Archive for the ‘Supply Chain Procurement’ Category

Part II of II. Is critical thinking in supplier selection a key to quality and sustainable retail reverse auctions?

Friday, April 2nd, 2010

Continuing from Part I of II Is critical thinking in supplier selection a key to quality and sustainable retail reverse auctions?

The following scenario offers one example as to how the careful management of your suppliers and a little strategic thinking can drive the type of results you desire as well as a long term sustainable process.

Suppliers will almost always not be of the same size. This does not mean however that they are not of the same quality. Smaller vendors that have accepted your invitation will most likely bid early during your event and then drop out after the early rounds. These suppliers will most likely not agree to participate in the future as they consider their chances of winning the business unrealistic. This too is manageable however back to our first premise. Suppliers that finish first or second or your incumbent that may have been replaced will in most cases agree to participate again, but? a lack of new competition will make the auctions less successful.

Thinking more strategically, an apparently logical question might be… If we only have six suppliers available how many should we invite to participate the first time and is more always better over the long run? Should we invite them all? Every company will answer this question differently. When considering the future, do we want successful early events or would we like a continual process improvement that drives continuous savings?

There are several possible solutions to consider. One scenario might be to only invite four participants to your first event. This will create a competitive environment for your reverse auction. After all it only takes two suppliers both interested in your business to drive quality results. Now back to our story. Let?s make the assumption that in twelve months or in the next purchasing cycle when you wish to repeat this auction that the two largest suppliers from the previous event agree to return. You could now invite supplier?s number five and six that were not included in the original auction. You have now created a competitive auction for the second year or purchasing cycle. An additional thought might be to not invite all of the largest suppliers to your first reverse auction, in order to manage the quality of your suppliers for future auctions. This type of critical thinking supports continual process improvement in e-procurement implementations.

We look forward to and appreciate your comments.

Why do we hear that reverse auctions are not as successful the 2nd time around?

Friday, March 19th, 2010

As we discuss this further, one area of commonality they frequently discuss is a lack of new suppliers. Another is the price being too high for the same event that has already been built and will result in lower savings the 2nd and 3rd time around.

A simple focal point to begin a discussion of this issue is the lack of availability or the related benefit of a large retail specific supplier database. However unless we discuss how? retail companies should use this type of data when available is just as important if there is a true desire in growing their percent of spend with e-negotiation tools?

There is a proper way to insure the sustainability of your e-negotiation events going forward. Following these guidelines will also encourage senior management to consider placing more spend under the control of e-negotiation tools and specifically reverse auction tools. Armed with a robust retail supplier database and related tools:

1.?Conduct a detailed category discovery
???? a.?Learn all there is to learn about the way a company conducts their?? business.
???? b.?Walk distribution centers and warehouses
???? c.?Walk an array of stores and understand all formats of the enterprise.
???? d.?Compile a list of all corporate categories
2.?Rank categories by
???? a.?Total spend
???? b.?Importance
???? c.?Sourcing frequency
???? d.?Quality objectives
???? e.?Look for aggregation opportunities.
3.?Conduct supplier discovery
???? a.?Rank suppliers
??????? i.?Size
??????? ii.?Experience
??????? iii.?References
??????? iv.?Environmental certifications
??????? v.?Safety Certifications
4.?With? the above in hand; develop a three year game plan
???? a.?Identify suppliers for each event over the three years
???? b.?Develop savings targets by category
???? c.?Develop a three year time line for all categories
5.?Role Play internally? the first year for a test category
???? a.?Ask the following questions
???????? i.?How will you award the business
???????? ii.?Review alternate scenarios
???????? iii.?Review savings by scenario
???????? iv.?Determine which suppliers will be invited back
???????? v.?Determine what new suppliers from your database search will be invited to participate next year

Now ask your e-procurement solutions provider to demonstrate their capability in this area

We look forward to and appreciate your comments.

Retail e-procurement. What about your existing relationships.

Friday, February 26th, 2010

I could not agree more with the above comment. So beyond just reducing their prices which should not happen if you are being treated fairly, how else do suppliers benefit from participation in e-procurement events such as reverse auctions so that it is win-win?

Customers quite often ask us why suppliers would want to participate in an e-procurement event. A discussion usually follows relative to incumbent suppliers vs. new sources of supply. In general most vendors in the space would come up with many of the same points listed below. Please read on.

SafeSourcing? places a great deal of value in our SafeSourceIt??? Global Retail Supplier Database? which contains over 350,000? retail suppliers located in Mexico, Canada the United States, China, Korea, The United Kingdom, Japan and other countries. We place a great deal of value on each individual supplier regardless of their size. We believe that well thought out next generation e-procurement tools can provide significant benefits to buyers and suppliers whether they are hosting or participating in e-procurement events.?

Some but certainly not all benefits that suppliers can anticipate from SafeSourcing are:
?
1. An easy to use e-procurement tool limited to a single page view where a supplier can be completely comfortable that their company?s best foot is being put forward to the soliciting company.

2. An increase in new business opportunities through engagements they would otherwise not be exposed to.

3. Clean data relative to the soliciting or host company and an accurate listing of their event guidelines, specifications, terms, conditions and other information necessary to build an accurate and successful pricing strategy.

4. High quality training in event participation and strategy development.

5. A clear focus on what?s important beyond price in next generation e-procurement tools such as supplier safety certifications and practices as well as their environmental programs that will differentiate them from other suppliers.

6. Closed loop reporting of results of the specific e-procurement event a supplier participates in as well as a detailed supplier feedback questionnaire..

7. Significant time savings associated with new business development that becomes more and more costly as fuel and other prices continue to rise.

8. Industry pricing trends extrapolated from their view of low quote information during the event if allowed by the soliciting company.

9. Use of these tools for their own procurement needs.

I?m sure many of you can come up with other reasons. E-procurement events have to be win-win if they are going to become part of a retail companies on going business processes.

We look forward to and appreciate your comments.

Just what is a collaborative supply chain or for that matter collaboration in general as it applies to procurement.

Thursday, February 25th, 2010

We often hear the term collaboration or collaborative partners, collaborative supply chains, collaborative commerce or? collaborative networks when we are discussing the supply chain. It rolls of everyone?s tongue like we all know what we are talking about. So this author took a look at Wikipedia hoping to gain some insight and clarity.

?According to Wikipedia, Collaboration is a recursive process where two or more people or organizations work together toward an intersection of common goals, and
An aggregate is a collection of items that are gathered together to form a total quantity.

Since collaboration only means different groups or organizations working together towards the same goal, that term can apply to just about any business function. However when we combine it with the word aggregate to form the collective e- procurement term Collaborative Aggregation which was coined by this author in 2006; we arrive at something potentially meaningful.

Collective buying organizations and sometimes share groups often combine purchasing volumes of like products to drive better discounts. Large companies often aggregate their purchases among departments and are more often today doing the same thing across different operating group?s or companies within a larger organizations to drive economy of scale in purchasing.

The unfortunate truth, is that not much out of the box thinking is going on in this process. We are so involved in the process that we can not see the forest for the trees.

Let?s take a look at a small regional retail chain as an example. They buy their products mostly from wholesalers who are able to aggregate the volumes of many in order to earn enough discounts to pass on reasonable pricing to the retailer that is slightly better than the retailer might earn on their own, and reserve a little for themselves in order to support their business. These products are normally for resale products. In the not for resale area or expenses category such as supplies and services, the regional retailer usually does business with a number of local suppliers. The supplies can include everything from cleaning fluids to paper bags. The supplier normally does good job of managing these products against a number different cost structures to maintain a customer margin that is good for them. As an example if the price of oil is up and the resin market high, the supplier might be making less on plastic products such as plastic shopping bags or t-sacks, soup containers, trash can liners etc. The supplier may however also carry paper products and other supplies that can be mixed together to drive a total customer margin. Retailers can do the same thing. Here?s a partial list of how collaborative aggregation can work.

1.?Take a good look at the total list of supplies offered from your primary supplier.
2.?Compare that to what you are buying from them.
3.?Ask your e-procurement provider for a list of suppliers within a 50 mile radius that can provide the same products or some of the same products.
4.?Look at local businesses within a five mile radius of your area that are not in your industry but buy some of the same products such as trash can liners, cleaning fluids, paper products etc.
5.?Call them and explain how collaborating might save you both money.
6.?Ask for the name of their supplier as they might be different from yours.
7.?Determine a test group of products to request bids on.

Safesourcing has a best practices program for this type of collaborative aggregation that is included in our event fees. For a complete list or more information please contact us at www.safesourcing.com.

We appreciate and look forward to your comments

Retail e-procurement savings. How many times have we heard we can do it better ourselves?

Tuesday, February 23rd, 2010

And for those very large retail companies that have very expensive internal tools that were sold to you by the largest players in the space. Ask yourself why your event savings are much less than those reported by companies who have outsourced this functionality? If you want to drive the greatest possible savings across the broadest range of categories in the shortest amount of time; and have a sustainable process moving forward keep reading..

The question one needs to ask is; what type of event services does my e-procurement provider offer? If your company is deciding to try self service, which is to be 100% self-sufficient, you need to know if your provider offers readily available classroom education that can be conducted on-site in order to train your team in all the nuances of event support. These skills are the foundation that allows e-procurement providers to support large volumes of events in a full service mode, which drive greater savings over the long term. Knowledge transfer in this area is one thing; the passion, skill and headcount to carry out these practices on a day by day basis are what drive results.

Typically event services falls into two broad categories:

1. Event management
2. Event monitoring and support.

Event management provides end to end e-sourcing support that begins with a companies overall strategy and ends with the actual execution of the e-procurement event. This is a true cross category effort that includes a rather lengthy list of services that may include buyer training, supplier selection, category discovery, supplier communication, the strategy for taking a category to market, training and overall supplier expectation management.

Event monitoring and support is actually the tactical implementation of the over all e-procurement event management process. This may include all communications with suppliers on the day of an event including making sure they have access to the system, get logged in properly, don?t have problems placing quotes, monitoring supplier and buyer system communications techniques during an event such as notes and texting and being available post event for questions as needed.

These services are normally provided by people behind the scenes with a very specific skill set. If you plan to do self service it would be very wise to make sure you have them covered at the same quality level.

As always, we look forward to and appreciate your comments.

China is at it again. Are we being vigilant enough?

Thursday, February 11th, 2010

A blurb in Today?s News Briefing section of USA TODAY was titled China recalls 170 tons of tainted milk powder. On the surface one might think this is good news because the product was detected and removed from the supply chain. The bad news is we thought the same thing in 2008 about the same exact product. Not the same issues with a new product, but the exact same product that was to have been recalled and destroyed but was repackaged and then distributed again. The product again is milk power tainted with melamine which I have posted on in the past.

The product mentioned above may not have been destined for or ever have made out side of China. The real issue is what is being done by companies to check for and insure the ingredients, formulas and makeup of products they are buying overseas when unscrupulous individuals or poorly run companies try to pull the wool over our eyes. Who is your internal agent that asks the right questions? Who are your service providers that do the same on your behalf? It is something that most companies do not think about and need to.

Below are four posts from previous years on related subjects. Please review and refresh your efforts on the behalf of your consumers to make sure that your offshore purchases have less risk associated with them.

1.?Do we get quality products from China?? When will we and how much will it cost? 9/08/2008

2.?At what cost profit? Procurement professionals need to exercise great care when sourcing food products from China. 10/22/2008

3.?Let?s review a good idea from China and build on the traceability discussion. 10/08/2008

4.?Part II of II What should grocery product procurement professionals know and do about Melamine. 12/01/2008

We look forward to and appreciate your comments.

SafeSourcing trains hundreds of suppliers every week to use e-negotiation tools to their benefit.

Tuesday, February 9th, 2010

SafeSourcing Inc. places a great deal of value in our SafeSourceIt?? Retail Supplier Database of over 350,000 suppliers located in Mexico, Canada the United States, China, Korea, The United Kingdom and the European Union? Additionally we also place a great deal of value on each individual supplier regardless of size. We believe that well thought out next generation e-negotiation tools can provide significant benefits to buyers and suppliers whether they are hosting or participating in e-negotiation events such as reverse auctions of RFI?s.?

Some but certainly not all benefits that suppliers can anticipate from SafeSourcing are:
?
1. An easy to use e-negotiation tool limited to a single page view where a supplier can be completely comfortable that their company?s best foot is being put forward to the soliciting company.

2. An increase in new business opportunities through engagements they would otherwise not be exposed to.

3. Clean data about the soliciting company and an accurate listing of their event guidelines, specifications, terms, conditions and other information necessary to build an accurate and successful pricing strategy.

4. Best practice training in event participation and strategy development.

5. A clear focus on what?s important beyond price in next generation e-negotiation tools such as supplier safety certifications and practices as well as their environmental programs that will differentiate them from other suppliers.

6. Closed loop reporting of results of the specific e-negotiation event a supplier participates in as well as a detailed supplier feedback questionnaire report.

7. Significant time savings associated with new business development that becomes more and more costly as fuel and other related prices continue to rise.

8. Industry pricing trends extrapolated from their view of low quote information during the event if allowed by the soliciting company.

9. Use of the same e-negotiation tools for their own procurement needs.

10. Introduction to an educational website that provides all sorts of free tools for procurement professionals use including a daily safety alerts from over 25 sources, a daily sourcing blog, a? sourcing wiki and SourceBook? the industries only social network for procurement professionals.

We look forward to and appreciate your comments.

Bad sourcing practices can cause more than just “the cadmium blues.”

Friday, January 15th, 2010

According to Wikipedia cadmium has no constructive purpose in the human body. Cadmium and its compounds are extremely toxic even in low concentrations, and will bioaccumulate in organisms (that?s us) and ecosystems (that?s where we live).

This author posts frequently on safety issues and realities in sourcing practices. Particularly when you are buying from and unknown source, offshore or products for which you have no specific product specification. Consumers would be surprised how many products are bought offshore during buying trips that don?t have a specific specification. An example might be something as simple as a tiki lamp that comes under the category of seasonal, pool supplies or miscellaneous. Another that has been in the news recently is children?s costume jewelry. The issue that bothers this author is that for some of the largest names in retail that generally have great procurement practices there is really no excuse for these products making their way on to the shelves of our stores. There should be a check list of standards and certifications that suppliers have to adhere to in order for their products to come onshore in the first place. I can?t believe that a simple question like ?Do these products contain any harmful chemicals in their makeup such as cadmium etc.? If the answer is we don?t know then don?t buy them or make the manufacturer provide a chemical breakdown of the product.

Inez Tenenbaum the head of the Consumer Product Safety Commission advises, ?Do not allow young children to be given or to play with cheap metal jewelry, especially when they are unsupervised. This author whishes to paraphrase, DON’T ALLOW IT WHETHER SUPERVISED OR NOT. And further. Retailers don?t buy these products regardless of profit margins unless you know they are safe period.

We look forward to and appreciate your comments

Bad sourcing practices can cause more than just “the cadmium blues.”

Friday, January 15th, 2010

According to Wikipedia cadmium has no constructive purpose in the human body. Cadmium and its compounds are extremely toxic even in low concentrations, and will bioaccumulate in organisms (that’s us) and ecosystems (that’s where we live).

This author posts frequently on safety issues and realities in sourcing practices. Particularly when you are buying from and unknown source, offshore or products for which you have no specific product specification. Consumers would be surprised how many products are bought offshore during buying trips that don’t have a specific specification. An example might be something as simple as a tiki lamp that comes under the category of seasonal, pool supplies or miscellaneous. Another that has been in the news recently is children’s costume jewelry. The issue that bothers this author is that for some of the largest names in retail that generally have great procurement practices there is really no excuse for these products making their way on to the shelves of our stores. There should be a check list of standards and certifications that suppliers have to adhere to in order for their products to come onshore in the first place. I can’t believe that a simple question like “Do these products contain any harmful chemicals in their makeup such as cadmium etc.” If the answer is we don’t know then don’t buy them or make the manufacturer provide a chemical breakdown of the product.

Inez Tenenbaum the head of the Consumer Product Safety Commission advises, “Do not allow young children to be given or to play with cheap metal jewelry, especially when they are unsupervised. This author whishes to paraphrase, DON’T ALLOW IT WHETHER SUPERVISED OR NOT. And further. Retailers don’t buy these products regardless of profit margins unless you know they are safe period.

We look forward to and appreciate your comments

What is Green Seal Certification?

Wednesday, January 6th, 2010

At Safesourcing, Green Seal is one of the supplier certifications we monitor in support of our customers Corporate Social Responsibility initiatives.

Green Seal Certification ensures that a product meets rigorous, science-based environmental leadership standards. This gives manufacturers the assurance to back up their claims and purchasers confidence that certified products are better for human health and the environment

Founded in 1989, Green Seal provides science-based environmental certification standards that are credible, transparent, and essential in an increasingly educated and competitive marketplace. Their industry knowledge and standards help manufacturers, purchasers, and end users alike make responsible choices that positively impact business behavior and improve quality of life

Green Seal works with manufacturers, industry sectors, purchasing groups and governments at all levels to “green” the production and purchasing chain. We utilize a life-cycle approach, which means we evaluate a product or service beginning with material extraction, continuing with manufacturing and use, and ending with recycling and disposal.

To learn more about environmentally focused procurement programs please visit www.safesourcing.com.

We look forward to and appreciate your comments.