Archive for the ‘Strategic Sourcing’ Category

Lean business practices create a weighty issue.

Tuesday, May 6th, 2014

Todays post is from Ronald D. Southard, CEO of SafeSourcing Inc.

This author tires of the desire of businesses that are trying to reinvent themselves and in so doing constantly coming up with new buzz words, industry terms and business jargon in order to try and prove that they are thinking differently and as such should be trusted to be on the right path. Maybe their original business plan was just flawed and they are not deserving of our trust.

Lean in any functional area of a business simply means producing more or getting more done with fewer resources. I’m not sure this is a great message for companies that are just launching, trying to grow or improve. If you’ve been around for while, and your customer reads between the lines properly, this may just mean that you did not plan your launch properly or react properly to market indicators in the past.

We all know that lean practices were originally a move to reduce costs in the manufacturing process and since it worked for manufacturing where we are typically talking about thousands if not millions of pieces and parts, other companies began to think why not for our business. As such let’s apply the term lean to the supply chain or the procurement space. Any one that knows the procurement space already understands the lack of resources.

The goal of every business should be to provide the end user or customer with what they want or what you have promised them at a fair price. If you do so, that customer and others that hear about that customers experience should buy more. When this happens, if the business plans appropriately they should grow and grow profitably. And this should create new and sustainable jobs. So, how is this any different than the way businesses were run 50 years go or even 100 years ago? The truth is that it’s not.

The decision to not hire, to try and do more with less and to reposition resources rather than firing someone is a better way to run a business. Unfortunately they do not teach this in business school. This author has been through many mergers, acquisitions, downsizings and the like over a lengthy career. One thing you can always count on in these scenarios is let’s cut expenses. You can call it lean, but it’s not.

So, let’s not hide behind the term lean or other business jargon or buzz words.

If you’d like to learn more about how SafeSourcing can help you reduce costs without reducing headcount, please contact a SafsSourcing Customer Services Account Manager.

We look forward to and appreciate your comments.

The Curse of the Comfort Zone!

Monday, April 28th, 2014

Today?s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

It never ceases to amaze me that as human beings we spend our entire lives searching for prizes, concepts, and goals only to achieve them and then find, much to our chagrin, what they promised only leads to new and sometimes bigger problems.? I believe that the concept of comfort is one of those sensitive areas whose very definition proves alluring and yet in practice can create problems for individuals and companies alike.

Let?s look at Merriam-Webster?s definition of comfort.?

?Comfort – a state or situation in which you are relaxed and do not have any physically unpleasant feelings caused by pain, heat, cold, etc.?

While this definition focuses more on the physical well being, I believe the definition of comfort stretches to the intellectual and emotional areas as well.? Let?s be honest though, reading this definition, who wouldn?t want comfort?? Taken to the next step, once achieved, who wouldn?t want to do whatever it took to stay in comfort, to keep in a ?state or situation in which you are relaxed??

Therein lies the trap of comfort because people begin to make decisions, overlook opportunities that involve risk, and shy from the ?new? because they are afraid of losing the security of? the comfort zone.? When this happens the enticing nature of the benefits of comfort will create much bigger problems than the person or company ever faced before they became comfortable.

Does this mean comfort is a bad thing?? Definitely, not; it can bring a much needed break from an otherwise chaotic world if you are lucky enough to find it even briefly.? What is dangerous is when comfort slips into complacency and the mind starts looking at the risks associated with an opportunity with fear and mistrust rather than excitement and optimism.? Companies need to continue to look for the opportunities that will help them grow and get to new heights.? They need to examine longstanding vendor relationships they have grown ?comfortable? with.? They need to investigate new technologies that could make them stronger.? They need to evaluate the mindsets they have when making decisions for the future to ensure they are not too entrenched in the ?comfort? zone.

The comfort zone is nice and can be hard to break free of, but by moving on from a brief stay in this zone and into unchartered territories, the benefits will lead to stronger employees and business relationships and provide a stronger long term environment for your company based on weighing each risk and opportunity instead of investing that time trying to figure out how to maintain the comfort of the status quo.

For more information on how SafeSourcing can assist you? to break out of the ?comfort zone? or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

It?s OK to Try Something New!

Monday, April 14th, 2014

Today?s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

Change is inevitable.? We all know this.?? No matter how much some people refuse to embrace that fact, it does not prevent it from happening.? The real question is whether a person is someone that waits and lets the change happen or runs in front? of change and determines the best route to take before the change occurs.? Taking advantage of new opportunities is one way to? get in front of change and position the company in a place to be proactive rather than reactive.

Research The Industry ? New opportunities can come in areas where the company has current vendors and experience or new technologies, products or services where there is little to no background.? One of the ways to understand a new opportunity is by issuing RFIs to the strong players in the space.? Using tools such as Forrester and Gartner can assist with a starting point to identify the major players in the field and can be augmented with other research performed by an internal team or external strategic sourcing partners.?? Once an understanding of the industry for the opportunity is identified strategies and plans can be formed for taking the next best steps.

Talk to suppliers ? When opportunities arise in areas that a company has traditionally not?done business it can be a wise task to reach out to incumbents and potential suppliers to get their thoughts on what the opportunities can mean for the industry and them.? Many times new technology, software, products and processes can change everything about how a business operates and the best source of information can be found in those companies who work in the industry every day.? Tempering the information collected this way with what a particular supplier has to gain or lose by the emergence of this new opportunity is also an important must.

Understand the Risk ? The final piece to understanding any new opportunity is in fully understanding the risk associated with embracing it.? This can mean the risk in switching suppliers, switching technology, or embracing a process that changes how the business operates.? Another important aspect of understanding the risk associated with change is calculating the changeover costs or any potential cost associated with any leftover inventory from an incumbent.? These risks and costs will be the final piece to evaluate the total picture of a new opportunity.

For more information on how SafeSourcing can assist with any aspect of evaluating a new opportunity for your business or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

It’s OK to Try Something New!

Monday, April 14th, 2014

Today’s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

Change is inevitable.  We all know this.   No matter how much some people refuse to embrace that fact, it does not prevent it from happening.  The real question is whether a person is someone that waits and lets the change happen or runs in front  of change and determines the best route to take before the change occurs.  Taking advantage of new opportunities is one way to  get in front of change and position the company in a place to be proactive rather than reactive.

Research The Industry – New opportunities can come in areas where the company has current vendors and experience or new technologies, products or services where there is little to no background.  One of the ways to understand a new opportunity is by issuing RFIs to the strong players in the space.  Using tools such as Forrester and Gartner can assist with a starting point to identify the major players in the field and can be augmented with other research performed by an internal team or external strategic sourcing partners.   Once an understanding of the industry for the opportunity is identified strategies and plans can be formed for taking the next best steps.

Talk to suppliers – When opportunities arise in areas that a company has traditionally not done business it can be a wise task to reach out to incumbents and potential suppliers to get their thoughts on what the opportunities can mean for the industry and them.  Many times new technology, software, products and processes can change everything about how a business operates and the best source of information can be found in those companies who work in the industry every day.  Tempering the information collected this way with what a particular supplier has to gain or lose by the emergence of this new opportunity is also an important must.

Understand the Risk – The final piece to understanding any new opportunity is in fully understanding the risk associated with embracing it.  This can mean the risk in switching suppliers, switching technology, or embracing a process that changes how the business operates.  Another important aspect of understanding the risk associated with change is calculating the changeover costs or any potential cost associated with any leftover inventory from an incumbent.  These risks and costs will be the final piece to evaluate the total picture of a new opportunity.

For more information on how SafeSourcing can assist with any aspect of evaluating a new opportunity for your business or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

What does it mean when a holiday also becomes a brand such as St. Patrick?s Day

Tuesday, March 25th, 2014

Today?s post is by Ryan Melowic; Vice President of Customer Services at SafeSourcing

What began as a religious feast day for patron saint of Ireland has become an international festival. We celebrate with parades, food, dancing, parties and GREEN!

St. Patrick?s Day has become associated with green, gold, shamrocks, luck, and Irish food dishes. With every holiday there are items and themes associated with them, but it does not stop at holidays.

Companies have a brand, and establishing the brand may be the easiest part. How do you sustain the brand and cut cost is the question? Your customer is your judge and knowing your customer base is important in this process. When you are purchasing a product, this will effect what your company will be associated with.

When sourcing a product or service, and possibly selecting a new vendor, many questions and concerns come to mind.

  • What is the sustainability of this company?
  • Will the quality be to your company?s standards?
  • Is the product helping your companies ?green? initiative?

When running an eProcurement event, it may be a concern how these things will be handled. How can you capture this information online? SafeSourcing has many tools to capture information about the companies experience and overall value to your company. We understand price alone is not the final deciding factor. Let us ?meet? with potential customers through an online RFI/RFP. We also have the ability to facilitate samples from select suppliers to keep your company?s brand to the standards you expect.

For more information on how we can help you with your procurement needs or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

What does it mean when a holiday also becomes a brand such as St. Patrick’s Day

Tuesday, March 25th, 2014

Today’s post is by Ryan Melowic; Vice President of Customer Services at SafeSourcing

What began as a religious feast day for patron saint of Ireland has become an international festival. We celebrate with parades, food, dancing, parties and GREEN!

St. Patrick’s Day has become associated with green, gold, shamrocks, luck, and Irish food dishes. With every holiday there are items and themes associated with them, but it does not stop at holidays.

Companies have a brand, and establishing the brand may be the easiest part. How do you sustain the brand and cut cost is the question? Your customer is your judge and knowing your customer base is important in this process. When you are purchasing a product, this will effect what your company will be associated with.

When sourcing a product or service, and possibly selecting a new vendor, many questions and concerns come to mind.

  • What is the sustainability of this company?
  • Will the quality be to your company’s standards?
  • Is the product helping your companies “green” initiative?

When running an eProcurement event, it may be a concern how these things will be handled. How can you capture this information online? SafeSourcing has many tools to capture information about the companies experience and overall value to your company. We understand price alone is not the final deciding factor. Let us “meet” with potential customers through an online RFI/RFP. We also have the ability to facilitate samples from select suppliers to keep your company’s brand to the standards you expect.

For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Making Your Own Luck ? The Three ?P?s

Monday, March 17th, 2014

Today?s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

I suppose it is appropriate that on St. Patrick?s Day we would post a blog about luck.?? I was asked this weekend whether my company was hiring or if I knew anyone hiring.? In the course of speaking with a few people and hearing their approach to finding a job this statement was made ?I guess right now I?m just not that lucky finding a job.?? I countered my belief that, to a large extent, you make your own luck.? You make it with how you prepare, how you pursue, and how you perform.? People don?t ?luck? into jobs, promotions or successful sourcing events, they prepare, they pursue and they perform in a way that achieves what they want for an outcome.

Prepare ? Through the years there have been many quotes from wise people concerning ?luck? and preparedness but the one that seems to sum them all up was by Lucius Annaeus Seneca, an ancient Roman Philosopher, ?Luck is a matter of preparation meeting opportunity.??? Opportunities will present themselves, other departments will approach procurement teams with new projects and the team that has been prepared by developing documentation, processes, and research, and how have made relationships with 3rd party strategic sourcing partners will be the ones that are prepared to take on the new opportunity and execute it in a way that builds on their reputation internally for getting things done and returns value to their company.

Pursue ? The world we live in is quickly being handed over to generations of people who have been labeled as the ?entitled to? group.? They expect they do not naturally value the effort it takes to be successful.? They send emails and expect to become a priority to someone.? They leave a message one day and wait days before following up.? They apply for a job and when they hear nothing they move on to the next posting.? They have an internal customer mention a sourcing project and wait until they hear back from that person before following up.? Everyone is busy.? One more time; EVERYONE is busy.? The only way to achieve the success that many people desire is to be the ONE person that works harder than anyone else to follow up on opportunities.? Pursue, pursue, pursue.? When a new sourcing project is mentioned internally, follow that up regularly until the project begins or the initial owner pulls it off the table.? People are busy and they will generally not have their work stopped in order to help procurement run a project correctly.? Dogged pursuit will bring many projects to life.

Perform ? Preparedness and pursuit gets someone in the game, how they perform will determine the level of success they can expect from the outcome.? Performance will depend on how well a team follows their own processes and procedures for good procurement projects.? How well they pay attention to what they have learned from their research and how well they have learned from previous experience.? Performing well will determine how many more projects will come after the current one is completed.

For more information on how SafeSourcing can assist with the Three Ps or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Making Your Own Luck – The Three “P”s

Monday, March 17th, 2014

Today’s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

I suppose it is appropriate that on St. Patrick’s Day we would post a blog about luck.   I was asked this weekend whether my company was hiring or if I knew anyone hiring.  In the course of speaking with a few people and hearing their approach to finding a job this statement was made “I guess right now I’m just not that lucky finding a job.”  I countered my belief that, to a large extent, you make your own luck.  You make it with how you prepare, how you pursue, and how you perform.  People don’t “luck” into jobs, promotions or successful sourcing events, they prepare, they pursue and they perform in a way that achieves what they want for an outcome.

Prepare – Through the years there have been many quotes from wise people concerning “luck” and preparedness but the one that seems to sum them all up was by Lucius Annaeus Seneca, an ancient Roman Philosopher, “Luck is a matter of preparation meeting opportunity.”   Opportunities will present themselves, other departments will approach procurement teams with new projects and the team that has been prepared by developing documentation, processes, and research, and how have made relationships with 3rd party strategic sourcing partners will be the ones that are prepared to take on the new opportunity and execute it in a way that builds on their reputation internally for getting things done and returns value to their company.

Pursue – The world we live in is quickly being handed over to generations of people who have been labeled as the “entitled to” group.  They expect they do not naturally value the effort it takes to be successful.  They send emails and expect to become a priority to someone.  They leave a message one day and wait days before following up.  They apply for a job and when they hear nothing they move on to the next posting.  They have an internal customer mention a sourcing project and wait until they hear back from that person before following up.  Everyone is busy.  One more time; EVERYONE is busy.  The only way to achieve the success that many people desire is to be the ONE person that works harder than anyone else to follow up on opportunities.  Pursue, pursue, pursue.  When a new sourcing project is mentioned internally, follow that up regularly until the project begins or the initial owner pulls it off the table.  People are busy and they will generally not have their work stopped in order to help procurement run a project correctly.  Dogged pursuit will bring many projects to life.

Perform – Preparedness and pursuit gets someone in the game, how they perform will determine the level of success they can expect from the outcome.  Performance will depend on how well a team follows their own processes and procedures for good procurement projects.  How well they pay attention to what they have learned from their research and how well they have learned from previous experience.  Performing well will determine how many more projects will come after the current one is completed.

For more information on how SafeSourcing can assist with the Three Ps or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Procurement Benefits That Come from Acquisitions

Monday, March 10th, 2014

Today?s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing

With the recent news of mergers and acquisitions such as Cerberus? offer of $9B for Safeway, FaceBook?s offer of $19B for WhatsApp, or Comcast?s $45B offer to purchase Time Warner there is no doubt that periods of transition and adjustment are necessary and these times frequently lead to procurement opportunities for the new organization.?? In today?s blog we will look at three areas that procurement and supply chain organizations can focus on to get the most out of their efforts

Combined Spend ? One of the obvious advantages to having a larger company due a merger or acquisition is the increase in the spend that accompanies it.? This low-hanging fruit allows the company to establish stronger contracts and services due to taking the best features of what each company had before.? Being able to understand the common categories and services will be important to determining which categories get addressed first.? This involves creating a baseline view of each category for both companies that looks at price, volume, contracts and service levels that each company currently has.? An additional outcome of this process will be to streamline the number of different products and vendors the new company works with leaving less to manage by the procurement team.

Efficiencies in Process ? Every successful company does some things really well and usually every company being purchased by one of those successful companies presumably does a number of things really well too.? One of the important tasks that gets done during a merger or acquisition is determining quickly what each piece does well and leverage that against the weaker areas of the other.? If one company is strong in logistics but weaker in IT, then those should be areas of synergy early on.? Learning these things and implementing new services and products can mean a very large increase in Request For Proposal and Information projects.? Having a team prepared to execute these or a 3rd party strategic sourcing partner can help make this process go much smoother.

New products & Services ? Along with the new products and services that will be required early in the merge process there will usually be many other things that must be quickly sourced as well especially with Marketing and Branding, assuming a new image or company name is a result of the process.? Bags, signage, business cards, websites, and uniforms just begin to scratch the surface of the marketing related items that are frequently needed on the day a merger or acquisition is complete.? There are other projects as it relates to IT infrastructure, temporary labor, warehouse supplies and raw material, however, that are just as important and especially so if keeping a unified standard of product or service is required and more than one standard between both companies exist.?

Companies involved with a merger or acquisition should have teams assigned to determine where the synergies and gaps are between the two companies and prepare plans for how sourcing will move forward starting at day one.? For more information on how SafeSourcing can assist your team with this type of planning or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Retail spend management basics for e-procurement professionals and knowledge workers.

Friday, March 7th, 2014

Todays post is by Ron Southard, CEO at SafeSourcing.

I meet with buyers, category managers and? other e-procurement knowledge workers on a regular basis that want to know what categories are the best to select in the short term to prove the benefit of e-procurement or e-negotiation tools. This quite honestly is not a bad approach for pilot selection as it creates an almost sure thing that results in a lot of excitement and the energy to move the process forward within a company.

Quite often before meeting with a new client, I will analyze their annual report and their summary P&L to get a good idea of where the opportunities are hiding that can have quick hit impact. However in order to have long term viability as a way to conduct the business of buying, a more detailed analysis is required. Quite frankly before you can even begin to discuss vendor or supplier selection, management or evaluation this process is critical to long term success.

Some of the key data required to prepare you for this analysis can consist of but is certainly not limited to the following. All of this data is readily available from a variety of industry sources. Quite often the data is a year old but you can bet it is better than anything else your customer may be using today.

1.?Research and accumulate your specific Industry data
2.?Analyze last years P&L, GL and other financial data sources
3.?Compare your cost of goods with your Industries averages
4.?Compare your gross margins with you Industry averages
5.?Compare your net earnings with your industry averages
6.?Conduct the same comparisons with selected retailers with whom you compete
7.?Compare your departmental sales and contribution margin results to those of your specific industry.
8.?Look for department level anomalies
9.?Look for specific product anomalies within major and sub departments.
10.?Select top categories that are below plan and outside industry average for cost of goods and margin.
11.?Select top products that are underperforming to industry averages and plan

An example of the above might be to look at the major department of grocery and the major category of pet care then drill down to the sub category of cat and dog products and a list of all accessories. Now look at what products are underperforming to the industry and plan.? Continue your analysis with other underperforming categories.

Ask your e-procurement provider how they can assist you in accomplishing this with their tools.

Please contact a SafeSourcing Customer Services Account Manager to learn more about our risk free trial and conducting a category discovery on your behalf.

We look forward to and appreciate your comments.