Buying Power!

August 6th, 2021

Simple Question? Do you believe you are getting the biggest bang for your buck?

 

Today’s re-Post is from our archives ar SafeSourcing 

What was true three years ago, still is today!

Do you believe you are getting the biggest bang for your buck? We know you are not, because the data does not lie. Are you getting the best prices for your goods and services? What about your expense area or capital programs. Everyone would like to believe that they are. Many are not.  Companies obviously buy larger volumes than a private buyer, and resultantly  see better pricing. Unfortunately you are not always getting the best price. We have historical data that proves this. Typically you already have a vendor for your all spend areas. Any time you need to place an order you may send in a PO. Every once in a while you may see an increase in pricing with a reasoning attributed to rising index prices or something of the like. But how are you sure this should affect you and how can you tell is this is the best price for you?

SafeSourcing has launched a SafeCollaborative Sourcing Program which brings many of our clients together to increase buying their power. By combining our clients’ like items and taking them out to market, we can increase the volume needed and, therefore, decrease the price. We will be looking to take a Plastic T-Shirt bag event out to market within the next month. This is a great opportunity for everyone to participate in an event for an item everybody needs. While most companies may have their own particular specifications regarding size, mil, weight, and color, these bags typically are sold by the same vendors and manufacturers. So combining everyone’s needs we can ensure a lower price for a higher volume therefore helping you get the lower price.

We have run collaborative events for just about anything you can source. Temporary Drivers, Legal Services, Healthcare, Landscaping, Real Estate as well as the more common daily use items like paper goods. There really is no category that we do not have expertise in. We run them dozens of times per year, companies run them once every year or three. Who do you think has the most experience in the current market? We also know where every single vendor in the space is regardless of geography. You may not.

If you have something you would like to have us take to market, we are sure there are a few more clients that would like to join and take advantage of these savings. Please contact a member of the SafeSourcing team for any inquiries or RFQ events you would like us to help with.

For more information on how SafeSourcing can assist you or on our “Risk Free” trial program, please contact a SafeSourcing Representative we have an entire team waiting to assist you today.

 

 

Create Small wins for buy-in.

August 5th, 2021

Everyone has a threshold of buy-in!

 

Today’s post is from our archives at SafeSourcing.

Whether the focus is believing in a leader, a boss (there’s a difference 😉 a spouse, a product, or even themselves, there is a threshold at which a number of perceived failures will begin to cause people to stop believing in certain proposed possibilities. For some people their threshold is very low; all it takes is one setback, one negative comment, one harsh statement from the boss, to get them to lack belief in the viability of a positive outcome. While we can’t pander to everyone’s insecurities, there are ways to start rebuilding confidence, and expanding the perceived realm of possibility for your team.

One such way is to create small wins. A series of small accomplishments for an individual can be a huge bolster to Buy-in. A boss that follows through with his promises is more likely to be trusted when he asks the impossible of his employees. When a leader consistently demonstrates that greater things can be accomplished than what others thought was possible, co-workers will start increasing their self-expectations.

This is one of the greatest differences between incentivizing productivity through negative consequences and positive expectations. You can get people to scramble through fear, but you can’t get them to believe that what you’re proposing is achievable. And study after study has shown that a workforce that believes in a common purpose is always more effective than one that would rather see the project fail because they resent the fear tactics.

Learning what the threshold of buy in is, and consistently exceeding those expectations one step, one “win” at a time, is essential to managing a buy-in paradigm shift. Creating buy- in is what keeps clients patronizing your business; your employee’s following your vision, and your self-confidence high enough to accomplish your goals.

If you’d like to discuss getting your e-procurement program off to a quick start with focused small wins, please contact a SafeSourcing Account Manager.

We look forward to and appreciate your comments.

 

Overcoming Cognitive Dissonance in Purchasing

August 4th, 2021

Concepts for engaging decision makers!

 

Today’s post is  from our Archives  at SafeSourcing

Cognitive Dissonance is the state of having a set of beliefs, attitudes, and ideas, and being faced with information that conflicts with those concepts. Leon Festinger’s Cognitive Dissonance theory holds that all people attempt to keep all of their beliefs, attitudes, and information in harmony. The problem that often comes up, however, is that we sometimes unconsciously suppress or modify correct information in order to avoid having that information conflict with what we already believe.

An example of this in purchasing would be when a procurement decision is made, and the project turns out badly. Often times the decision will be defended and even REPEATED, rather than the decision maker admitting fault. Why? Because most people automatically feel they need to defend their decisions in order to preserve what they believe about themselves. If you believe you are a great decision maker, you will look for information that supports that belief, and avoid information that conflicts with that belief. Here are a couple of ways to help avoid pitfalls on both sides of the purchase:

The Enthymeme

An Enthymeme is a truncated form of syllogism, where a premise or conclusion is left out of the argument. It is always easier to let someone convince themselves of something than it ever will be for you to, even if your audience’ belief is fallacious. When we pose a logical argument, but don’t explicitly state the conclusion, we allow our audience to extrapolate on their own instead of risking putting them on the defensive because we are demanding they believe what we are advocating. Example; “XYZ Company isn’t certified and the manufacturing process requires certification”. This type of statement can be much more effective than shooting straight for the conclusion “Don’t go with XYZ Company.”

The Ben Franklin Effect

When we do a favor for someone, we tend to justify our actions to ourselves that we did the favor BECAUSE we liked them. We naturally tend to avoid Cognitive Dissonance by changing other beliefs, in favor of holding onto beliefs we have about ourselves. Be on the lookout for people who would use this concept against you; how often have you heard a sales pitch that starts off by asking you for a small favor? It’s a commonly used tactic to use your beliefs against you in order to obtain something the sales-person wants.

For more information on how SafeSourcing can assist your team this process or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Data Driven

August 3rd, 2021

How does your organization make a decision?

 

Today’s repost is by Margaret Stewart, Director of HR and Administration at SafeSourcing Inc.

In every organization, decisions are made that can affect not only the organization, but also clients and customers. Every person within an organization must make decisions to some degree, with the more impactful decisions usually resting on those higher in that organization.

So how are big decisions made? Often in movies, television, and stories, we hear about how a decision made on the fly or based on a gut instinct can play out, sometimes to a great fortune or profound success. While situations like this can and do happen, the opposite likely happens far more often. Those in an organization are far more apt to weigh all options before making any decisions and, possibly most importantly, have the data to back up that decision.

While a good instinct is highly valuable in an organization, being aware of and basing decisions off of tangible data may be even more valuable. For example, if a procurement department sees a company offering a product for 20% lower than what they currently pay, one may say switching to that company for that product would be most beneficial. However, if that data is reviewed and analyzed it may show that the new company charges switching fees, administrative fees, minimum order fees, and delivery fees. In this hypothetical case, that same procurement department would likely stay with their current supplier.

Like the company in the example, SafeSourcing values data and uses that data to best help their clients and customers. We review and analyze internal information and market trends to see the best categories to take to market or not take to market and use that information to make decisions and help those we are involved with.

For more information on how SafeSourcing can help in your procurement efforts, or on our Risk Free trial program, please contact a SafeSourcing Customer Service representative. We have an entire team ready to assist you today.

 

 

If you are not sourcing your services with eProcurement tools you are missing the boat!

July 26th, 2021

The fastest growing area in eProcurement is Services.

 

Today’s post is by Ron Southard, CEO at SafeSourcing

Professional services represent one of the fastest growing procurement areas for thousands of companies. The reason for this growth includes reductions in staff, efficiencies through outsourcing non-core competencies such as IT, and cost reductions for service on demand versus full time internal resources.

SafeSourcing has completed hundreds of professional services sourcing events resulting in the following overall statistics:

Number of Service Providers Invited:  5 to 9
Average Suppliers Participating:  6
Project Timeframe:  < 30 Days
Average Savings:  24%

Here is a list of 25 of the more popular services sourced using our eprocurement tools!

1. Employee Automobile Reimbursement Plan
2. Accounts Payable Recovery
3. Event Planning Services by Location
4. Armored Cars Services
5. Audio Conferencing
6. B2B Payment Solutions
7. Background Screening Services
8. Customer Satisfaction Program Provider
9. Customer Satisfaction Program Provider
10. Customer Statement
11. Disaster Response (Emergency Cleanup)
12. Event Services
13. Facilities Asset Management
14. Temp Labor
15. Jet Charters
16. Legal Services
17. Managed Print Services
18. Payroll Services
19. Recycling
20.Waste Management Services
21.Lawn Care Services
22.Snow Removal Services
23.Environmental Services
24.Construction Services (General Contractor)
25.Logistics

If you’d like to learn more about how to reduce your current costs for services or get a savings estimate on a specific services category, please reach out to a SafeSourcing Customer Services Associate.

We look forward to and appreciate your comments.

Here’s how to ensure your services sourcing projects results Up Front!

July 23rd, 2021

When using e-procurement tools to source services make sure you have a well-defined change of control process.

 

Todays post is by Ron Southard, CEO at SafeSourcing Inc.

Awards of business, contracts and statements of work are all important after a services event has taken place. However, if you want to ensure the savings associated with your new services contract make sure you identify or reference a structured change of control process in your terms and conditions.

Change happens. It can result from poorly designed specifications, terms and conditions, quoting instructions and other data related to a bid. The normal process for managing these changes is a change of control process which governs how any changes to the services being provided as identified in the actual bid.

The change of control is normally managed as a request that communicates the requested changes to the services deliverables. Normally the change request will describe the following at a minimum.

  1. The change
  2. The reason for the change
  3. The effect the change may have on the existing Statement of Work.
  4. Impact on cost or savings

In most cases a project manager or the associate with responsibility for managing the program deliverables will be required to submit a written change request to the contracted or warded supplier.  The supplier will then develop and return the response to the contracting company.

The contracted supplier and the contracting company will then review the proposed change request and either approve it, modify it, or reject it. When approved the contracting company as well as the contracted supplier must sign the change request to authorize the work as well as the implementation of the work and its potential impact on the existing project plan or project timeline.

If you do not want erosion in your savings, make sure you spend the time to cover this process in your bid parameters.

In order to learn more, please contact a SafeSourcing Customer Services Associate. Be sure to ask them about our Risk Free Trail Program

 

 

 

 

Procurement As A Service (PaaS)

July 22nd, 2021

Procurement as a service isn’t new, but it is getting some attention.

 

Today’s re-post is by Dave Wenig, Senior Vice President of Sales and Services at SafeSourcing.

In the past, we’ve talked repeatedly about how SafeSourcing delivers our services in a Software as a Service (SaaS) model. As a refresher, here is a post from 2014 that details our SaaS software suite. We also often talk about how we treat our SaaS offering as full-service and have done so for a long, long time. Here’s another quick read from 2017 talking about our full-service approach. The way we combine our tools with our expertise and the way we actually deliver the services to achieve our customers’ goals have pretty well always been what you might describe as procurement as a service (PaaS).

I mention this because it seems to me that I am hearing more and more about PaaS recently as if that is a new or emerging trend and it surprises me greatly. SafeSourcing has always operated as an extension of our customers’ own procurement capabilities in order to allow them to outsource much or all of their needs to us. We’re comfortable delivering against this model and we rarely operate outside of it.

The entire procurement process can be managed by SafeSourcing beginning with spend analysis. In all reality, the process never really ends because procurement is truly cyclical. There are other buzzwords as well and just like with PaaS, there will be a marketing campaign that will rise to the occasion. As a term like PaaS gains momentum, more and more companies will roll out their offering. While there isn’t anything wrong with that, it can make it harder to identify which companies are actually experienced in delivering a PaaS offering.

Anyone interested in offloading more of their procurement function should be careful to find a partner that can truly take on the load in a SaaS model. Many lack the expertise needed in their services teams to truly deliver on the wide variety of categories that need to be addressed. SafeSourcing has this expertise and delivers strongly in the as a service model. To be effective you really need a partner that has the people, the intellectual property, and the software to drive savings in an efficient outsourced model.

Procurement as a service isn’t a new concept and we like to think we’ve been doing this all along. Personally, I would be leery about choosing any provider that talks about PaaS like it’s a new concept. If you would like more information on how SafeSourcing can help you, please contact a SafeSourcing Customer Service representative.  We have an entire team ready to assist you today.

 

 

 

 

Warehouse Prices Spurred by Demand

July 20th, 2021

As E-Commerce increases, warehouse distribution centers jockey for space.

 

Today’s blog is by Gayl Southard, Vice President of Administration at SafeSourcing.

Due to the surging e-commerce purchasing, warehouse distribution centers are jockeying for limited space.  Competition is driving up industrial rents as retailers and logistics providers look to get goods closer to the consumers, resulting in bidding wars in coveted locations.  Businesses are looking to get their goods to consumers as quickly as possible.  “Demand for industrial real estate is so strong that taking rents — the initial base base rent agreed on by a landlord and tenant — are rising faster than rents, according to real-estate firm CBRE Group Inc.  Industrial taking rents were up 9.7% in the first five months of 2021 compared with the same period last year, while industrial asking rents rose 7.1% according to CBRE, which tracks 58 U.S. markets.”1

Logistics space, close to cities and ports, and for big-box warehouses like those used in online fulfillment operations, prices are rapidly increasing.  In Northern New Jersey, first-year base rents  jumped by a third year-over-year through May, while Southern California’s Inland Empire rose 24.1%, according to CBRE.  It is creating a similar situation as the housing market, where the demand is greater than the market.  The pandemic lockdown and store closures have pushed retailers into online marketing.  E-Commerce will account for 26% of all US sales by 2025.  Companies are also looking into keeping more inventory on hand in order to avoid shortages.  Goods need to reach consumers faster, as well as cut down on the transportation costs.  The amount of available industrial land for new warehouses near urban centers fell over the past decade.  This adds to the pressure on supply of warehouses for larger buildings with higher ceilings and adequate parking that will accommodate e-commerce fulfillment centers.   In turn, this will push more development out to secondary markets.

For more information on how SafeSourcing can help your procurement efforts, or on our Risk

Free trial program, please contact a SafeSourcing Customer Service RepresentativeWe have an entire team ready to assist you today.

References………………………………..

Jennifer Smith, WSJ, 6/23/2021

 

 

 

 

 

 

 

Sourcing Team​

July 16th, 2021

Wherever you spend majority of your time and effort.....

 

 

Today’s blog is by Margaret Stewart, Director of HR, and Administration at SafeSourcing Inc.

Wherever you spend majority of your time and effort, whether it is at home, school, or work, there are prevailing themes that you may notice. The biggest and arguably the most necessary is teamwork. Within a family, teamwork could mean a number of things, from sharing in the chores and housework, chipping in on bills and expenses, or simply working together to make things interesting and fun. Schools often use teamwork, not only in sports, but also through collaborative classwork or group projects. This type of teamwork is an important learned skill because it will ultimately affect every person later in life, especially at work.

Work environments rely heavily on teamwork in different, yet equally important, ways. Teamwork allows employers to play to the strengths of their team. For instance, if one person is great at organizing and finding files, they may help other employees filing tasks so they can focus on work that align with their strengths. In addition to utilizing stronger areas, employees can share workload when a task becomes more daunting. For instance, if a project suddenly becomes more complex than initially thought, others on the team can help to either get the larger task done or work on the smaller tasks, allowing for more focus on the larger tasks.

Whichever way your business team supports each other and finds success, there is another way to utilize teamwork and that is through a procurement partner, like SafeSourcing. SafeSourcing can help your team and assist in their procurement efforts or take them on entirely so your team can focus on what they do best. Procurement partners can help find the vendors you need, services you need, or the supplies you need and often at rates lower than expected.

For more information on how SafeSourcing can help your procurement efforts, or on our Risk

Free trial program, please contact a SafeSourcing Customer Service RepresentativeWe have an entire team ready to assist you today.

 

 

 

A simple supplier scoring system may provide key performance indicators for the future.

July 15th, 2021

Just picking suppliers of the internet does not work. Quality supplier selection is one of the most important areas of focus in order to insure quality and sustainability in e-procurement events.

 

Todays post is by Ron Southard, CEO at SafeSourcing Inc.

Having a large international supplier database to drive sustainable results in e-procurement events such as ant e-RFX function is critical to that events success. Maybe even more critical is making sure that the suppliers once selected for participation in an event are of the highest quality, professional, responsive and have your best interests at heart. There are several areas in the early strategy stages of a  an e-RFX process which if properly monitored can be leading key performance indicators as to future performance. These KPI’s are; the initial supplier response and supplier training schedule adherence. If suppliers are not interested enough during these early stages, this may be an indicator of future performance in other more critical areas such as on time delivery, back order management, documentation and audit compliance.

A reasonable process for measuring these KPI’s would be to measure the number of days between the project start date or initial supplier contact and the event start date, where the supplier has been sent an invitation but has not responded either positively, negatively or given a reason  for their response. Maintaining an active status of response dates could be scored based on the number of days it takes invited suppliers to respond. The longer it takes a invitee to respond the lower KPI score that supplier would receive.  Another possible KPI measurement or filter once the invitation has been accepted would be the number of days between the date accepted and the event start date, where the supplier has accepted an invitation but has not completed their automated training.

These are not intended to be punitive measures. In most cases suppliers will perform beyond your expectations. Sustainability and quality require measurements regardless of how simple.

If you’d like to learn more about The SafeSourceIt™ Supplier Database, please contact a SafeSourcing customer services account manager.

We appreciate and look forward to your comments.