Need to Buy New Tires for Your Vehicle?

March 8th, 2016

Recently this I had to buy tires for my car and for my truck...

 

Today’s post is written by Heather Powell, Director of the Customer Focus Team & Project Manager at SafeSourcing Inc.

Recently this I had to buy tires for my car and for my truck, and the expense for each was greatly different. As with any large purchase, I researched the options of each type of tire, by size, for each vehicle. Here are some tips for you to follow when making your next purchase:

This tips list is from AARP: http://www.aarp.org/money/budgeting-saving/info-10-2012/great-tips-for-buying-tires.html

  1. Get the right size. A tire’s size is listed on its sidewalls in a sequence such as P265/70R16. Replacement tires should always match what’s noted in your owner’s manual or car door jamb, not necessarily what’s currently on your vehicle.
  2. Age matters, even with “new” tires. Tires naturally deteriorate over time, faster in hot climates. A tire’s “birthday” is noted as a four-digit number following a letter sequence beginning with DOT, indicating the week and year it was manufactured — 5014, for instance, means the 50th week of 2014.

Vehicle manufacturers recommend you replace tires after six years, no matter what their condition. Since some shops stock old tires, check the age code to make sure you’re not being sold ones that are already several years old and well on their way to needing replacement.

  1. Learn the lingo. “All-season” tires are a popular and wise choice for most drivers. But think those called “high-performance” or “ultra high-performance” are better? Think again. Tire performance means ability to handle well at higher speeds, not lifespan. Any tire with “high-performance” in its name will likely wear out quicker.
  2. Think twice about warranty. Manufacturers often tout mileage warranties — typically between 50,000 to 80,000 miles, depending on tire type. The mechanic whom I use, however, says, “In truth, drivers never get that kind of mileage from their tires. And the heavier the vehicle, the less you should expect — no matter how well you drive.”

Before buying based on mileage warranties, know the fine-print details: If tires wear out prematurely, you don’t just get a new set for free. There’s a prorated credit for replacements, and for that, you’ll likely be expected to prove you properly cared for the tires by keeping them inflated to the right pressure, aligned and rotated every 5,000 to 7,500 miles. There may be a careful inspection and demand for service records before warranties are honored.

  1. Don’t rely on the TPMS. If your vehicle was manufactured in 2008 or later, chances are it has a Tire Pressure Monitoring System, which warns when tires are underinflated. Insufficient air pressure not only is a safety hazard but speeds tire wear.

So at any given time, why do a majority of cars have at least one underinflated tire? “Most people never check their tire pressure,” says Mark Cook of the Tire Industry Association, and the pressure monitoring system gives a warning only when tires are underinflated by 25 percent or more, not lesser amounts that still affect tread wear and tire lifespan.

To make your tires last longer, take five minutes every month to ensure that they’re inflated according to specs listed on the car’s door jamb. What’s noted on the tires themselves is the maximum allowable pressure, not the pressure you want.

This isn’t to say that a pressure monitoring system isn’t worth keeping in good working order. Keep in mind that its brains are in special tire valves. They cost about $50 each and should be replaced every three to five years, says Cook.

  1. Know how and where to bargain. Tires are expensive but can you dicker for a discount? You certainly should try, but good luck.

Your auto dealer or neighborhood garage will likely offer zero or very low discounts, claiming thin profit margins.

Because of their buying power, warehouse clubs such as Costco and BJ’s sell many tires for less. But aside from coupon sales, don’t expect to successfully bargain down here. Sales clerks at chains that specialize in tires tend to work on commission, so they may have more wiggle room or will make “match any price” offers.

Websites that sell tires (for shipment to local installers) are worth checking out too. Type “buy tires online” into a search engine to find these sites.

Overall, you’ll fare best seeking a discount not on the tire, but on related services such as installation, lifetime tire rotations or oil change. Expect salesmen (who sometimes must meet sales quotas) to push for more expensive tack-ons such as brake jobs and alignments. If your car needs them, ask for a discount on them as part of your tire purchase.

Buyer beware of those gimmick companies that state free alignment, free nitrogen inflation, free rotation, or even buy three get one free- these are tricks to get you in the door and mark-up the cost of the same tire you can buy much cheaper down the road.

Are you interest in learning more about SafeSourcing and how we can help your company? SafeSourcing can assist you in exploring your procurement solutions for your business or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

 

Ten Buzzwords You Wish You’d Thought Of

March 4th, 2016

Merriam-Webster defines a buzzword as:

 

 Today’s post is by Christine McConnell, Account Manager at SafeSourcing.

Merriam-Webster defines a buzzword as: an important-sounding usually technical word or phrase, often of little meaning, used chiefly to impress laymen. The Dictionary of American Slang tells us that the term may have been coined in the 1940s by students at the Harvard Business School to mean: a word used to describe the key to any course or situation. In the abbreviated vernacular of the day, buzz might simply have been a shortening of the word business[1].

Over time, buzzwords have become a construct all their own. They are distinctively different from jargon. Where jargon is simply a technical vocabulary associated with a particular field or profession, buzzwords are designed to impress, or to freshen up what is often stagnant information. We use a bit of jargon here at SafeSourcing: e-Procurement, Procure-to-Pay, RFx, RFQ, and RFP for example, to describe our process. Buzzwords, on the other hand, tend to have their own specific agenda. Industries and institutions continue to invent their own thought-provoking, and sometimes amusing, terms to this day.

On this cold and dreary afternoon, here are ten of the silliest:

  •  blamestorming: when a high profile project fails and the major players put their heads together to find a scapegoat outside of their ranks
  • clockroaches: employees who spend most of their day watching the clock instead of actually working
  • inbox zero: Zen-like state of being, caused by the discovery that your email inbox is completely empty
  • irritainment: entertainment and media spectacles that are annoying, yet still somehow compelling; for example The Bachelor or The People vs OJ Simpsonprairie dogging: the practice of popping one’s head up out of the cubicle to see what else is happening on the cube farm
  • jacking: commandeering or hijacking content, from current events to the latest meme, to use for you own (usually marketing) purposes; for example newsjacking or memejacking
  • plutoed: to be unceremoniously demoted without due cause or explanation
  • seagull: coworker (typically a supervisor) who flies in, makes a lot of noise, craps on everything, and then leaves
  • treeware: paper-based printed material, as contrasted with media that store or convey information electronically; typically transmitted via snail mail
  • wantrapreneur: someone who dreams about starting their own business but just can’t seem to get motivated

Whether dreamt up in academia, coined by clever consultants, actualized on Wall Street, or conceived by our most cynical peers, buzzwords can be quite illustrative of the way we see ourselves in today’s workplace.

Interested in learning how SafeSourcing can help your company run more efficiently? Like to try a risk free trial? Please don’t hesitate to contact a SafeSourcing Customer Service Representative. Our team is ready to assist you!

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[1] The Dictionary of American Slang, Fourth Edition by Barbara Ann Kipfer, PhD. and Robert L. Chapman, Ph.D. Copyright (C) 2007 by HarperCollins Publishers.

Emotional Intelligence in Action

March 2nd, 2016

There are three steps to the emotional intelligence in action ...

 

Today’s post is written by Heather Powell, Director of Customer Services & Project Manager at SafeSourcing, Inc.

Joshua Freeman, the author of At The Heart of Leadership: How to Get Results with Emotional Intelligence, and one of the founders of Six Seconds founded in 1997, Six Seconds is the first and largest organization 100% dedicated to the development of emotional intelligence. They teach the skills of emotional intelligence to enable individuals, teams, organizations, families, schools and communities to flourish1.

There are three steps to the emotional intelligence in action developed by Joshua Freeman:

Know Yourself — awareness. Increasing self-awareness, recognizing patterns and feelings, lets you understand what “makes you tick” and is the first step to growth. This gives you the What 2.

Choose Yourself — intentionality. Building self-management and self-direction allows you to consciously direct your thoughts, feelings, and actions (vs reacting unconsciously). This gives you the How 2.

Give Yourself — purpose. Aligning your daily choices with your larger sense of purpose unlocks your full power and potential. It comes from using empathy and principled decision making to increase wisdom. This gives you the Why 2.

The competencies of Know Yourself will help you see WHAT needs to change. The Choose Yourself tools will supply the HOW so you can put the change in action. The Give Yourself components will remind you and your people WHY this change is important 2.

We enjoy bringing this blog to you every week and hope you find value in it. For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative. We have an entire customer services team waiting to assist you today.

We look forward to your comments.

References:

  1. http://www.6seconds.org/connect/about/
  2. http://www.6seconds.org/2007/08/18/eq-in-action-the-six-seconds-model/

What My Dogs Teach Me about Customer Service

February 24th, 2016

I have spent the bulk of my career in Client Services

 

Today’s post is by Christine McConnell Account Manager at SafeSourcing

I have spent the bulk of my career in Client Services, Account Management, and Sales. As a result, many of my working hours are devoted to communicating directly with customers. Many of my non-working hours, on the other hand, are spent interfacing with my three dogs: Zeus, Mabel, and Blaze. These relationships have more in common than you might think.

  • For starters, my dogs have clearly defined roles. Zeus (a one hundred and twenty pound adult male Bernese Mountain Dog) patrols the grounds. Blaze (a six-month old puppy-boy with a checkered pedigree) is our resident court jester. And Mabel (an eleven-year old Golden Retriever) is the put upon elder stateswoman. My customers also appreciate clearly defined roles that ensure that they are dealing with the most appropriate representative of our company at all times.
  • My dogs have vastly different styles of communication. Mabel has a repertoire of snorts, groans and heavy sighs. Zeus prefers nose nudges and soulful stares. And Blaze, literally whines and sings like fan belt that is about to snap. My customers use different methods to communicate with me as well. Some call, while others send email. Some complain, while others cajole. All welcome as clear communication as possible and have an uncanny ability to sniff out immediately when something is “off” and I am not being genuine.
  • My dogs are unendingly patient with me. They are ready and willing to spend as much time as is needed to master a task, whether I am training them to fetch a tennis ball or they are training me to fetch them Milkbones out of the treat cupboard. With their limited understanding of linear time, my dogs enter every new interaction with a clean slate. My customers also deserve my patience and ability to address every new situation without assumptions or expectations based on what might have occurred in the past.
  • My dogs, and customers alike, hope to be treated with consistency and fairness. They expect that I’ll do what I say; whether that is honoring a refund policy or to taking them to the park after work. They hope to be treated fairly and equitably across the board and will complain to their peers if they feel that’s not the case. Just try to sneak one of my dogs a Fig Newton without the other two rushing into the kitchen to collect their fair share!
  • Finally, my dogs are motivated by satisfaction and loyalty. When I am happy, they are happy and vice versa. My customers deserve the same from me. My dogs are 100% loyal from the tip of their noses to the end of their tails and I strive to deliver the same to my customers.

When done correctly, both dog ownership and customer service can be mutually gratifying two-way relationships. My career serving customers has been professionally and personally satisfying. I have gained much more than I have given. And of course, my dogs provide a constant stream of unconditional love, and I have the thumbs required to open the treat box and work the can opener!

For more information on how the team at SafeSourcing can help your company, or on our Risk Free trial program, please contact a SafeSourcing Customer Service representative. We have an entire team ready to assist you today.

Need help improving your Wi-Fi connection?

February 19th, 2016

If you can’t do it yourself, SafeSourcing can help you source this too.

 

Today’s post is by Troy Lowe; Vice President of Development at SafeSourcing.

Installing a wireless router can be a very simple thing to do to allow internet access throughout your home or business. Depending on the location of your router, the signal may be too weak for your devices to connect reliably.  One solution to this problem would be to move the wireless router to a central location to improve the signal.  In some cases, moving the router is not an option.  If this is the case, there are several devices that can be used to improve the signal within the weak areas.  Below are some devices that can be used to extend and improve the Wi-Fi signal.

Wi-Fi Extender

A Wi-Fi extender is a device that can be plugged into a standard power outlet. It receives your current signal, amplifies it and then transmits the amplified signal.  This allows the existing signal to travel further to allow access to other rooms or floors.  There are also weatherproof extenders so that you can extend your current signal to your outdoor property as well.  More than one extender can be used to amplify your current Wi-Fi signal.  The extenders are easy to setup, they just need to be connected to a computer and authenticated on your network.  Once on the network, disconnect from the computer and plug into an outlet where the signal strength is weak.

Powerline Ethernet Adapter

Powerline adapters allow you to use your current electrical circuits as Ethernet cables. Using this method is faster than the extender because the extenders can experience some speed loss due to the communication between it and the router.  Installing the adapters is quick and easy as well.  To install, plug the first adapter into a wall outlet by the router and connect the adapter to the router with an Ethernet cable. Next, plug the second adapter into a wall outlet next to the device to connect and then connect the device to the adapter using an Ethernet cable.  The device is now connected to your internet connection and ready to use.  Multiple adapters can be used by simply plugging them into additional outlets and attaching the other devices.

If you are having connectivity issues and would like some help finding the right solution, we can gather all the necessary information for you and help you decide which option meets your needs. If you would like more information on how SafeSourcing can help you, please contact a SafeSourcing Customer Service representative.  We have an entire team ready to assist you today.

Two Heads are Better Than One

February 18th, 2016

We were all told and retold the importance of teamwork .......

 

Today’s blog is by Margaret Stewart, Executive Assistant at SafeSourcing.

We were all told and retold the importance of teamwork throughout our school and work experiences, but have you ever really questioned why we need teamwork?

In many industries today, employers seek and expect employees to be able to work as a team. Anywhere you look, you can expect to see a multitude of places that list teamwork as a requirement. Some jobs require teamwork when one may not even work as a team. So, why is the ability to work as a team such a desired skill? There are, in fact, a number of different reasons why teamwork is a sought after trait.

First, an ability to work as a team means one is able to communicate well enough with others to get tasks accomplished. Even if someone doesn’t need to work with a team, communication and the ability to relay ideas and updates in a clear way is essential for most industries and positions. Employers need to have workers that can talk not only to management, but also to each other.

Second, working as a team indicates that a person can get along with others. This may not necessarily affect one’s job directly, but can make a massive impact on the work environment. If an employee can work well with others, then the whole organization can function smoothly and without friction. One member that cannot, or chooses not to, work well with others can affect the whole group.

Finally, working together can help spark ideas within the group, help keep each other accountable, and help see things in a new perspective. This skill is especially sought after by employers because these activities help engage the employees and create a sense of satisfaction over their accomplishments. That engagement and fulfillment at work leads to happier and more dedicated employees.

For more information on how the team at SafeSourcing can help your company, or on our Risk Free trial program, please contact a SafeSourcing Customer Service representative. We have an entire team ready to assist you today.

 

Purchasing through a Cooperative Part V of V

February 17th, 2016

What are the benefits of joining a cooperative from a purchasing standpoint"

 

Today’s post is from our SafeSourcing Archives.

As we close out this week’s series on Retail Purchasing Cooperatives we want to focus on one last cooperative that can trace its roots back to the early 20th century; Unified Grocers.

Unified Grocers which is now the combination of three successful west coast cooperatives (United Grocers, Certified Grocers and Associated Grocers) is the largest retailer-owned wholesale grocery cooperative in the western United States.  In an industry where major companies compete fiercely for very small margins, this is a savior for small grocers.

Looking at our final cooperative some of things that Unified Grocers is offering today provide tremendous value to its members.

Store Resources – From schematics & merchandising software and services; to retail pricing consulting; to in-store development, Unified offers a host of valuable services and products to its members.  From a technology standpoint Unified Grocer members have access to Interactive Ordering which is a technology that allows instant access to ordering information from a handheld unit right on the floor.  Some of Unified’s members may not have even had an opportunity to have this type of technology without their ties to the cooperative.

Consumer events – Unified is a huge supporter of public events including 6 major marathons; an Air Show and Women’s Show and the annual Seattle Seafair bringing hundreds of thousands of consumers to a month long celebration.  Through these events the Unified members can get directly involved and benefit from the exposure at a level most members could only dream of on their own.

Professional Services – Being a smaller retailer can make some professional services difficult if not impossible procure.  Unified has the capability with its size to offer significant savings on professional services to its members.  Logistics, Real Estate and Insurance services are key to the Unified members but on of the key services are the financing services where Grocers Capital, a subsidiary of Unified Grocers has provided over $125 million in financing to its members to help grow.

As we have detailed this week there are many great cooperatives out there helping retailers compete in industries that are getting tougher and tougher and to compete in.  Many cooperatives offer tools and services to their members to help leverage the power of the group to procure products and services with some offering specialized benefits and opportunities as we have described over the past week.

For more information on the retail industry’s cooperatives or other ways you can leverage the buying power of a purchasing group, please contact a SafeSourcing Customer Service Representative. 

We look forward to your comments.

Purchasing through a Cooperative Part IV of V

February 16th, 2016

What are the benefits of joining a cooperative from a purchasing point of view?

 

Today’s post is our SafeSourcing  Archive

In this week’s series we have been looking at the retail cooperative and in particular focusing on some of the organizations out there in different market segments and what they are doing to separate themselves from other groups.

One of the most successful retail purchasing cooperatives is one that many people do not even know is a cooperative because of how well they are organized and branded; ACE Hardware.

ACE Hardware, which also includes True Value and Do it Best, represents the purchasing power of over 13,000 independent stores.  Founded in 1924, by a small group of Chicago hardware store owners, the organization has become one of the most successful cooperatives in U.S. Retail history, allowing smaller stores to compete even in landscapes with larger competitors.

Some of the things that have made ACE so successful are the capability to convert your business to an ACE location, the capability of International opportunities and a huge support system for advertising and marketing needs.

Conversion – One of the unique benefits this group offers to companies is the capability to convert your existing business to an ACE, True Value or Do It Best format.  With this benefit comes a slew of professional services that help owners with the transition into the ACE family.  With every conversion a customized plan is developed to ensure the easiest and most efficient transition occurs.

International – With the ACE brand being one of the top 100 most recognized brands in the world, the opportunity for international cooperative services and purchasing power opens doors in a way that would traditionally never be accessible to most retailers.

Advertising/Marketing – As with some other cooperatives, one of the big benefits ACE, True Value and Do It Best bring to its members is a cost effective marketing programs that can drive sales and traffic at a level on pace with the larger national chain hardware stores.

For more information on the retail industry’s cooperatives or other ways you can leverage the buying power of a purchasing group, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

Purchasing through a Cooperative Part III of V

February 15th, 2016

What are the benefits of joining a cooperative from a purchasing point of view?

 

Today’s post is from our SafeSourcing Archives

In this week’s series we have been looking at the retail cooperative and in particular focusing on some of the organizations out there in different market segments and what they are doing to separate themselves from other groups.

Today we are going to be focusing on the Chain Drug Consortium.  The CDC is a collective group that represents 1150 retail Drug Stores with over $8 billion in revenue.  Its 18 members span the United States and service hundreds of thousands of customers.

Each day the CDC provides its retail members “an innovative savings approach through key purchasing programs and services, which help maximize market opportunities.”  Some of the specialized programs the CDC provides it members are detailed below.

Product Lines – The CDC offers two corporate product lines to its members; Premier Value and Premier Traditions.  With over 1,800 products that span over the counter medicine, HBC and general merchandise, the Premier Value brand provides its members a huge value in alternatives to National brands at a low cost to them.  The Premier Traditions line includes Christmas seasonal items such as lighting and tree products.

Conferences – The larger the cooperative/consortium is the more opportunities to provide members valuable activities such as National Planning Conferences become for the entire group.  The CDC provides its members an annual planning conference which allows all of the member presidents an opportunity to present their business strategy and receive high level executive collaboration to build more successful programs.  This is a valuable benefit the CDC and other cooperatives can bring their members.

Member Chirp – Through the member portal the CDC provides its members a forum for members to access import program information ranging from seasonal program offerings to latest updates of activity within the organization.  This is also a place for the pharmacy members to be able to access national and private brand label pharmaceutical information.

The CDC is just another great example of how a cooperative/consortium can provide great value to members who belong to it and how they can continue to grow with the clients with new and innovative to services and offerings such as aggregated purchases or both product and services.

For more information on the retail industry’s cooperatives, the CDC or how consolidating your purchase activity with other similar companies can benefit you, please contact a SafeSourcing Customer Service Representative.

We look forward to your comments.

Part II of V Purchasing through a Cooperative

February 12th, 2016

What are the benefits of joining a cooperative from a purchasing standpoint?

 

Today’s post is our SafeSourcing Archives.

Continuing with our series on cooperatives, today we are going to take a look into the hospitality industry by focusing on the Hospitality Services Group (HSG).  This group, formed in 1989, provides small chain and independent hotels, restaurants, and retirement communities the purchasing power of a large company and is one of the most successful cooperatives in the United States.

The HSG is a fee based system that focuses on hospitality businesses in the northeast and touts some very useful benefits to its members that are 100% focused on the procurement process.

Industry focused expertise and planning – The HSG offers several tools, whitepapers and articles geared toward helping hospitality businesses plan for their most efficient and cost-effective operations.  From menu planning and pricing to managing vendor agreements to a database full of product specific facts, the HSG is more than just a Buying Group.

High powered software – The HSG offers all of its members high powered software that allows them to track their costs, create recipes that allow for easier improvements in managed costs, and manage purchase orders from beginning to end.

Delivery & invoicing – By working with the HSG, companies have much less to worry about, as product is delivered straight to their building and the vendors invoice them directly.  The HSG handles the relationships for their customers so that their customers can focus on running their business.

Research – Part of what the HSG offers its members in the way of purchasing is by researching new products, standards and technologies for producing the items they are purchasing to continually look for ways to reduce their customers cost-of-goods.  This frees up the owners to be able to focus on their restaurants and hotels providing better service to their customers without worrying about staying current on everything in their industry from a procurement standpoint.

For more information on the retail industry’s cooperatives, the HSG or how your cost-of-goods can be positively affected, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.