The Future of the Paper Invoice?

November 21st, 2011

As e-invoicing increases its stronghold are you prepared for the future of 21st century Invoicing?

Today’s post is by Mark Davis; Vice President of Operations and CTO at SafeSourcing.

A few weeks ago, in a move to support the President’s “Campaign to Cut Waste” initiative, the U.S. Department of Treasury mandated that a new Internet Payment Platform will be up and running in 2012 all commercial vendors being required to submit their invoices electronically in 2013.  This trend is being mirrored by companies all over the world as the cost of generating and mailing paper invoices increases at an alarming rate. 

Today we will look at some of the factors to keep in mind when considering your own plans to migrate away from paper invoices and toward an electronic platform.

One solution or two – The first thing that the business needs to do is determine the scope of the transition they plan to make.  The obvious first step is to examine the invoices you send out because of the internal costs associated with generating and mailing them.  Other companies may also have new corporate initiatives to become more “green” and choose to incorporate the invoices they receive into the e-invoicing project right from the start.  Whether you keep these two pieces apart or together finding a solution provider that can handle them both is an important first step. 

Develop a transition plan – Once the scope of your project has been established, the transition plan the business can feel comfortable with must be developed.  Invoicing is such a sensitive process for businesses and the way the process is modified, for any reason, is one which has great importance at the executive levels.  The majority of successful transitions to electronic invoices include plans to gradually phase out the paper statements a portion at a time.  Whether that is 20% per quarter, 10% per month, or some other method, the transition plan will be as important as the tools you choose to implement.  An additional piece to this step will also be to determine a total compliance level that the business is willing to accept as some customers and vendors may not be able to handle an electronic invoicing process.

Communication with customers and vendors – As with any change that involves an embracing of technological processes and equipment, the transition to e-invoicing needs to be communicated to your customers and vendors clearly and with a well-defined timeline for what the transition means to them.  It will be important that all customers and vendors understand the reasoning behind your transition and that it will be a move they will eventually need to make.  The recommended first step would be communicate the plan and determine which of your customers and vendors that are willing to voluntarily make the move to electronic invoices immediately.  After these are moved it will be time to implement the transition plan for the remainder of the group that you have set as a result of the step above.    

For more information on finding the right solution partners to assist you with your transition to e-invoicing, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

Watch out that your spend cube does not become a spend rock!

November 18th, 2011

Spend cubes are great but as with all cubes, holes in them cause them to disintegrate over time and look more like rocks. Unfortunately rocks sink and you might too.

Just what is a spend cube?  In it’s most simple form it is a data set that includes information that when analyzed as a whole provides a better picture of your spend universe and helps to indentify categories or products and services that should go to market as well as when they should. Because it includes vendor data, commodity information and specifics relative to the related cost center being impacted, spend cubes are very complex.

Unfortunately just like the ices cubes you order in a drink (on the rocks please) a spend cube can deteriorate over time based on a number of factors. Probably the primary reason is that the originating data is not complete or scrubbed properly in the first place. This is kind of a one bad apple spoils the whole bunch issue or the wrong data bumping into the wrong data. Another reason may be that you don’t have all of the data that you need and therefore the result sets are compromised or left to conjecture. And then there is the analyst interpretation of the data and to this author that is really the most important part once you get the data sources right. This person or group of persons needs to know their stuff (industry and products) in order for the data to be interpreted properly. It’s pretty easy to read a GL and determine what suppliers you have been spending the most with. It’s an entirely different thing to understand what the market for a commodity that impacts that particular spend was during the last contract versus what it is now and how it is trending for the future.

Ask your solutions provider who will be interpreting your data and what data they will be interpreting so that your cubes stay afloat and don’t end up sinking you like a rock.

We look forward to and appreciate your comments. 

Ron Southard

What’s important to you in the development of your negotiation strategy Part II of II?

November 17th, 2011

Per yesterdays post and now that you have a well defined procurement strategy in place a supportive negotiation strategy can logically follow.

During yesterdays post we discussed that before you can negotiate effectively you will have to go back to the drawing board and develop a procurement strategy. Once that’s in place negotiation best practices can follow.

Here’s some of what you might consider. Remember this is not how we will negotiate (tactics) this is what do you want for a result set that supports your overall procurement strategy?

Result Thoughts:  What are you looking for from our negotiations?

1. Alternative or additional sources of supply?
2. Better quality products!
3. Lower costs!
4. Where possible products that support a reduction in your environmental foot print!
5. Products and Services that are safe for your associates and consumers!
6. Clear and concise contracts!
7. Elimination of quick deals!
8. A win-win result (define) for your company and your supply partner!
9. Open unbiased treatment of all suppliers during the process!
10. A collaborative process that eliminates stove pipes and supports logical aggregation without maverick buying!
11. Internal subject matter experts (SME) going forward!
12. Standardized specifications and Terms and conditions!

There is certainly any number of items that could be added to this list, but it should get you started. As a result you should have a procurement strategy and a negotiation strategy in place. The next step would be the tactics.

If you’d like more information please contact a SafeSourcing representative.

We look forward to and appreciate your comments.

Ron Southard

What’s important to you in the development of your negotiation strategy Part I of II?

November 16th, 2011

Way to often procurement organizations don’t even have a procurement strategy let alone a supportive negotiation strategy!

What is your procurement organizations overall procurement strategy? All to often, when this author asks this question, the response I  get is  that deer in the headlights look that says to me there either is not one in place or the person I’m asking the question of has know idea how to answer the question. If there is no procurement strategy, there certainly is no supportive negotiation strategy because how companies negotiate should support their overall procurement strategy or at least it should.

The cause for the above is quite often that there is no formal procurement organization in place to begin with or the function is lost within a supply chain organization, logistics organization or finance organization. And sometimes it is located in operations and spread all over the place.

It’s a good bet that  if there is no well defined organizational procurement  structure within a company that there are multiple maverick negotiation strategies going on and that many of the associates conducting these negotiations are not skilled at doing so and don’t  have any advanced tools other than spreadsheets, email and telephony to conduct the negotiations with.

The result of the above is a lack of collaboration and well thought out aggregation, maverick buying, expired and or ever greened contracts and much higher than needed cost structures.

So before you can negotiate effectively you will have to go back to the drawing board and develop a procurement strategy. Once that’s in place negotiation best practices can follow.

Check back tomorrow for part II where I’ll offer some suggestions on negotiation strategy. If you’d like to learn more before then, please contact a customer services representative at SafeSourcing.

We look forward to and appreciate your comments.

Rebranding: Sourcing Nightmare or Opportunity – Part II of II

November 15th, 2011

When it’s time to rebrand, how can you use this to be an opportunity to leverage existing contracts?

Today’s post is by Mark Davis; Vice President of Operations and CTO at SafeSourcing.

Yesterday we discussed how a company can begin to include its procurement team into the process of preparing for a re-branding effort.  Meeting with the Marketing team to understand the scope of the rebranding and timeline it will occur within can help determine the categories affected and the priority determined based on need, contract expiration and importance to the re-branding project. 

Today we will focus on four of the major areas that can be affected by a re-branding effort and that historically have led to strong savings when sourced and leveraged with increased re-branding budgets.

External Marketing Items – This category is one that will typically  be involved with re-branding projects.  It includes items that are used by employees in a variety of ways and that carry the corporate message and image.  Business cards, letterhead, and promotional items  usually carry the company logo and will need to be ready at the milestone in the timeline for when the re-branding will become public.  Also included in this category are website changes and other marketing literature such as brochures that will need to be refreshed and have strong savings potential.

Uniforms – In some cases company uniforms will be included in the category above as logoed clothing will be handled by one of the companies that provide other external marketing items.  For some companies, employee uniforms are a much larger part of their business and are handled by a uniform company that keeps an inventory of their uniforms. Due to the fact that changing branding on these items generally comes at an additional expense, this category can become complicated and is a big reason for handling it separately. 

Construction – This category can include everything from new construction, to remodeling existing buildings.  When it is included in the scope of the re-branding effort it can encompass furniture changes, signage changes, and as in the case mentioned in yesterday’s blog with Haggen, it can include changing the entire layout of a building.  Many times companies will have existing relationships established with vendors for these types of projects but the increased spend from a re-branding effort offers a good point of discussion with these vendors to ensure you are getting the best pricing.

Transportation – For those companies with branded vehicles either owned or leased, this category generally comes in a secondary phase of rebranding once the categories above have been dealt with.  The depth and breadth of changing this category over make a complex category however because of that and the spend associated with making it happen, it is one that frequently comes with opportunities for increased savings.

For more information on preparing your sourcing projects related to a re-branding effort, please contact a SafeSourcing Customer Service Representative.  

Rebranding: Sourcing Nightmare or Opportunity – Part I of II

November 14th, 2011

When it’s time to rebrand, how can you use this to be an opportunity to leverage existing contracts?

Today’s post is by Mark Davis; Vice President of Operations and CTO at SafeSourcing.

Last week there was an article in Progressive Grocer about how Haggen, a 28 store independent grocer in the state of Washington, was leading a rebranding effort in their stores to focus on the concepts of homemade products and community.  Decisions like these are always major changes for a company and ones that are not made lightly, and there are many things to consider in the planning of these moves.

Over the next two days we will be taking a look at the sourcing points to consider while rebranding is being planned and the types of categories that need immediate focus after the process is set in motion.

Marketing-Procurement Planning – With re-branding changes being driven primarily by marketing departments it is important that a collaborative meeting with procurement happen early so that the scope of the re-branding can be discussed and timelines shared for the different stages in the process.  Armed with the scope of what the re-branding will change and the timeline within which it is to happen, proactive steps can begin so that the procurement team is ready to source the products needed to handle the change.

Categories Affected – One major piece that the procurement team will determine early in the scope discussion will be to detail all of the categories that will be affected by the re-branding.  This will be a topic covered in more detail in tomorrow’s blog and at a high level will include major categories such as uniform related items, external marketing items, construction related items and transportation related to name just a few.

Matching Categories with Contracts – As mentioned above, the scope and timeline are critical pieces of information for the procurement team to know because with that information and the category research above contracts can begin to be examined to determine which categories have contracts that can be leveraged against the re-branding.  There is significant spend associated with re-branding efforts and it should be used when examining contracts for items that will be affected and that expire within the timeline milestones.

Communication – Understanding how the re-branding effort will be communicated within the timeline is a final piece of information that will be needed by the procurement team so that they know what and much of the re-branding can be communicated when doing their job.  Often the re-branding effort comes with other organizational changes that need to be kept confidential so understanding how the organization plans to communicate the re-branding is important.

In tomorrow’s blog we will discuss more about the categories affected by a re-branding effort.  For more information on preparing your sourcing projects related to a re-branding effort, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

I’m proud to be a Veteran

November 11th, 2011

It's tricky to say happy veterans day as that is not always how everyone feels about it. So suffice it to say I am proud to be a member of the fraternity.

The background for my career began in base supply in the U.S. Airforce during the Vietnam era. My AFSC was that of an inventory management  and logistics specialist. I still use those tools today and think often of all the brothers and sisters in all branches of the service both past and present on this day.

Thanks to all of you for what you have done  and continue to do for our country.

We appreciate all of your contributions.

Suppliers; do your handlers, packers and processors have a Food Alliance Certification?

November 10th, 2011

If you want to support food safety standards of your customers there are a number of certifications your company should explore. Food Alliance Certification is a great place to start.

Food Alliance provides comprehensive third-party certification for social and environmental responsibility in agriculture and the food industry.

Today, there are more than 320 Food Alliance Certified operations, and over six million acres managed by Food Alliance Certified producers throughout North America.

Food Alliance Certified products include meats, eggs, dairy, mushrooms, grains, legumes, a wide variety of fruits and vegetables, and prepared products made with these certified ingredients.

With clear standards and criteria, Food Alliance certification is a practical, credible, and effective way for farmers, ranchers, and food companies to demonstrate their commitment to sustainability in agricultural practices and facilities management.

We look forward to and appreciate your comments.

Specifications need to be specific! So, what is Recycled Material Content?

November 9th, 2011

If you ask for the use of recycled material in a specification, it does not mean you are getting post consumer content and may run counter to your company’s CSR goals.

When developing a specification for a product you are planning to source such as copy paper, asking for post consumer content is a great opportunity to support your company’s support of a more environmentally friendly workplace. However you need to be specific (that’s why they call it a specification) because post consumer content while being a recycled material is not necessarily the only type of  recycled material that could be used and as a result may confuse you suppliers. So be specific.
 
Recycled material content is the portion of a product made with recycled materials consisting of pre-consumer materials (waste), post-consumer materials (waste), or both. This figure is important because the term recycled does not mean that a product contains 100% recovered materials. Nor does it mean that a product contains solely post-consumer materials. Recycled means that a product contains some recovered materials. Recycled content can vary from small percentages of pre-consumer to 100% post-consumer materials.

The easiest route to take when trying to develop user friendly detailed specifications is to have your sourcing partner do it for you or at least review what you have put together. If you’d like to view a detailed product specification library, please contact a SafeSourcing customer services representative.

We look forward to and appreciate your comments.

Do you support the Forest Stewardship Council or FSC?

November 8th, 2011

An executive told me recently that when they bought copy paper they required 30% post consumer content in the specification.

Unfortunately as we discussed in more detail this companies environmental programs or support there of, that was pretty much it. To be fair, there was a little bit more to the conversation which was centered on how the company could do more in their purchasing programs.

Although we support a large number of environmentally focused programs at SafeSourcing as part of our supplier due diligence we try to insure that they are also supporting programs and certifications that pay forward our customers CSR and environmental programs.

The Forest Stewardship Council (FSC) is just such an organization that deserves support. Our paper products come from our forests. The Forest Stewardship Council certifies wood and wood products and promotes responsible forest management. Its certification ensures wood is harvested sustainably and then tracks the wood through manufacturing to the store. Considered the leading standard for responsible forestry management.

To learn more please visit their website at www.fsc.org.

We look forward to and appreciate your comments.