Archive for the ‘Sourcing Strategy’ Category

Making Order out of Chaos? Part I of V “The FIVE S’s”.

Monday, August 20th, 2012

Today’s post is written by Heather Powell a SafeSourcing Account Manager.

Business processes that drive quality are important within every area of a company, and probably none more important than the procurement organization. The amount of detail that a buyer or category manager touches on a daily basis relative to a company’s finances, products and services requires careful planning and process control supported by constant open communication.

If you were to take tomorrow off, would your co-worker know where your work is? Would they know where you have started and stopped in a project?

Where do you start an organization process? With the 5 S’s!

What are the 5 S’s? Sort, Set, Shine, Standardize, Sustain

How can these 5 words help you?

1.) Sort through the workplace to remove items, such as papers and machinery, which are not needed. Review then remove any applications or processes that are time-wasting, such as complex software or a redundant printing machine. Keep the information, processes, software, machinery and items that are needed in the workstation.

2.) Set the workstation is order by putting in place proper storage systems. Place larger and heavier items on the floor and fix cabinets and storage bins to store smaller items. Ask for professional help from an IT specialist or a vendor to create simpler online documentation and information storage systems. Label the storage spaces, such as cabinets, for easier identification and retrieval of information and items.

3.) Shine the workplace by regularly cleaning workstations even before they become too dirty. Assign housekeeping responsibilities by creating a log in which each person undertakes a task, which will contribute to keeping the workplace clean. Set up simple channels of communication by creating notice boards or using stick-ons to organize tasks.

4.) Standardize the changes made by creating policies and best practices guidelines. Include employees in the workplace when brainstorming and write down the specific steps that will be undertaken to sort out what is needed, and how to effectively store items and information, and how to keep the place clean. Post these guidelines on a notice board that can be seen by everyone.

5.) Sustain the new culture of orderliness and organization. Reward those who contribute significantly to the best practices established and those who develop new ways of applying the methodology.

These 5 steps are the first step to getting your organization organized. Please look for tomorrow’s blog on how to further organize your company.

If you’d like to learn more about the process required to improve your procurement departments procure to pay process, please contact a SafeSourcing customer services representative.

We look forward to and appreciate your comments.

Are you wining your supply chain battles?

Thursday, August 2nd, 2012

It could be said that much of today’s thought relative to supply chain management is rooted in the history of human expansion. In fact there are many examples of how expansion which many times happened or was planned in conjunction with the conquest of others was either successful or failed based on the ability to keep supplies flowing to the expansionists or armies associated with them. If you are a growing retailer with your own expansion plans some careful thought as to your supply chain and the necessary contingencies may be your most important activity

According to Wikipedia in military science, maintaining one’s supply lines while disrupting those of the enemy is a crucial—some would say the most crucial—element of military strategy, since an armed force without resources and transportation is defenseless.

Obviously this takes us back to our opening question; are you winning the supply chain battle? What would you do today if one or more of your current suppliers were to go out of business or enter bankruptcy (a real possibility)? Have you made plans as to how your company would replace the goods or services provided by these suppliers?

An example that might resonate happened during 2009 during an H1N1 (swine flu) outbreak in the United States. Drug store chains during that time  became the first stop for much of the population in search surgical masks or other anti bacterial supplies. Many retailers ran out of stock and many suppliers were unable to meet the increased demand. Most retailers were not sure where else to turn for additional supply based on the increased demand. The trickle down effect of this could have gone on an on well beyond the impact of surgical masks or anti bacterial product shortages.
Is winning the supply chain battle important? You bet it is! Do you have the right tools in place? Where would you look for additional sources of supply? Where would your customers look if you don’t solve that problem?

If you’d like help answering this question, please contact a SafeSourcing customer services representative.

We appreciate and look forward to your comments.

When the Internet Runs Out of Addresses!

Monday, July 30th, 2012

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing.

Whether you realize it or not, every device in the world that connects directly to the internet must receive an address that identifies it to the rest of the internet community.  Many people may recognize numbers that look like “123.456.321.987” which are numbers that come from the current IPv4.  Based on 32-bit addresses there are about 4.2 billion available addresses which are about to be all assigned.  The new IPv6 will have about 3.4 x 1038 new addresses for internet capable devices.

So aside from the increased pool of new addresses, how will this change be different than what is being used today and how will it affect your business.  In today’s blog we will be looking at some of those differences.

Software  – The majority of what will change with IPv6 will be software or firmware related.  For most people the affect will be almost seamless as home use devices care only about the end result being returned and will not care how it gets there.  All major operating systems are currently designed to support the new protocol so if you are merely requesting data the affect will be meaningless, however if you have an online website that your customers access you will need to make sure that the both protocols are supported by your tools and applications.  The transition does not need to occur overnight but it should begin being planned now to ensure you do not lose any customer connectivity.

Hardware – As stated the majority of what will be affected is software or firmware (the software contained on a hardware device).  The only concern with hardware will be with equipment that is incapable of being upgraded with firmware in order to support the new protocol.  Routers will be the biggest area of concern here.  Generally if the equipment is less than 6-7 years old there will be no issue as virtually all of the equipment in that group will be IPv6 compatible.  If it can’t be upgraded then much of that equipment is likely about to become obsolete for other reasons and should probably be replaced. 

Current Use – Despite the fact that the IT industry has begun to make a huge push and launch announcement in June, the beginning of deployment has actually been in the works for a few years now with the first major use of the protocol in a world arena coming in the 2008 Summer Olympics.  It was the largest use of the technology since its inception.  All major operating systems, many business and commercial environments and almost all mobile technology manufacturers are now supporting the IPv6 as well.

For more information about how SafeSourcing can assist with connecting you with companies who can help validate your IPv6 strategy, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

Understanding Your Software License Options

Monday, July 23rd, 2012

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing.

Many times when procurement teams are dealing with IT spends, specifically software solutions, they are unaware of the different options available to them; options that could save them money because they are more geared to the way their company will use the software than the default method the vendor is proposing.  Almost every vendor has a default method of licensing and yet almost every vendor when pressed for an alternative method that fits the customer better will agree in order to get the business.

In today’s blog we will be looking at some of the different models of licensing that are available to you.

Per-Seat Licensing – This type of software licensing is grounded in the number of users you will have accessing the application.  Per set licensing requires a license to be purchased for each user and is a good model for companies who will have a small and select group of employees using the system.  With this model it is easy to control who is accessing the software, however it can lack flexibility to add new users and temporarily share the use of the tool if the need arises. 

Concurrent User Licensing – This type of licensing is a variation of the per-seat model where a company purchases a block of user licenses that can be connected at any one point in time to the software.  For example if a company purchased 25 concurrent licenses the software would allow any 25 users to connect to the system and would block the 26th user attempting to connect.   In this example as soon as someone logs off new users can log on.   The benefit to this model is that it allows a greater group of users to leverage smaller number license packs for software that is not continually used all the time by each member. 

Per Server Licensing –Per server licensing is generally related to mission critical enterprise solutions and is a license purchased for every server the software is installed on.  The price of these licenses is generally much higher as they come with the permission for an unlimited number of users to connect to the solution.  Often web-based or database technology will be deployed using the model of licensing so that users can be added as frequently as necessary without having to worry about auditing the license count.  Accessibility to the system is only limited by what the administrator configures. 

Transaction Based Licensing – Transaction based licensing offers a company the complete flexibility of unlimited users while allowing the cost to grow as the business grows.    Other advantages of models like this involve all of the benefits of purchasing unlimited contract software and software without the upfront financial commitment to the hardware and software.

Annual Subscription Based Licensing – Many SaaS licenses are based upon a subscription license.  These types of licenses give a company unlimited access to the hosted system and tools for an agreed upon period of time.  This model is good for solutions that are already in use by a company and has a high level of use already throughout the company.  One advantage is that there are no further worries as it relates to licenses and tracking once the agreement is completed and it provides availability to any user in the company that needs access.  Like with all SaaS software license models there are no requirements of hardware to be purchased and the maintenance of the system is handled by the host company.

For more information about how SafeSourcing can assist with sourcing your software projects, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

Understanding your IT Contracts

Monday, July 16th, 2012

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing. 

One of the common pitfalls of negotiating contracts for IT categories, especially software, is having the right people involved and the right details included.  Many times corporate legal teams will not have the technical depth to understand the project needs or timeline and IT managers are often too conservative to pushback on language that will leave the company vulnerable.  Having both sides review contracts closely will allow for the best results for your company and ensure that it contains the right details.

In today’s blog we will be looking at some of those details to include in your IT software contracts to ensure you have the broadest protection.

Specifications – Statements of Work and specifications are some of the most important elements in your IT contracts.  They will highlight the project and what the solution you are purchasing will accomplish.  It is important at this stage to make sure that every specification is captured in the contract.  Ensure that you have architectural specifications, design and functional specifications, and most importantly performance specifications.  These will help ensure that the solution delivers as expected, with no surprises 

Fee Structure – Fee structures for IT related purchases can be complex and should have good supporting detail surrounding them.  This includes a payment schedule of deposits and deliverables where applicable and how the licensing will be structured.  Often user-based, sever-based, CPU based and volume-based licensing are the most frequently used and each comes with its own pros and cons. Make sure you get the best structure for your business as well as explore the possibility of an Enterprise or Unlimited option if it makes sense.

Code Escrow –When dealing with smaller companies it is a good idea to pursue the possibility of putting the source code into escrow.  By defining the parameters by which the code would be accessible to your business, you will help to ensure your investment is protected regardless of what happens to the supplier’s business. 

Third Party Software – The use of third party tools in IT solutions can make some IT solutions more complicated.  Make sure that the licensing, fees, relationships between vendor and 3rd party companies are well defined so that you can know who is responsible for which aspect.  Above all, make sure that the responsibility of supporting the third party tool is detailed in the contract so that you will know who you will be contacting in the event of an issue. 

For more information about how SafeSourcing can assist with sourcing your IT projects, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

The 2013 planning season is here.

Thursday, July 12th, 2012

Sourcing strategic plans sometimes have way too many guidelines that to often result in little to no specific actions. Without actions, plans are really nothing more than dreams.

Strategic sourcing in the retail vertical continues to be way behind the rest of industry. It’s time that strategic sourcing plans result in specific short term tactics that can drive immediate and measureable results. Do you have the tools in place to help you carry out these tactics?

A strategy is simply a plan of action designed to achieve a particular goal. In the case of strategic sourcing, the simple goal might be to buy the best product (quality) at the best price and labor optimization (total cost) from the best suppliers (standards).

In today’s world way too many manual processes remain in place in the retail vertical relative to the RFX or other procurement areas such as POM or CLM. There are too many pieces and parts on too many desk drawers or on to many non accessible desk tops. This does not mean that retail organizations do not have a sourcing strategy. For example, the goal of a company may be to improve net profits: the strategy chosen might simply be to reduce costs of goods and services. But the real issue is the The question HOW and with WHAT?

Most retail companies do not have tools in place that allow for the  automation of the RFX, Contract Management, Purchase Order Management or other procurement processes that drive best in class results from a strategic sourcing plan. So will this plan be successful. Probably not! In fact, more times than not companies will continue with or revert to using their time honored processes and negotiation techniques. These results in the potential loss of any savings you were able to indentify though leakage that is invisible.

Enter the specific tactic. Maybe rather than developing tactics for a plan that is destined to fail, you should call a Strategic Sourcing solutions provider that can provide you with the tools that support your strategy and can be implemented quickly in order to keep you in front of that other company on the opposite side of the street.

The planning starts today, so why not reach out to a SafeSourcing customer services representative to find out how easy we can make achieving your strategic goals. 2013 is just around the corner.

We look forward to and appreciate your comments.

Developing a Mobile Application Strategy

Monday, July 9th, 2012

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing. Mark

iPhones.  iPads.  Android.  Smartphones. Mobile Apps. All of these devices and technologies represent the growing movement of Bring Your Own Device where people are beginning to view their mobile devices as extensions of themselves, using them in every form of communication, entertainment and business use imaginable.  Developing a strategy for how your business can leverage this new trend will be an important part of many businesses’ IT strategy in the coming months.

In today’s blog we will look at some of the different ways to begin planning for a new strategy in mobile applications.

Converting existing applications – Many companies take their first step into mobile application technology by fitting their existing web applications into a format more conducive to the mobile footprint.  The benefit of this approach is the increased speed by which companies can be compatible with these devices.   Unfortunately the results of this approach are very limited and seen by many as a short-term solution due to the fact that they are not able to leverage the power that mobile devices can offer such as GPS technology.

Consulting Firms/Software Frameworks – Companies that are ready to take the next step toward a true mobile application will often contact mobile app consulting companies like Layer 7 Technologies to work with them to develop initial applications that begin to deliver more to their customers than the basic alerts and discount specials.  The cost can generally be higher but the timeline for delivery as a result is greatly reduced.   Companies in this space can generally be evaluated easily with a Request For Information followed by more specific project information in a Request For Proposal.

Developing Native applications –Often, the best solution is to develop a mobile application internally.  This solution can have the longest timeline but it also offers the most control and ongoing capability for support.  The issue for most companies is that unless their core business is in developing software, they may not have the development staff capable of developing the software.  In these cases, bringing in contingent IT labor to help supplement your current staff for the life of the project can help.  In many cases your IT Managed Service Provider will coordinate fulfilling these needs. 

For more information about how SafeSourcing can assist with connecting you with the right technologies and vendors to help with your mobile application strategy, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

What did you learn today?

Tuesday, July 3rd, 2012

Today’s post is by Heather A. Powell, Account Manager at SafeSourcing.

It is said, you learn something new every day. Every day you pick up knowledge whether you realize it or not.  Just think back over the past 24 hours. There is some little tidbit you might have learned whether it was job related or home related.

So what have I learned today? While researching water delivery companies who deliver water to homes and offices, that there are more than 5 types of water you can buy in 5 gallon bottles. Is this useless knowledge? Absolutely not!  Though each of those types have special properties or, yes, ingredients, they each have their own price points too. While most customers know that spring water is really tap water, did they know that there can be a $1.00 or $2.00 difference in the price? Does this make a big deal? Sure it can!

Example:  Your Company uses a quantity of 6 five gallon bottles of “spring” water a month at $7.00 per bottle, however, if your company was to switch to purified water at $5.00 per 5 gallon bottle. That is a $12.00 savings per month, and $144.00 savings per year!

Also you can research and negotiate the extras your company is charged. Hidden fees… Refundable bottle deposit can range from $4-$8 per bottle! The water dispenser rental fee $2-$10 per month! Service fees, extra delivery fees, set up fees, maintenance fees… H2O can be expensive!

Now how does something as simple as this lesson help you? While you may be an office manager in charge of getting the water delivery taken care of monthly or buying toner, printing paper, and other office supplies and services, or you could be a buyer in charge of buying steel, fuel, or even nuts and bolts to keep production moving, this lesson supplies you with something you may not have known. There are details about every little and big thing that can help save your company money.

How do you get started learning those details? How do you go forward to negotiate those savings? Need ideas of where we can help save your company money? Contact a SafeSourcing Customer Service Representative.

We look forward to your comments.

SQF; is it the panacea for food safety and food borne Illness mitigation?

Wednesday, June 13th, 2012

According to Dictionary.com a panacea is a remedy for all disease or ills; a cure-all or an answer or solution for all problems or difficulties. Although this author does not believe it to be a panacea, SQF is certainly an important building block if not a corner stone of any global food safety program.

The SQF (Safe Quality Food) Program is a leading, global food safety and quality certification program and management system designed to meet the needs of buyers and suppliers worldwide. There are two sections of SQF. SQF 1000 is targeted at primary producers and SQF 2000 is targeted at manufacturers and distributors. More detailed inforamtion can be found at www.sqf.com. Schools are held regularly around the country for both groups and detailed information about these schools can also be found at www.fmi.org under the calendar section.

There are ten basic steps to implementing an SQF Program. These steps are taken from the SQF manual.

1. The Buyer requests the desired level of certification to be achieved by the supplier.  
2. The Supplier designates a staff member as its SQF Practitioner to lead development of its SQF System, or hires an external SQF Consultant licensed by The SQF Institute.
3. The SQF Practitioner is trained at a licensed SQF Training Center.
4. The SQF Practitioner conducts a gap analysis of the supplier’s current system.  
5. The Supplier selects an SQF licensed Certification Body to perform a certification audit.
6. A Certification Audit is conducted consisting of a document review and on-site audit.
7. An Auditor recommends certification if no critical or major non-conformities are found and the audit result indicates an acceptable rating.
8. The Certification Body Review Council makes the final decision and the SQF Certificate and audit report are issued. The SQF Certificate is valid for 12 months.
9. If critical or major non-conformities are found, the supplier takes corrective action, which is verified before certification is granted.
10. Re-certification audits are conducted annually and within 30 days of the scheduled audit date. Audit frequency can be either annual, semi annual or more frequent depending on the type of certificate issued and the risk level.

We appreciate and look forward to your comments.

Understanding the Financial Hangover

Monday, June 11th, 2012

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing.

anyone who has ever had a hangover before, it can be a horrible experience the first time it happens to you.  You can’t, nor do you want to, do anything but get through the stretch as painlessly as you can.  Everything you would normally do is frozen because your body is depleted of many things it lacks.  All you can think of is how you can’t wait to be done with the experience and many swear that when that time comes things will be totally different for them.

Unfortunately, for a lot of us, that first time was when we were young and once we got through the hangover we felt much better, even wonderful, energized and instead of doing things differently, like learning moderation, we do the same things that got us hung-over all over again.
But just like the example above, a new account and new money comes in and everyone starts feeling better and there is money and instead of “doing things differently” they go on a spending spree and quickly find themselves right back to where they started; financially hung-over.

Today we will take some principles that would help prevent the hangover from happening again.

• Plan before you make spend.  Once you get out of difficult period, before you do anything that would get you into another tight financial spot, plan on what it is you want to do so that you do not get caught up in the process of spending.  Rank the purchases you need based on contract end date, importance to the business and things that will save time and money.
• Spend in moderation.  The hardest thing to do after coming out of a tough financial time into a great and exciting one is to show self-control.  Pick one or two things from the list above to begin pursuing first, hopefully with a mix of some projects that can return some money to your bottom line in savings and in optimization.
• Find someone to assist.  Having a partner who can help organize your projects, take the pressure off you and keep plans on track can be critical to your success.  Finding a 3rd party consulting firm or strategic sourcing partner can greatly increase the chances that you will do things differently.

For more information about how we can assist with organizing and executing you sourcing projects, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.