Archive for the ‘Sourcing Strategy’ Category

Persistence is Key!

Tuesday, November 9th, 2021

 

Today’s post is from Patrick Quinn, Account Manager at SafeSourcing Inc.

As supply chain issues persist, many businesses have found it frustrating to find not just the best quotes from suppliers, but any competitive quotes at all. The sourcing process can be incredibly time consuming when seeking the right suppliers, and the very real possibility exists that at the end of the day, your new prospective supplier can only quote at a higher price than your current supplier is already providing. If that happens, your business must now decide between keeping your current supplier and starting the whole process over again to hopefully find a better price on the market. If your business goes through this enough times, eventually you’ll find a supplier that can save you money. But, this cost saving measure comes at the price of all the time you spent on suppliers, and not any other issues that your business might be facing.

This is a problem that rarely exists for SafeSourcing’s customers. Our eRFX events are filled with quality vendors competing for your business. The persistence that it takes to find a supplier that truly earns your business is a practiced skill that pays off huge for you during our events.

Each event is unique to us, and is given the same level of commitment as the last. Vendors are constantly researched, contacted, invited to our events, trained on our tools, and contacted again, all to find competitive quotes, no matter the market environment.

Patrick Quinn is a Procurement Specialist at SafeSourcing Inc. For more information, please contact SafeSourcing.

Sourcing Project Fingerprints

Tuesday, October 26th, 2021

 

Todays post is from our SafeSourcing Archives.

The day we are born we all get a set of identifying marks that make us unique; our fingerprints. Not one us have the same set of fingerprints and so they have become one of the things that identify who we are to the rest of the world.

In much the same way our physical fingerprints identify us, how we approach and handle tasks in our everyday lives have characteristics similar to our fingerprints that identify us as the ones involved with those tasks; how we write; how we speak; how we lead; how we organize; how we communicate. Each of us puts fingerprints on our work that identify us as being involved with a project. Let’s look at a few areas to help you determine what fingerprints you are leaving behind.

Research: Every sourcing project begins with the research. Research includes understanding what you are buying, how much you are buying, who you are currently buying that product from and who else sells that product that you could buy it from. The diligence you show in digging up the documents, emails, contracts, potential new vendors leaves your fingerprint on a project a major way.

Tool use: Tools range from pencil & paper to Excel spreadsheets to fullblown eSourcing solutions that intelligently help you organize the procurement process. Knowing what tools you have at your disposal and how to use them can mark a project with your involvement. Also, knowing when the tools you have aren’t sufficient is equally important.

Organization: Knowing all of the details does no good unless the organization of a project is done well. Great procurement professionals can assess a project; determine who needs to be involved; determine what each phase of the project should be and who should be brought in to assist with each step of the process. Knowing what to expect and organizing appropriately can be the difference between a successful project and one that fails to meet expectations.

Communication: Communication is tightly connected with organization. Without effective communication among all parties involved in the organized project, including what the expectations of each member are, many projects fail before they ever begin.

Desire: The wild card to the fingerprint you leave on a project is desire. Desire can originate from many different sources but the goal is always the same; completing a successful project in the time it was expected to happen. Among each of the five components mentioned here, desire will mark projects as yours and will many times be the difference-maker in a project being completed correctly and in a timely manner. When you strongly care about a project being successful, the majority of the time it will be.

For more information on SafeSourcing or how you can leave better fingerprints on your sourcing projects, please contact a SafeSourcing Customer Service Representative.

We look forward to your comments.

So you think you can do it yourself and do it better than an e-procurement service provider?

Tuesday, October 12th, 2021

 

Todays re-post is by Ronald D. Southard, CEO at SafeSourcing Inc.

That is if you want to drive the greatest possible savings across the broadest range of categories in the shortest amount of time; and have a sustainable process moving forward.

The question one needs to ask is; what type of event services does my e-procurement provider offer? If your company is deciding to try self service, which is to be 100% self-sufficient, you need to know if your provider offers readily available classroom education that can be conducted on-site in order to train your team in all the nuances of event creation and support. These skills are the foundation that allows e-procurement providers to support large volumes of events in a full service mode, which drive greater savings over the long term. Knowledge transfer in this area is one thing; the passion, skill and headcount to carry out these practices on a day by day basis are what drive results.

Typically event services falls into two broad categories:

1. Event management
2. Event monitoring and support.

Event management provides end to end e-sourcing support that begins with a companies overall strategy and ends with the actual execution of the e-procurement event. This is a true cross category effort that includes a rather lengthy list of services that may include buyer training, supplier selection, category discovery, supplier communication, data analysis and the overall strategy for taking a specific category to market including timing, training and overall supplier expectation management.

Event monitoring and support is actually the tactical implementation of the over all e-procurement event management process. This may include all communications with suppliers on the day of an event including making sure they have access to the system, get logged in properly, don’t have problems placing quotes, monitoring supplier and buyer system communications techniques during an event such as notes and texting and being available post event for questions as needed.

These services are normally provided by people behind the scenes with a very specific skill set. If you plan to do self service it would be very wise to make sure you have them covered at the same quality level.

If you are interested in learning more, please contact a SafeSourcing Customer Services Account Manager.

We look forward to and appreciate your comments.

Construction Sourcing with eProcurement Tools White Paper Offer!

Friday, October 8th, 2021

 

Today’s re-post was written by me  in 2013 and may even be more appropriate in todays current environment than it was then.

So, here again is our  offer of a free white paper on Construction Sourcing with eProcurement Tools written by Ron Southard, CEO of Safesourcing Inc.

We are regularly asked to comment on a variety of categories by our customers, prospects and suppliers from the 427,000 member SafeSourceIt Supplier Database and SafeSourcing’s daily blog readers. These questions normally occur during the course of the discovery or value assessment phase we conduct with companies with which we do business. The questions vary, but generally have to do with SafeSourcing’s experience with a particular category (in this case, construction) or our impression of successes or failures within that category; when using today’s modern eProcurement tools such as online RFIs, RFPs and RFQs. RFQs are typically called Reverse Auctions and many times are the end result or final step of a much longer and more detailed sourcing process. While the focus is on more than just price, quite often the first question we get is what kind of savings might we expect?

The goal of this Construction Sourcing with eProcurement Tools white paper is to share a historical perspective, both positive and otherwise, relative to the use of these tools in the construction space from a variety of sources, as well as SafeSourcing’s specific experience with our own customers.

If you’d like to learn more about the many categories discussed in Construction Sourcing with eProcurement Tools please call Ron a 480-773-7524 or contact a SafeSourcing customer services account manager.

We look forward to and appreciate your comments.

 

Prices going up or cannot get enough Product to satisfy demand?

Wednesday, September 29th, 2021

 

Todays post is by Ron Southard, CEO at SafeSourcing Inc.

If used properly a large supplier database like SafeSourceIt™ Global Supplier Database provides companies with   readily accessible data that supports growing their spend with e-procurement tools

Companies should have continuing success when running prior e-procurement events over again, one area of commonality that has historically made this difficult is a lack of new sources of supply.

There is a proper way to ensure the sustainability of your eSourcing events such as RFI’s RFP’s and RFQ’s or Reverse auctions going forward. Since you have already conducted or should have conducted a detailed discovery the 1st time around a robust supplier database like the SafeSourceIt™ Global Supplier Database Query Tool with over 500,000 supplier companies will allow you to do the following based on up to date vetted data.

  • Conduct a detailed supplier discovery
    • Rank the suppliers
    • By Size
    • By Experience
    • By References
    • By Environmental certifications
    • By Safety Certifications
    • By Location
  • Develop a three-year supplier game plan
    • Identify suppliers for each category over the sourcing horizon
    • Develop a three-year supplier rotation bidding schedule
  • Ask the following questions
    • What suppliers will I invite and why
    • Keep in mind the unique benefits of distributors vs. manufacturers
    • Discuss potential award of business strategies

If you don’t have a reliable new source of supplier information and only use the same suppliers that you originally used to conduct your category sourcing events, don’t expect continuing savings as you really don’t have the appropriate leverage points. If you don’t know where to access this type of data, please contact SafeSourcing.

We look forward to and appreciate your comments.

 

Sourcing For Dummies!

Tuesday, September 28th, 2021

 

Today’s post is another interesting perspective from our archives SafeSourcing.

As I was searching for a book in my local mega book store (maybe not during these times), I was looking for the technology section. Once I found it, I saw a wide range of the popular For Dummies series with subjects like, iPhone, Microsoft Office, and the one I purchased, HTML XHTML and CSS. I often wonder how store personnel answer the phone when someone calls asking for help and they try to explain the For Dummies series without insulting the customer. Anyway, I digress. I started thumbing through the different books and found that the paper stock and printing were all different. Noticing that, I started to think about the different aspects that went into making and producing a book.

As a sourcing expert I tend to view the world a little differently than most folks. When I see a book, it reminds me of the different weights used in the paper world as well as what drives the cost of the paper like the pulp market. For the pages of the book it is most common to use 120-170 gsm. The next thing I see is the type of binding that is used for a book. The most common and cost effective type is case binding.

At SafeSourcing we are very careful to take the time required to learn everything we can about what makes up a product or service. We conduct extensive research relative to all products and services in order to learn all that specific categories ins and outs. We don’t just do this sometimes, we do this each and every time to ensure that we not only have a complete specification, but a specification that will maximize a list of potential vendors, insure quality and drive the best price possible at this particular point in time. We do that, so that you don’t have to, because we are the sourcing experts.

To understand more about how we can help you source your projects, please contact a SafeSourcing Customer Service Representative.

We look forward to your comments.

 

Overcoming Cognitive Dissonance in Purchasing

Wednesday, August 4th, 2021

 

Today’s post is  from our Archives  at SafeSourcing

Cognitive Dissonance is the state of having a set of beliefs, attitudes, and ideas, and being faced with information that conflicts with those concepts. Leon Festinger’s Cognitive Dissonance theory holds that all people attempt to keep all of their beliefs, attitudes, and information in harmony. The problem that often comes up, however, is that we sometimes unconsciously suppress or modify correct information in order to avoid having that information conflict with what we already believe.

An example of this in purchasing would be when a procurement decision is made, and the project turns out badly. Often times the decision will be defended and even REPEATED, rather than the decision maker admitting fault. Why? Because most people automatically feel they need to defend their decisions in order to preserve what they believe about themselves. If you believe you are a great decision maker, you will look for information that supports that belief, and avoid information that conflicts with that belief. Here are a couple of ways to help avoid pitfalls on both sides of the purchase:

The Enthymeme

An Enthymeme is a truncated form of syllogism, where a premise or conclusion is left out of the argument. It is always easier to let someone convince themselves of something than it ever will be for you to, even if your audience’ belief is fallacious. When we pose a logical argument, but don’t explicitly state the conclusion, we allow our audience to extrapolate on their own instead of risking putting them on the defensive because we are demanding they believe what we are advocating. Example; “XYZ Company isn’t certified and the manufacturing process requires certification”. This type of statement can be much more effective than shooting straight for the conclusion “Don’t go with XYZ Company.”

The Ben Franklin Effect

When we do a favor for someone, we tend to justify our actions to ourselves that we did the favor BECAUSE we liked them. We naturally tend to avoid Cognitive Dissonance by changing other beliefs, in favor of holding onto beliefs we have about ourselves. Be on the lookout for people who would use this concept against you; how often have you heard a sales pitch that starts off by asking you for a small favor? It’s a commonly used tactic to use your beliefs against you in order to obtain something the sales-person wants.

For more information on how SafeSourcing can assist your team this process or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Here’s how to ensure your services sourcing projects results Up Front!

Friday, July 23rd, 2021

 

Todays post is by Ron Southard, CEO at SafeSourcing Inc.

Awards of business, contracts and statements of work are all important after a services event has taken place. However, if you want to ensure the savings associated with your new services contract make sure you identify or reference a structured change of control process in your terms and conditions.

Change happens. It can result from poorly designed specifications, terms and conditions, quoting instructions and other data related to a bid. The normal process for managing these changes is a change of control process which governs how any changes to the services being provided as identified in the actual bid.

The change of control is normally managed as a request that communicates the requested changes to the services deliverables. Normally the change request will describe the following at a minimum.

  1. The change
  2. The reason for the change
  3. The effect the change may have on the existing Statement of Work.
  4. Impact on cost or savings

In most cases a project manager or the associate with responsibility for managing the program deliverables will be required to submit a written change request to the contracted or warded supplier.  The supplier will then develop and return the response to the contracting company.

The contracted supplier and the contracting company will then review the proposed change request and either approve it, modify it, or reject it. When approved the contracting company as well as the contracted supplier must sign the change request to authorize the work as well as the implementation of the work and its potential impact on the existing project plan or project timeline.

If you do not want erosion in your savings, make sure you spend the time to cover this process in your bid parameters.

In order to learn more, please contact a SafeSourcing Customer Services Associate. Be sure to ask them about our Risk Free Trail Program

 

 

 

 

Procurement As A Service (PaaS)

Thursday, July 22nd, 2021

 

Today’s re-post is by Dave Wenig, Senior Vice President of Sales and Services at SafeSourcing.

In the past, we’ve talked repeatedly about how SafeSourcing delivers our services in a Software as a Service (SaaS) model. As a refresher, here is a post from 2014 that details our SaaS software suite. We also often talk about how we treat our SaaS offering as full-service and have done so for a long, long time. Here’s another quick read from 2017 talking about our full-service approach. The way we combine our tools with our expertise and the way we actually deliver the services to achieve our customers’ goals have pretty well always been what you might describe as procurement as a service (PaaS).

I mention this because it seems to me that I am hearing more and more about PaaS recently as if that is a new or emerging trend and it surprises me greatly. SafeSourcing has always operated as an extension of our customers’ own procurement capabilities in order to allow them to outsource much or all of their needs to us. We’re comfortable delivering against this model and we rarely operate outside of it.

The entire procurement process can be managed by SafeSourcing beginning with spend analysis. In all reality, the process never really ends because procurement is truly cyclical. There are other buzzwords as well and just like with PaaS, there will be a marketing campaign that will rise to the occasion. As a term like PaaS gains momentum, more and more companies will roll out their offering. While there isn’t anything wrong with that, it can make it harder to identify which companies are actually experienced in delivering a PaaS offering.

Anyone interested in offloading more of their procurement function should be careful to find a partner that can truly take on the load in a SaaS model. Many lack the expertise needed in their services teams to truly deliver on the wide variety of categories that need to be addressed. SafeSourcing has this expertise and delivers strongly in the as a service model. To be effective you really need a partner that has the people, the intellectual property, and the software to drive savings in an efficient outsourced model.

Procurement as a service isn’t a new concept and we like to think we’ve been doing this all along. Personally, I would be leery about choosing any provider that talks about PaaS like it’s a new concept. If you would like more information on how SafeSourcing can help you, please contact a SafeSourcing Customer Service representative.  We have an entire team ready to assist you today.

 

 

 

 

Warehouse Prices Spurred by Demand

Tuesday, July 20th, 2021

 

Today’s blog is by Gayl Southard, Vice President of Administration at SafeSourcing.

Due to the surging e-commerce purchasing, warehouse distribution centers are jockeying for limited space.  Competition is driving up industrial rents as retailers and logistics providers look to get goods closer to the consumers, resulting in bidding wars in coveted locations.  Businesses are looking to get their goods to consumers as quickly as possible.  “Demand for industrial real estate is so strong that taking rents — the initial base base rent agreed on by a landlord and tenant — are rising faster than rents, according to real-estate firm CBRE Group Inc.  Industrial taking rents were up 9.7% in the first five months of 2021 compared with the same period last year, while industrial asking rents rose 7.1% according to CBRE, which tracks 58 U.S. markets.”1

Logistics space, close to cities and ports, and for big-box warehouses like those used in online fulfillment operations, prices are rapidly increasing.  In Northern New Jersey, first-year base rents  jumped by a third year-over-year through May, while Southern California’s Inland Empire rose 24.1%, according to CBRE.  It is creating a similar situation as the housing market, where the demand is greater than the market.  The pandemic lockdown and store closures have pushed retailers into online marketing.  E-Commerce will account for 26% of all US sales by 2025.  Companies are also looking into keeping more inventory on hand in order to avoid shortages.  Goods need to reach consumers faster, as well as cut down on the transportation costs.  The amount of available industrial land for new warehouses near urban centers fell over the past decade.  This adds to the pressure on supply of warehouses for larger buildings with higher ceilings and adequate parking that will accommodate e-commerce fulfillment centers.   In turn, this will push more development out to secondary markets.

For more information on how SafeSourcing can help your procurement efforts, or on our Risk

Free trial program, please contact a SafeSourcing Customer Service RepresentativeWe have an entire team ready to assist you today.

References………………………………..

Jennifer Smith, WSJ, 6/23/2021