Have you developed lean procurement practices?

January 8th, 2013

A lean supply chain implies that there are lean procurement practices because the act of buying products and services means you have to collaborate with your trading partners.

The term “lean” as it applies to our subject was coined to describe Toyota’s business during the late 1980s by a research team headed by Jim Womack, Ph.D., at MIT’s International Motor Vehicle Program. According to lean.org; the idea behind lean organizations is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources.

In Lean Thinking, by Jim Womack and Dan Jones, the authors suggest that companies or organizations think about three fundamental business issues.

1.  Purpose: What customer problems will the enterprise solve to achieve its own purpose of prospering?

2.  Process: How will the organization assess each major value stream to make sure each step is valuable, capable, available, adequate, flexible, and that all the steps are linked by flow, pull, and leveling?

3.  People: How can the organization insure that every important process has someone responsible for continually evaluating that value stream in terms of business purpose and lean process? How can everyone touching the value stream be actively engaged in operating it correctly and continually improving it?

So, how does this apply to the procurement process? A typical misconception is that lean is suited only for the manufacturing process.  This is not true. Lean applies in any and all businesses for any and all processes. Some areas you might consider relative to a lean procurement process would certainly include but not be limited to the following.

1.  How many internal resources are dedicated and at what cost to procuring products and services for resale or internal use.

2.  How much time do these resources spend to review and renew contracts?

3.  How many new sources of supply are vetted regularly to insure you are receiving the best possible product at the best possible price?

4.  How long have you been doing businesses with existing suppliers in every category?

5.  What are your Procurement Key Performance Indicators and how often do you review them?

6.  your Procurement KPI’s link directly with your corporate KPI’s

Ultimately a lean organization understands both internal and external customer value and focuses its key processes to continuously improve both. Your solutions provider should have tools to help you evaluate your current process and suggestions as to how to reduce cost and infrastructure to support a lean procurement organization.

We look forward to and appreciate your comments.

Knowing Your Internal Customers

January 7th, 2013

What are you doing to make sure you stay connected to your company’s internal customers?”

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing.

If you look at best-in-class procurement organizations all over the world you will notice that they all have several traits in common.   Understanding the products and services the company needs to run its business, effectively managing the suppliers, and reviewing the effectiveness of deals that are made are all very important elements that make a successful organization.

One area that frequently gets overlooked by many companies is the relationship that needs to be fostered internally with all of the other departments.  So many times departments like IT, Research & Development, Engineering, Manufacturing, Legal and Real Estate are allowed to create and maintain their own supplier relationships outside of the procurement department because these departments tend to need goods and services that have a much stronger emphasis on value and fit rather than on price.   These goods and services also tend to need a lot of expertise in order to understand them fully in a way that will result in an effective evaluation of the different offerings.

The fact is, these departments are still buying products and services and a good procurement organization can help them with this process as well helping get the best price.

Internal Discovery Sessions – One of the greatest ways to get stronger in assisting the rest of the organization can come in the form of scheduled meetings with each of the departments in the company.  Discovery sessions with each department can begin to uncover how these departments operate and where their needs are.  Knowing these areas can begin to highlight where a procurement team can help the rest of the company.

Third Party eProcurement Help – Another way to can help a company’s other departments, especially those mentioned above, is to engage a third party strategic sourcing who can bring some of the expertise to augment the procurement staff in order to assist with projects of a more technical nature.  Gaining the confidence of other departments, whether it is which your staff or a third party, will open the door to help with many other projects and services.

Lead with Value (not price) Proposition – Many of the departments like those mentioned above are very sensitive about a “low price” approach for sourcing their goods and services.  While getting a good price is always important to every company, it will be important to emphasize the ways the procurement team can assist and bring value to the other departments rather than getting them the lowest price and rightfully so.  Many of the products and services are mission critical and vary widely from supplier to supplier.  Finding the right fit for these departments will always be at the forefront but that does not mean there won’t be ways to help them ensure their selection is at the best price possible.

For assistance on helping work with your internal customers, please contact a SafeSourcing Customer Service Representative.

We look forward to your comments.

Marketing Yourself in the 21st Century

January 4th, 2013

Branding and marketing yourself in the best light possible is very important to be successful and/or have a successful business.

Todays post is by Sarah Kouse and account manager at SafeSourcing

Before the internet, smartphones, and social media, marketing was all about word of mouth and advertising through mailers, phonebooks, signs, etc. That was fine with the resources that we had, but today there are much more technical and creative ways to market yourself and make yourself a brand.

Today, no matter how small or large the company, websites are a necessity. When you first hear about something, where company, service or product, what is the first thing you do? If I could take a guess, I would say you would go on the internet and do a search about it and learn about what it is all about. The internet is a very popular way many people get their information today.  It also reaches a larger audience.

There are three important factors to a successful website.  A company’s website should be detailed with information about the company, contact information, what the mission of the company is, etc.  Another important factor to a successful website is having the company logo be big and visible and the website should be eye catching with colors that stand out.  Lastly, the website should be easy to navigate through and facile.

As important as a website is to help make a successful company, engaging in social media sites like Facebook, Twitter, LinkedIn, etc. are also very important. The social media networks have exploded in the professional environment just over the last five to ten years and it is only going to continue to grow.  For some people these types of services come easy to them and they know how to perform them on their own, but for others it is almost like speaking a foreign language to them. For the people that need assistance with these types of services, outsourcing this type of work so that it is performed properly and is looking the best it can look is a great option.

You may be thinking where do I even start, there are so many types of companies out there that do this type of work, and should I go with a local company to help or would a national company be more experienced, etc. SafeSourcing can help you find the best company for you to perform these types of services to help market your company in the best light.

If you would like to learn more about how SafeSourcing can help, contact a SafeSourcing Customer Service Representative.

We look forward to and appreciate your comments

How are you doing with your new procurement resolutions for 2013?

January 2nd, 2013

The reason I ask is that for the most part all of you will fail to achieve them.

Many of you have attended self-improvement seminars over the course of your career. This author and has attended dozens if not hundreds. The fact is that in most cases the underlying message regardless of who is leading the session is simple and to the point. There are all sorts of quotes that come from these sessions.

Here are a few, and I paraphrase here as I’m working from memory

1. Goals are nothing more than dreams with a deadline.

2. If you don’t write down your goals they won’t happen.

3. Whatever the mind of a man can conceive and believe he can achieve.

4. You are what you think about most

5. If you think you can you can and if you think you can’t you’re right.

During this time of year, we get the benefit of a do over from our failures from the past yea’s goals and resolutions. Most businesses close their books in December. So 2012, is over and if we were not successful, we get a do over in 2013. That is if we kept our jobs.

Every company, or at least those that want to be successful, develop an annual plan. This represents their wishes and goals. This normally takes months and follows a format of developing a strategic plan that is rolled out tactically by functional areas within the company such as finance, operations etc. Where most workers are concerned, the tactical plan is where you will interface.  In fact your boss has most likely already reviewed your departments plan for 2013 with his or her team.

So here’s an interesting question for you. Have you developed your personal plan to support your departments plan? Has your boss even asked you too?  I’m sure the answer to both questions is no for at least 90% of you. And there in is the reason I say that most of you will fail to achieve your goals or resolutions. The fact is that 80% of all New Year’s Resolutions have failed within a week and 98% have failed within 6 weeks.

The reason for the above is because the resolutions are typically to grandiose, not well defined or thought out and not written down. If this is the case with personal resolutions or goals, it’s safe to assume that it will be the same for your business goals or resolutions. Let’s hope not.

Typically each year I take a day to kind of free form my ideas and thoughts for the upcoming year. I do this for my personal life first and then for my business life. I basically write everything that comes into my head down. I then convert it to a permanent document that I can refine from high level thoughts to actionable items. This is a hugely important step as writing is a psycho neuro muscular activity that locks these thoughts into your brain and gives one a reference point to come back to. Now thoughts and resolutions can be turned to goals with actionable tasks. Success at this point is just a matter of time and energy.

If you’d like to discuss how SafeSourcing can help you realize your business goals and resolutions for 2013, please contact a SafeSourcing customer services account manager.

We look forward to and appreciate your comments.

What are your e-procurement goals for the 2013?

December 31st, 2012

As we all head home for another holiday season. Don?t forget that 2013 is here! Are you ready?

As your organization enters another year what are your procurement goals and or resolutions for 2013. Below are some high level thoughts that you might use as a source of inspiration.

1.?Drive lower costs.
2.?Drive improved quality.
3.?Insure that products are guaranteed safe.
4.?Build and maintain and update high quality product specifications.
5.?Find a source for vetting of unlimited new sources of supply.
6.?Collaborate internally and aggregate your purchases.
7.?Look at ways to use newer low cost cloud based solutions.
8.?Make procurement education and training a priority.
9.?Review all of your existing suppliers.
10.?Collaborate with other businesses to increase savings.

Writing is a psycho, muscular, neurological process. So remember that simple goals written down are the most achievable.

We look forward to and appreciate your comments.

Remembrances and Reflections

December 27th, 2012

This blog will have nothing to do with Supply Chain etc.

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing and this post has nothing to do with Supply Chain, procurement, sourcing or really business of any kind.  However, please Enjoy and reflect!

As we head into what will undoubtedly be a week of joy and celebration for peoples all over the world it causes me to pause and to think about the lives of the people, not only in Connecticut, but everywhere; whose lives have been turned upside down by events that were completely beyond their control.

2012 has been an especially challenging year as regards a variety of tragedies yet it seems that no matter where you lived, that tragedy didn’t miss leaving its mark on you in some way or another.

I’d like to use this post to encourage each and every one of you to take some time, give hugs and appreciate the lives of the people who are still with us, and remember and reflect upon those who are not.

I will be honest in that this time of year has always been a special one for me and I have never usually had a problem getting into the Holiday spirit.   This year has been a struggle to stay positive in the midst of all the chaos; I honestly believe that I am not alone in this feeling.  However, I am also aware that with struggle comes the potential for hope and with hope comes change and change can lead to a view of the world that isn’t quite so dark as the one many of us face at this moment in time.

And so I cling to hope that in the midst of struggle and I encourage you and your family to do the same as we embrace this Holiday Season for what it truly represents.

We continue to wish you the Happiest of Holidays and a Bright and Hopeful New Year!

Merry Christmas From SafeSourcing

December 21st, 2012

We wish you all a very Merry Christmas and our Best wishes for a safe and profitable 2013.

Think about Santa’s Logistical Challenges.

December 20th, 2012

What Chief Logistical Officer wants to take on this problem?

Approximately 33% of the world population is Christian and although only sixteen countries officially declare it as their state religion, dozens and dozens have percentages of their population as practitioners. Talk about a logistical nightmare.

Now if geographical challenges were not enough, we have to also consider that the Christian population of the world is about two billion people. That’s a whole lot of zeros even if Santa Clause (aka – St. Nicholas, Sinter Class, Father Christmas, Babbo Natale, Papa Noel etc.) were to eliminate 10% as naughty. So just how does one man and one sleigh and eight tiny reindeer deliver all of those presents in one night across multiple time zones when the primary fuel used is hay Green Fuel Too)? That’s a good question, so we checked with both Federal Express and UPS, and collectively they ship about 4.4 million packages per day with 3.4 million of those going through Federal Express alone. That means they handle about 80% annually of what jolly old Saint Nick and his eight tiny reindeer handle in just one night

So to answer the question of just how does one man and one sleigh and eight tiny reindeer deliver all of those presents in one night? Personally this author believes it has to be a little faith and a whole lot of magic. The same type of faith used to convince Virginia O’Hanlon that there is indeed a Santa Claus in the September 21, 1897 edition of the New York Sun when her friends had told her that he did not exist.

In these times of economic upheaval, global political unrest and unconscionable acts of violence that surrounds us all, don’t we all need a little faith and maybe a little magic too?

So from the famous poem Twas the Night before Christmas written in 1822 by Clement Clarke Moore. “Now Dasher! now, Dancer! now, Prancer and Vixen! On, Comet! On, Cupid! , on Donner and Blitzen! To the top of the porch! to the top of the wall! Now dash away! Dash away! Dash away all!”Here’s hoping all of your holidays are filled with magic.

We look forward to and appreciate your comments

Companies Still Focusing on Green Initiatives

December 17th, 2012

With green initiatives expected to continue being a focus for companies in the years to come, how is your company achieving its goals for a better environment?

Today’s post is by Mark Davis; Sr. Vice President of Operations and CTO at SafeSourcing. Mark asks “With green initiatives expected to continue being a focus for companies in the years to come, how is your company achieving its goals for a better environment?”

Over the past few years so many blogs and articles have been written about green initiatives, their definitions and ways to implement them. Today we will be looking at three companies who have recently announced some of the new ideas and ways they are committing themselves to get “greener.”

US Foods – In a recent ProgressiveGrocer Article, US Foods announced the work they are doing in their Albuquerque, N.M. Division. The announcement highlights the 430 kilowatt solar power system they have implemented which will supply almost 25% of the power needs of the distribution center’s power needs. In addition to a cost savings, the solar panels will offset the division’s 12,000 tons of carbon dioxide emissions over the next 25 years. This commitment coupled with green landscaping, “green” lighting changes put a focus on US Foods as a leader in their space for their commitment to environmentally friendly focus. Their changes are ones that so many companies will begin to look at for their own companies in the coming years.

Staples Canada – Last month Staples Canada, the leader in office supplies in Canada, released information about the ways they are focusing on initiatives geared toward a focus on protecting the environment. Their focus on recycling technology focused byproducts is attacking the 8 million pounds of electronic waste that is disposed of each year. This focus led to their 2012 Ink cartridge challenge which hoped to collect 5 million ink cartridges for recycling by Earth Day 2014. Their commitment to collecting and recycling items connected to their business is one that many companies are looking to emulate in the next 5 years.

Ahold USA – At the beginning of November the U.S. Environmental Protection Agency announced its top ranked retailers and companies in the area of green power purchases and had Ahold USA as the 8th best retailer and 29th best overall company. Green power is electricity that is generated from renewable resources, such as geothermal, wind and solar. The continued commitment to this type of energy leads to increased revenue and funding that will lead to wider adoption and a larger reduction of greenhouse gas emissions. These types of initiatives are great first steps for companies wanting a stronger green policy that may not have the dedicated resources to make sweeping organizational changes right away.

These companies have found ways to begin affecting the way business is done in ways that will positively affect our planet. The results stemming from their commitment are varied but all moving toward a common goal. For assistance on helping you with your “green” strategies in 2013, or for information about how to find greener suppliers, please contact a SafeSourcing Customer Service Representative.

We look forward to your comments.

Companies should think it through carefully before trying a do it yourself e-procurement program!

December 13th, 2012

Probably the best way to determine if you can pull off hosting and supporting your own e-procurement program is to look at what it takes to provide a full service program.

This author has met with many large companies that are using e-sourcing suites or tools provided by some of the largest names in the industry. After we have reviewed what we do and how we do it and then compare what they are accomplishing the following question always comes up. Why are you running more events and generating significantly higher savings than we are?

The answer is pretty simple in most cases. You have bought a suite of e-procurement software tools, been trained and rather than hiring the staff required to use them as designed you have defaulted to your old practices with the new tools. In addition neither continuous training nor access to new sources of supply and other data was included in your initial cost.

A full service solution provider should be able to create, execute and support all eRFX activity including but not limited to the following.

1.Assistance in category selection
2.Market analytics and insight
3.Category Strategy and timing
4.Identification of additional quality suppliers
5.Building on-line eRFX events
6.Conduct all Supplier contact and training
7.Execution of live eRFX events
8.Trouble shooting during live bids
9.Compiling and communicating reports within 24 hours
10.Award and Non-Award notifications to Suppliers
11.Post event supplier surveys
12.Providing ongoing customer support
13.Monitoring Supplier performance
14.Provide continuous improvement analysis of each eRFX

The above deliverables if not executed in a self-service program will result in less than maximum results and potentially failure of your program.

If you’d like to learn more about how SafeSourcing can help energize your self-service program, please contact a SafeSourcing customer services representative.

We look forward to and appreciate your comments.