Archive for the ‘Retail Supply Chain’ Category

What does SafeSourcing do in the E-Procurement Space?

Friday, March 26th, 2010

Our SafeSourcing vision is to be the leader in knowledge driven retail e-procurement solutions that drive down costs and improve quality with an additional focus on safety.??? Beyond safety, we also focus on support of the environment which is a top of mind CSR issue within the retail executive suite.

By assigning as little as 10% of their cost of goods or expense related items to these tools a retailer can improve net earnings by up to 100% while also providing their consumers with safer products that support a reduction in the industries carbon footprint.

With SafeSourcing?s innovative e-procurement tools, a buyer can initiate reverse auctions or requests for information using the SafeSourceIt? e-procurement tools for new contract purchases, spot buys, replenishment, aggregation and collaboration with other buying organizations, saving as much as 30% to 40% in the process and then simply drop that data into our SafeContract? contract management solution to eliminate issues such as ever greening which costs the retail industry millions annually. Alerts can then be set that will remind procurement knowledge workers of required actions in the future as they arise.?

To support the above initiatives our SafeSourceIt?? global retail supplier database consisting of more than 380,000 suppliers contains thirty-five unique certification standards that are supported by our best practice initiatives such as GFSI, ISO 22000, Green Seal, ECO-LOGO, Fair Trade, SQF and Certified Humane Raised & Hand-Led to name a few. As our database continues to grow all SafeSourcing participating suppliers are regularly vetted for their support of ours and our retail partner?s socially responsible initiatives including their eco-friendly practices to insure continuity.

We look forward to and appreciate your comments.

Why do we hear that reverse auctions are not as successful the 2nd time around?

Friday, March 19th, 2010

As we discuss this further, one area of commonality they frequently discuss is a lack of new suppliers. Another is the price being too high for the same event that has already been built and will result in lower savings the 2nd and 3rd time around.

A simple focal point to begin a discussion of this issue is the lack of availability or the related benefit of a large retail specific supplier database. However unless we discuss how? retail companies should use this type of data when available is just as important if there is a true desire in growing their percent of spend with e-negotiation tools?

There is a proper way to insure the sustainability of your e-negotiation events going forward. Following these guidelines will also encourage senior management to consider placing more spend under the control of e-negotiation tools and specifically reverse auction tools. Armed with a robust retail supplier database and related tools:

1.?Conduct a detailed category discovery
???? a.?Learn all there is to learn about the way a company conducts their?? business.
???? b.?Walk distribution centers and warehouses
???? c.?Walk an array of stores and understand all formats of the enterprise.
???? d.?Compile a list of all corporate categories
2.?Rank categories by
???? a.?Total spend
???? b.?Importance
???? c.?Sourcing frequency
???? d.?Quality objectives
???? e.?Look for aggregation opportunities.
3.?Conduct supplier discovery
???? a.?Rank suppliers
??????? i.?Size
??????? ii.?Experience
??????? iii.?References
??????? iv.?Environmental certifications
??????? v.?Safety Certifications
4.?With? the above in hand; develop a three year game plan
???? a.?Identify suppliers for each event over the three years
???? b.?Develop savings targets by category
???? c.?Develop a three year time line for all categories
5.?Role Play internally? the first year for a test category
???? a.?Ask the following questions
???????? i.?How will you award the business
???????? ii.?Review alternate scenarios
???????? iii.?Review savings by scenario
???????? iv.?Determine which suppliers will be invited back
???????? v.?Determine what new suppliers from your database search will be invited to participate next year

Now ask your e-procurement solutions provider to demonstrate their capability in this area

We look forward to and appreciate your comments.

Retailers sourcing strategic plans sometimes have too many guidelines and to little action

Friday, March 12th, 2010

From a retail perspective buyers and category managers have a lot to do. Try to get some of there time and watch their phone ring of the hook if you don?t believe me. So in the retail vertical let?s start implementing specific short term tactics that can drive some immediate results…

A great example of the above might be augmenting the manual process that many retail sourcing professionals use today to find new sources of supply interested in bidding for their your rather than continuing to live with the same small, known group of suppliers that you have used for years. Historically this has been a very time consuming practice that results in few if any new sources of supply. This represents a great opportunity to deploy a tactic that can have an immediate impact for an organization without the need to implement an entire new sourcing strategy.

There is a specific process to follow that will encourage new sources of supply to want to bid for your companies business beyond just calling or sending them an invitation. Simply having your buyer assigned the task of picking up the phone and calling new sources of supply will not result in new suppliers agreeing to bid for your business. There are specific objections to overcome and questions to answer that require a specific skill set.? This is a perfect opportunity for Software as a Service implementations of supplier research. Skilled providers in this area can provide companies with as many as a half dozen or more willing new sources of supply in as little as thirty minutes? that may in fact reside within a companies existing zip code or area code. In most cases you will never have heard of these companies and they will have solid reputations and good references.

Sourcing tactics can be isolated procurement related actions or events that take advantage of opportunities offered by the gaps within the strategic plan such as lack of new sources of supply mentioned above.? So our tactic here would be to find additional sources of supply that you can invite to compete for your company?s business across a variety of categories. The fact is that additional sources of supply competing for a companies business will result in compressed pricing and often better quality products and better terms. There are also an optimal number of suppliers that will encourage optimal results.

We appreciate and look forward to your comments.

Creative green oriented education for procurement professionals to support your CSR goals.

Monday, March 1st, 2010

Using creativity to support your educational programs can be as easy as visiting good websites that provide thought leadership as to creative courseware that can be used for schools and other organizations. At first some may seem a little basic for corporate America but as you drill into the detail the ideas and themes can be easily applied to general education overviews for your teams. Two interesting websites are.

1.?www.edutopia.org
2.?www.gogreeninitiative.org

Both of the above websites offer class oriented or field trip oriented initiatives that can be easily modified for adult audiences in order to provide interesting learning segments that support your companies CSR initiatives and programs.

At www.edutopia.org?? they have a really neat database that can be searched by going to the following site extension www.eduatopia.org/go-green .? You can filter a variety of searches by grade level such as classes for grades 9-12th. Don?t worry to much about the content level, because most kids at this age know more about living a green life than we do. As such, these curriculums can be easily modified to provide interesting learning segments for all associates.

At www.gogreeninitiative.org? there are lots of interesting factoids that can? be explored and expanded upon such as; ?For every ton of paper that is recycled, the following is saved: 7,000 gallons of water; 380 gallons of oil; and enough electricity to power an average house for six months.?? How many off you new that? How many of your store managers know that? When you do a trash hauling e-procurement event is recycling taken into account?

Being creative just takes a little time and research and helps to foster a learning organization and a learning organization is a growing organization.

We look forward to and appreciate your comments.

Retail e-procurement. What about your existing relationships.

Friday, February 26th, 2010

I could not agree more with the above comment. So beyond just reducing their prices which should not happen if you are being treated fairly, how else do suppliers benefit from participation in e-procurement events such as reverse auctions so that it is win-win?

Customers quite often ask us why suppliers would want to participate in an e-procurement event. A discussion usually follows relative to incumbent suppliers vs. new sources of supply. In general most vendors in the space would come up with many of the same points listed below. Please read on.

SafeSourcing? places a great deal of value in our SafeSourceIt??? Global Retail Supplier Database? which contains over 350,000? retail suppliers located in Mexico, Canada the United States, China, Korea, The United Kingdom, Japan and other countries. We place a great deal of value on each individual supplier regardless of their size. We believe that well thought out next generation e-procurement tools can provide significant benefits to buyers and suppliers whether they are hosting or participating in e-procurement events.?

Some but certainly not all benefits that suppliers can anticipate from SafeSourcing are:
?
1. An easy to use e-procurement tool limited to a single page view where a supplier can be completely comfortable that their company?s best foot is being put forward to the soliciting company.

2. An increase in new business opportunities through engagements they would otherwise not be exposed to.

3. Clean data relative to the soliciting or host company and an accurate listing of their event guidelines, specifications, terms, conditions and other information necessary to build an accurate and successful pricing strategy.

4. High quality training in event participation and strategy development.

5. A clear focus on what?s important beyond price in next generation e-procurement tools such as supplier safety certifications and practices as well as their environmental programs that will differentiate them from other suppliers.

6. Closed loop reporting of results of the specific e-procurement event a supplier participates in as well as a detailed supplier feedback questionnaire..

7. Significant time savings associated with new business development that becomes more and more costly as fuel and other prices continue to rise.

8. Industry pricing trends extrapolated from their view of low quote information during the event if allowed by the soliciting company.

9. Use of these tools for their own procurement needs.

I?m sure many of you can come up with other reasons. E-procurement events have to be win-win if they are going to become part of a retail companies on going business processes.

We look forward to and appreciate your comments.

Just what is a collaborative supply chain or for that matter collaboration in general as it applies to procurement.

Thursday, February 25th, 2010

We often hear the term collaboration or collaborative partners, collaborative supply chains, collaborative commerce or? collaborative networks when we are discussing the supply chain. It rolls of everyone?s tongue like we all know what we are talking about. So this author took a look at Wikipedia hoping to gain some insight and clarity.

?According to Wikipedia, Collaboration is a recursive process where two or more people or organizations work together toward an intersection of common goals, and
An aggregate is a collection of items that are gathered together to form a total quantity.

Since collaboration only means different groups or organizations working together towards the same goal, that term can apply to just about any business function. However when we combine it with the word aggregate to form the collective e- procurement term Collaborative Aggregation which was coined by this author in 2006; we arrive at something potentially meaningful.

Collective buying organizations and sometimes share groups often combine purchasing volumes of like products to drive better discounts. Large companies often aggregate their purchases among departments and are more often today doing the same thing across different operating group?s or companies within a larger organizations to drive economy of scale in purchasing.

The unfortunate truth, is that not much out of the box thinking is going on in this process. We are so involved in the process that we can not see the forest for the trees.

Let?s take a look at a small regional retail chain as an example. They buy their products mostly from wholesalers who are able to aggregate the volumes of many in order to earn enough discounts to pass on reasonable pricing to the retailer that is slightly better than the retailer might earn on their own, and reserve a little for themselves in order to support their business. These products are normally for resale products. In the not for resale area or expenses category such as supplies and services, the regional retailer usually does business with a number of local suppliers. The supplies can include everything from cleaning fluids to paper bags. The supplier normally does good job of managing these products against a number different cost structures to maintain a customer margin that is good for them. As an example if the price of oil is up and the resin market high, the supplier might be making less on plastic products such as plastic shopping bags or t-sacks, soup containers, trash can liners etc. The supplier may however also carry paper products and other supplies that can be mixed together to drive a total customer margin. Retailers can do the same thing. Here?s a partial list of how collaborative aggregation can work.

1.?Take a good look at the total list of supplies offered from your primary supplier.
2.?Compare that to what you are buying from them.
3.?Ask your e-procurement provider for a list of suppliers within a 50 mile radius that can provide the same products or some of the same products.
4.?Look at local businesses within a five mile radius of your area that are not in your industry but buy some of the same products such as trash can liners, cleaning fluids, paper products etc.
5.?Call them and explain how collaborating might save you both money.
6.?Ask for the name of their supplier as they might be different from yours.
7.?Determine a test group of products to request bids on.

Safesourcing has a best practices program for this type of collaborative aggregation that is included in our event fees. For a complete list or more information please contact us at www.safesourcing.com.

We appreciate and look forward to your comments

Here are some e-procurement produce and perishable replenishment thoughts and principles for retail buyers.

Wednesday, February 24th, 2010

Retail procurement professionals need to be aware of more than just pricing when buying produce and other perishable products with electronic tools. Sometimes we spend to much time watching indices and being concerned about price when there are other issues that can quite frankly be overlooked and impact the quality and safety of what our consumers expect in their produce and other perishable purchases.

There are literally dozens of pesticides sprayed on produce and also many fertilizing techniques used that this blogger is sure none of your consumers are aware of. So who is the watchdog for the products that your buy. The answer is you. There are organizations out there that watch globally like the Environmental Working Group (EWG). But we already know you don?t have time for that.

If you have never been to a farm that grows the products you are buying or visited a packaging facility you need to. So when you set up your e-procurement event for produce and other perishables here are some things to be thinking about daily in your specifications. Don?t make the mistake of just running your events daily without constantly reviewing and adjusting more than quantity and price.

Here are some top of mind items you should be thinking about.

1.?Who grew it
2.?Who picked it
3.?Who packed it
4.?When and where was it picked
5.?When and where was it packed
6.?Was it fertilized with petroleum based products
7.?Was it fertilized with semi solid leftovers
8.?What? synthetic pest controls were used
9.?Local versus not local
10.?Organics versus non organics
11.?What price index should I use
12.?How is it being shipped
13.?Certifications
14.?Grass ?fed
15.?Pastured

We look forward to and appreciate your comments.

Retail e-procurement savings. How many times have we heard we can do it better ourselves?

Tuesday, February 23rd, 2010

And for those very large retail companies that have very expensive internal tools that were sold to you by the largest players in the space. Ask yourself why your event savings are much less than those reported by companies who have outsourced this functionality? If you want to drive the greatest possible savings across the broadest range of categories in the shortest amount of time; and have a sustainable process moving forward keep reading..

The question one needs to ask is; what type of event services does my e-procurement provider offer? If your company is deciding to try self service, which is to be 100% self-sufficient, you need to know if your provider offers readily available classroom education that can be conducted on-site in order to train your team in all the nuances of event support. These skills are the foundation that allows e-procurement providers to support large volumes of events in a full service mode, which drive greater savings over the long term. Knowledge transfer in this area is one thing; the passion, skill and headcount to carry out these practices on a day by day basis are what drive results.

Typically event services falls into two broad categories:

1. Event management
2. Event monitoring and support.

Event management provides end to end e-sourcing support that begins with a companies overall strategy and ends with the actual execution of the e-procurement event. This is a true cross category effort that includes a rather lengthy list of services that may include buyer training, supplier selection, category discovery, supplier communication, the strategy for taking a category to market, training and overall supplier expectation management.

Event monitoring and support is actually the tactical implementation of the over all e-procurement event management process. This may include all communications with suppliers on the day of an event including making sure they have access to the system, get logged in properly, don?t have problems placing quotes, monitoring supplier and buyer system communications techniques during an event such as notes and texting and being available post event for questions as needed.

These services are normally provided by people behind the scenes with a very specific skill set. If you plan to do self service it would be very wise to make sure you have them covered at the same quality level.

As always, we look forward to and appreciate your comments.

Retail Procurement professionals should visit the SafeSourcing Wiki?

Monday, February 22nd, 2010

According to the king of all wikis, Wikipedia; a wiki is a collection of web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. Wikis are often used to create collaborative websites and to power community websites. For example, the collaborative encyclopedia Wikipedia is one of the best-known wikis. Wikis are used in businesses to provide affordable and effective intranets and for knowledge management. Ward Cunningham, developer of the first wiki, originally described it as “the simplest online database that could possibly work”.

“Wiki? is a reduplication of “wiki”, a Hawaiian word for “fast”. It has been suggested that “wiki” means “What I Know Is”.

So, what is the SafeSourcing Wiki and why is it any different? SafeSourcing is a company dedicated to procurement, to retail and to e-negotiation while also supporting a supply chain that is safe and environmentally sound. It makes sense that the SafeSourcing Wiki would be referred to as a specialized wiki (in this case retail e-procurement) that concentrates at a minimum on any or all of the following.

1.?Retail procurement terms and links.
2.?Safety standards and definitions and links.
3.?Environmental certifications and definitions and links.
4.?Educational content for procurement and supply chain professionals.
5.?Procurement templates for commonly sourced products and services.

The nice thing about wikis is that the definitions are not static. Authorized users or members can add to definitions or create new definitions and terms as well as rate site content. In this way a body of work can grow from the collaborative contribution of all users and visitors and assist in to providing a reliable source of data for professionals in a specialized field.

Please visit the Safesourcing wiki regularly and add your comments, terms, definitions and suggestions. This section of the SafeSourcing website is free tool, and it is for your use as a retail procurement and supply chain professional, the most difficult job in retail.

We? look forward to and appreciate your comments.

China is at it again. Are we being vigilant enough?

Thursday, February 11th, 2010

A blurb in Today?s News Briefing section of USA TODAY was titled China recalls 170 tons of tainted milk powder. On the surface one might think this is good news because the product was detected and removed from the supply chain. The bad news is we thought the same thing in 2008 about the same exact product. Not the same issues with a new product, but the exact same product that was to have been recalled and destroyed but was repackaged and then distributed again. The product again is milk power tainted with melamine which I have posted on in the past.

The product mentioned above may not have been destined for or ever have made out side of China. The real issue is what is being done by companies to check for and insure the ingredients, formulas and makeup of products they are buying overseas when unscrupulous individuals or poorly run companies try to pull the wool over our eyes. Who is your internal agent that asks the right questions? Who are your service providers that do the same on your behalf? It is something that most companies do not think about and need to.

Below are four posts from previous years on related subjects. Please review and refresh your efforts on the behalf of your consumers to make sure that your offshore purchases have less risk associated with them.

1.?Do we get quality products from China?? When will we and how much will it cost? 9/08/2008

2.?At what cost profit? Procurement professionals need to exercise great care when sourcing food products from China. 10/22/2008

3.?Let?s review a good idea from China and build on the traceability discussion. 10/08/2008

4.?Part II of II What should grocery product procurement professionals know and do about Melamine. 12/01/2008

We look forward to and appreciate your comments.