to increased prices and shorter supply levels.

Whether this storm dramatically affects the slight economic upturn being displayed before it hit remains to be seen but one thing is sure; the ripple effect of the storm will be felt for weeks to come.

We look forward to and appreciate your comments.

Is the economy really sick?

Friday, January 14th, 2011

According to Wikipedia in economics, the debt-to-GDP ratio is one of the indicators of the health of an economy. It is the amount of federal debt of a country as a percentage of its Gross Domestic Product (GDP). A low debt-to-GDP ratio indicates an economy that produces a large number of goods and services and probably profits that are high enough to pay back debts.

So what does that say about the economy when our debt to GDP. The forecast GDP for June of 2011 is $15.1T and our dept is about $13.9T which means our forecast ratio is
about 91.4% which is an improvement from the same time period in 2010 when the ratio was about 98.4%. Although this represents an improvement, a healthy economy with limited risk should have a ratio in the mid 60?s at the most. IT was not to long ago that we were there.

A cool site where you can play around with the numbers if you can handle it is the government spending site.

We look forward to and appreciate you comments.

As in other areas, in procurement it’s not easy being lean.

Wednesday, January 12th, 2011

A lean supply chain implies that there are lean procurement practices because the act of buying products and services means you have to collaborate with your trading partners.

The term “lean” as it applies to our subject was coined to describe Toyota’s business during the late 1980s by a research team headed by Jim Womack, Ph.D., at MIT’s International Motor Vehicle Program. According to lean.org; the idea behind lean organizations is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources.

In Lean Thinking, by Jim Womack and Dan Jones, the authors suggest that companies or organizations think about three fundamental business issues.
1.?Purpose: What customer problems will the enterprise solve to achieve its own purpose of prospering?
2.?Process: How will the organization assess each major value stream to make sure each step is valuable, capable, available, adequate, flexible, and that all the steps are linked by flow, pull, and leveling?
3.?People: How can the organization insure that every important process has someone responsible for continually evaluating that value stream in terms of business purpose and lean process? How can everyone touching the value stream be actively engaged in operating it correctly and continually improving it?

So, how does this apply to the procurement process?

A typical misconception is that lean is suited only for the manufacturing process.? This is not true. Lean applies in any and all businesses for any and all processes. Some areas you might consider relative to a lean procurement process would certainly include but not be limited to the following.

1.?How many internal resources are dedicated and at what cost to procuring products and services for resale or internal use.
2.?How much time do these resources spend to review and renew contracts?
3.?How many new sources of supply are vetted regularly to insure you are receiving the best possible product at the best possible price?
4.?How long have you been doing businesses with existing suppliers in every category?
5.?What are your Procurement Key Performance Indicators and how often do you review them?
6.?Do your Procurement KPI?s link directly with your corporate KPI?s

Ultimately a lean organization understands both internal and external customer value and focuses its key processes to continuously improve both. Your solutions provider should have tools to help you evaluate your current process and suggestions as to how to reduce cost and infrastructure to support a lean procurement organization.

We look forward to and appreciate your comments.

As in other areas, in procurement it’s not easy being lean.

Wednesday, January 12th, 2011

A lean supply chain implies that there are lean procurement practices because the act of buying products and services means you have to collaborate with your trading partners.

The term “lean” as it applies to our subject was coined to describe Toyota’s business during the late 1980s by a research team headed by Jim Womack, Ph.D., at MIT’s International Motor Vehicle Program. According to lean.org; the idea behind lean organizations is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources.

In Lean Thinking, by Jim Womack and Dan Jones, the authors suggest that companies or organizations think about three fundamental business issues.
1. Purpose: What customer problems will the enterprise solve to achieve its own purpose of prospering?
2. Process: How will the organization assess each major value stream to make sure each step is valuable, capable, available, adequate, flexible, and that all the steps are linked by flow, pull, and leveling?
3. People: How can the organization insure that every important process has someone responsible for continually evaluating that value stream in terms of business purpose and lean process? How can everyone touching the value stream be actively engaged in operating it correctly and continually improving it?

So, how does this apply to the procurement process?

A typical misconception is that lean is suited only for the manufacturing process.  This is not true. Lean applies in any and all businesses for any and all processes. Some areas you might consider relative to a lean procurement process would certainly include but not be limited to the following.

1. How many internal resources are dedicated and at what cost to procuring products and services for resale or internal use.
2. How much time do these resources spend to review and renew contracts?
3. How many new sources of supply are vetted regularly to insure you are receiving the best possible product at the best possible price?
4. How long have you been doing businesses with existing suppliers in every category?
5. What are your Procurement Key Performance Indicators and how often do you review them?
6. Do your Procurement KPI’s link directly with your corporate KPI’s

Ultimately a lean organization understands both internal and external customer value and focuses its key processes to continuously improve both. Your solutions provider should have tools to help you evaluate your current process and suggestions as to how to reduce cost and infrastructure to support a lean procurement organization.

We look forward to and appreciate your comments.

My supplier tells me the cost of paper is going up; what should I do?

Wednesday, December 22nd, 2010

The question this begs, is the statement true? The answer is more complicated than just saying the cost of pulp is going up or down because there area variety of pulps and the same pulp is not used for making copy or print quality paper as is made for making paper grocery bags or paper wraps. The type of pulp used for making copy or print quality paper is hardwood pulp. Hardwood fibers are suited for producing smooth papers for printing and writing. They also can achieve good stiffness and bulking ability, but this depends on the tree species and refining conditions.

The trick with the above scenario is that depending on the tracts lumber companies are harvesting there may or may not be a robust availability or supply of hardwood pulp at any given time. And as such we enter the entire supply versus demand equation.

So is it possible to conduct your own research to qualify the statements of your supplier? It is depending on how far you want to go in doing what commodity traders do every day of the week in order to time their investment with market movement.

CME Group is a good site that would allow you to follow futures on a variety of products. The following link will take you to the hardwood pulp futures market which at the moment is trending down.

Let information be your friend, and if you don’t have time call your e-procurement solutions provider.

We look forward to and appreciate your comments.

Corporate Social Responsibility and the procurement process

Tuesday, December 21st, 2010

The following is taken directly from a great website “The CPO Agenda” and specifically from an old article  titled “How the Stars Shine Brighter”.

The entire article is a great read as to the positive impact that best in class procurement companies can have on their company’s results even during these tough economic times. The specific information I found interesting was a sub section that relates directly to yesterdays post on supplier score cards and is titled.

Sustainability and corporate responsibility.

These have emerged as significant issues for the procurement function and are now factored into most companies’ corporate goals. However, there is still a long way to go until these goals are formally embedded into procurement strategies. Finding the right balance between economic viability, environmental awareness and social well-being is a significant challenge, but a competitive advantage can be gained by companies that locate intersection points for all three.
 
For Wal-Mart, sustainability has broad economic and social components, including healthcare, economic opportunity and the quality of life of the people who make the products it stocks. The company’s commitment to sustainability centers on three aggressive goals: to be supplied 100 per cent by renewable energy, to create zero waste, and to sell products that sustain natural resources and the environment. The key focus areas for its sustainability efforts include paper, packaging, textiles, jeweler, electronics and chemical-based products – categories selected based on a combination of consumption and the volume of product sold.
 
Wal-Mart helps its suppliers to develop goals and set expectations, assist with knowledge around sustainability practices, and evaluate and manage results. Suppliers are expected to “do right” by workers and the environment, examine the entire product lifecycle in order to develop sustainable merchandise and significantly increase energy efficiency throughout the supply chain, especially in the area of logistics and shipping.
 
Key scorecard metrics include greenhouse gas emissions produced during manufacturing, the product-to-packaging ratio, packing cube utilization, recycled material usage, renewable energy use at supplier facilities and raw material recovery rates. The involvement and commitment of the world’s largest retailer toward sustainability practices throughout the supply chain will accelerate the rate at which many companies come to adopt sustainability-focused practices.

As always, we appreciate and look forward to your comments.

Don?t ASK don?t TELL procurement risks.

Wednesday, November 17th, 2010

We have posted numerous times on product safety as regards everything from prescription drugs to receipt paper and just about every for resale and not for resale category in between. What is a given, is that if you do not ask about product safety your supplier is not apt to tell you what they do relative to product safety.

Let?s look at just a few examples.

1.?Fresh Eggs: Did your buyer?s specification ask where the eggs you are planning to buy come from to the farm level?? Did you ask if the the farm or farms in question have been inspected and what their inspection record is. Did you ask if they have any certifications, what they are and if they are up to date?? Did you ask for the right to visit and walk the farm?
2.?Receipt Paper:? Did your buyer?s specification ask who the source supplier is for your receipt paper to the mill level? Did you ask if the receipt paper is BPA free?
3.?Reusable Grocery Bags: Here is a good one. All sorts of chains jumped on this in order to reinforce their CSR programs and claim a green initiative. Did your buyer?s specification ask if the product contained lead? Probably not.

These are just a very limited view of what is the growing issue we have with product safety in the United States and globally for that matter when we source off shore. The real question here is did your buyers even know to ask these questions? If they did not, who is really culpable down the road when a problem arises?? A better question here is, are your consumers just supposed to trust that you are doing the right thing by them.

If you don?t ask and your suppliers don?t tell, how in the world to we get control of this problem.

We look forward to and appreciate your comments.

Don’t ASK don’t TELL procurement risks.

Wednesday, November 17th, 2010

We have posted numerous times on product safety as regards everything from prescription drugs to receipt paper and just about every for resale and not for resale category in between. What is a given, is that if you do not ask about product safety your supplier is not apt to tell you what they do relative to product safety.

Let’s look at just a few examples.

1. Fresh Eggs: Did your buyer’s specification ask where the eggs you are planning to buy come from to the farm level?  Did you ask if the the farm or farms in question have been inspected and what their inspection record is. Did you ask if they have any certifications, what they are and if they are up to date?  Did you ask for the right to visit and walk the farm?
2. Receipt Paper:  Did your buyer’s specification ask who the source supplier is for your receipt paper to the mill level? Did you ask if the receipt paper is BPA free?
3. Reusable Grocery Bags: Here is a good one. All sorts of chains jumped on this in order to reinforce their CSR programs and claim a green initiative. Did your buyer’s specification ask if the product contained lead? Probably not.

These are just a very limited view of what is the growing issue we have with product safety in the United States and globally for that matter when we source off shore. The real question here is did your buyers even know to ask these questions? If they did not, who is really culpable down the road when a problem arises?  A better question here is, are your consumers just supposed to trust that you are doing the right thing by them.

If you don’t ask and your suppliers don’t tell, how in the world to we get control of this problem.

We look forward to and appreciate your comments.

Twenty-one reasons why all retailers should use E-Procurement tools.

Monday, November 15th, 2010

?These are certainly not all of the benefits that retailers can drive from the use of e-procurement tools, but it is a good starting point.

Our list is not ranked in order of importance although many might argue that not much is more important than improved earnings.

1.?Guaranteed to improve net earnings
2.?Guaranteed to improve safety
3.?Guaranteed to improve Corporate Social Responsibility.
4.?Guaranteed new sources of supply
5.?Retail has less spend assigned than any other industry
6.?Streamlines the? procurement process
7.?Holds suppliers accountable to your standards.
8.?Improves quality
9.?Cost avoidance in a volatile market
10.?Creates a competitive environment
11.?Drives reliable market pricing
12.?Maintains a reliable history for future comparison
13.?Educates suppliers as to how retailers wish to procure products
14.?Supplier training eliminates questions
15.?Improved and consistent product specifications
16.?Improved negotiation.
17.?Improve carbon footprint
18.?Simple award of business process
19.?Frees up time for other tasks
20.?Works for procurement of all product categories
21.?Provides a detailed audit trail.

This author is not sure why a derivative of this list could not become the mission statement for any procurement department.

We appreciate and look for ward to your comments.

When should Retailers use a Request for Information or RFI?

Thursday, November 11th, 2010

As we have discussed in a prior posts, a Request for Information or “RFI” is in its most simple form a document distributed to new sources of supply prior to inviting them to participate in a Request for Quote or RFQ. The process assists you in your decision as to whether or not you wish to invite new suppliers to participate.The document lets potential suppliers know the information you require in order for them to be considered for participation. This is also a great way to update the information for your incumbent suppliers. This is particularly important in light of our recent economic woes.
Some of the information contained in an RFI can include but certainly is not limited to the following.

1.?General education relative to your procurement process.
2.?Certification requirements such as safety or environmental.
3.?Rules of engagement
4.?Supplier general information.
5.?Sourcing tree information.
6.?Country of Origin Information.
7.?Near Shore or Off Shore Practices
8.?Financial Information?
?

A Request for Information is a great tool that when used properly enables retailers to evaluate potential new sources of supply while also holding their incumbent suppliers accountable to the same standards they would of new suppliers. Although most often used in complex sourcing events, RFI?s are very helpful in almost all e-negotiation events.