Archive for the ‘E-procurement Solutions’ Category

A significant storm hit retail procurement years ago?

Wednesday, March 16th, 2011

The reason you are reading this paragraph at all is that bad news and weather sell. Bad news about the weather sells better. We see it at the grocery, convenience or drug store checkouts every time we make a purchase. How often do the news channels lead in with Good Samaritan stories? Everyone wants to follow the bad news. Men in particular like to follow news of bad weather. My wife says I can tell you the temperature and elevation at any time of the day as well of the impact of one on the other.

So what do you do in case of a storm? What is your information source?

From a procurement perspective we have had a nor’easter circling for years. And that is the worst kind of storm because it just keeps hitting you over and over again. This storm and it’s based on a lack of easily accessible information, we can be faced with any of the following on any given day.

1. Natural Disasters
2. The loss of a source of supply
3. Damaged goods
4. Product recalls
5. Product safety issues
6. Food borne illness issues
7. Environmental impact issues
8. Poor product specifications
9. Lack of adequate information when we need it
10. No way to openly collaborate with other procurement professionals
11. Transferred or promoted resources that leave a procurement brain drain

The question is how do you deal with this? There are a variety of portals, search engines and websites that may or may not contain what you are looking for.

What’s your answer? Where do you turn when it’s time to take shelter? Let’s hope it’s not just any port (al) in a storm.

Check back tomorrow and we’ll provide a preparedness kit for your use.

Sustainable success with your e-procurement program is not just based on financial results!

Thursday, March 10th, 2011

More than once I have heard; “did we hit a home run?” Unfortunately less emphasis is placed on cost avoidance and sustainability and as such can often lead to less spend be assigned to these very effective tools.

In order to ensure that e-procurement results are sustainable; the strategies for all targeted categories require a consistent deployment or Standard Operating Procedure (SOP) across all departments of the host company. This is accomplished by utilizing a well planned repeatable process for category selection and discovery, supplier research and selection, and a solid category strategy that is well understood by all buyers and category managers through negotiation and award of business.

After a quality specification is completed and terms and conditions agreed upon, supplier selection and management is the most critical stage and requires the understanding and participation of all sourcing professionals within an organization. One small mistake by anyone with the procurement organization could negatively impact the potential results of an e-procurement event whether and RFI, RFP or RFQ. Historical long term relationships that drive behind the scene comments like; “don’t worry we’ll be fine” to a long term supplier may drive inappropriate bid behavior and lack of ongoing credibility with your new e-procurement program, and may even have potential legal implications.

If you are not having the results you would like to or have less than twenty percent your total corporate spend assigned to e-procurement tools, it may be time to ask your provider why?

We look forward to and appreciate your comments

IT Sourcing and the Relationship Between Hardware and Software

Tuesday, February 22nd, 2011

We live in a world that is moving so technologically fast that it is difficult to be an expert on everything that is happening.? Because many of us have businesses and responsibilities that have nothing to do with all of this emerging technology, we rely on 3rd parties such as consultants and sometimes our own vendors to help make decisions that relate to these areas.

One of the places that I consistently see businesses make mistakes on when they take direction from an outside source is to buy the hardware they need to go with the software they purchased from the software vendor.? While it can be cost-effective in some cases, generally if a software company is selling hardware they don?t manufacture, you are either paying too much for it now, or you will down the road when it comes time to upgrade or repair that hardware.

Many times vendors will claim that a company must get the hardware from them because it was made specifically for them.? Frequently this is just not the case, and when it turns out to be the case, it is probably time to evaluate the vendor/company you are using for that software.

I ran across a blog the other day that actually dealt with this very topic.? In the blog the author was discussing how important it was for the customer that they select software that is completely independent of the hardware used in it.? It also went on to detail that the best software will integrate with several types of hardware giving the customer the choice to select the products that fit them the best when it comes to features, functionality and price. As the consumers you have the power to demand these types of options, make sure you select vendors that will give them to you. Blog

We look forward to and appreciate your comments.

Maybe a good way to address rising costs is a more robust private label program.

Wednesday, January 26th, 2011

According to Wikipedia Private Label goods and services are available in a wide range of industries from food to cosmetics.

Historically these products or store brands were positioned as low cost alternatives to major national and international brands. Today if you read the labeling many of the products are virtually identical and in some cases companies are positioning their brands as better or premium to the large brands.

A great source if education is The Private Label Manufacturer’s Association or PLMA. Their website is www.plma.com. PLMA sponsors an annual show toward the end of each year. This show is full of great workshops as well as manufacturers that would be glad to compete for you business.

According to GfK Roper, 57% of all shoppers now say that they purchase store brands which represents a 21% increase from ten years ago and an impressive 38% growth rate.

E-procurement tools typically assigned to the e-RFX suite are an ideal way to source these products and will help to drive your costs even lower. Start with an RFI to select the companies or manufacturers you are interested in partnering with and then invite the best few to bid for your business.

We look forward to and appreciate your comments.

Sustainable success with e-procurement programs is not based solely on financial models.

Monday, January 17th, 2011

Primary success with e-procurement programs is ultimately measured by cost reductions that should drop directly to a company?s bottom line. More than once I have heard; ?did we hit a home run?? Less emphasis is placed on cost avoidance and sustainability issues which can often lead to less of a companies total spend be assigned to these otherwise very effective tools then should be.

In order to ensure that results are sustainable; the strategies for all categories require consistent tool deployment across all departments throughout the company. This can be accomplished by utilizing a well planned repeatable process for category selection, discovery, supplier selection, and strategy communication that is well understood by all buyers and category managers through award of business.

Supplier selection and management is a critical stage that requires the understanding and participation of all sourcing professionals within an organization. One small mistake by anyone within the procurement organization could negatively impact the potential results of an e-procurement event. Historical long term relationships that drive behind the scene comments like; ?don?t worry we?ll be fine? to a long term supplier may drive inappropriate bid behavior and lack of ongoing credibility with your program. Not to mention the potential legal implications.

If you are not having the results you would like or have less than twenty percent your total corporate spend assigned to e-procurement tool?s that are offered in the form of? Software as a Service, ask your provider why?

We look forward to and appreciate your comments

E-procurement solutions require officer level sponsorship and support!

Wednesday, January 5th, 2011

he role of e- procurement solutions continues to become more of a strategic each year. Driving cost of goods and services control is one of the most important above the line initiatives a company can undertake. But don?t forget the expense or indirect category

In order to successfully implement an enterprise wide e-procurement initiative, executive management must provide sponsorship and visibly promote these projects within their organizations. Executive sponsorship is required by the Chief Executive Officer, Chief Financial Officer, Chief Procurement Officer or Chief Logistics Officer. The potential impact to earnings regardless of Industry is so significant with a properly deployed e-procurement program that officer level executives require visibility based on the impact to stockholders and stakeholders alike. In fact Sarbanes-Oxley section 404 requires that companies 1. Demonstrate reasonable & consistent governance & compliance monitoring. 2. Assure proper use of tools that have been placed into practice. 3. Employ proper reporting & management oversight. Implementing e-procurement tools has the potential to offer significant earnings changes.?

Once executive management has sponsored these initiatives, some form of accountability must be implemented to ensure maximum participation in order fully realize organization wide savings opportunities. A company’s successful transition to e-procurement requires a transition from a cumbersome paper RFX processes to one that focuses on using the speed and efficiency of an electronic forum.? Successful change management professionals focused on sustainability realize that this shift must be a combination of the use of not only the latest software advances, but also reengineering of internal processes in order to drive sustainable results.

We look forward to and appreciate your comments

There are a few simple keys to understanding competitive bidding when using e-negotiation tools.

Wednesday, December 15th, 2010

There are several important elements that require clear understanding by both the host company as well as the invited suppliers to ensure that bidding is fair when using e-negotiation tools.

What constitutes the best overall bid is a bid that meets or exceeds the specifications in areas such as price, safety, environmental best practices quality and other areas as outlined in the product specification. The process contemplates giving potential bidders a reasonable opportunity to bid, and requires that all bidders be placed on an equal playing field. Ideally each supplier must bid on the same documented specifications, terms, and conditions for all the items.

However breaking out individual line items that a specialty supplier can provide bids for can help to reduce the opportunity for suppliers to manage the overall gross margin of their bids and drive higher savings. The purpose of competitive bidding is to stimulate competition, prevent favoritism, and secure the best goods and services at the lowest possible price, for the benefit of the host company while making the job easier for buyers and category managers. Competitive bidding cannot occur where specifications, terms, or conditions prevent or unduly restrict competition, favor a particular supplier, or increase the cost of goods or services without providing a corresponding tangible benefit for the host Retailer.

As always, we look forward to and appreciate your comments.

Make sure you conduct a detailed Category Discovery if you’re planning for a successful e-negotiation program?

Tuesday, December 14th, 2010

The following are some practical thoughts that companies should consider which will take their e-negotiation program well beyond tactics to create a sustainable process going forward.

Category discovery is the basis of any quality implementation of an e-negotiation strategy. It is essential that this process begin with a company’s executive management’s sponsorship. This process will include working with all category managers, buyers and other procurement knowledge workers to uncover opportunities suitable for e-negotiation tools such as Requests for Information (RFI), Proposals (RFP) and Quotations (RFQ).

A fundamental requirement for any successful category discovery process is an adequate source of suppliers interested in participating in e-negotiation events regardless as to whether they impact cost of goods or the expense line. Suppliers can then be vetted against product specifications and CSR goals the during the discovery process. The success of this process may and probably should also include store visits, distribution center visits, supplier visits, product evaluations, contract reviews, spend data collection and other related information necessary to completely understand specific category dynamics.

Any process is only as good as its original goals. These factors may go well beyond simple price reduction such as impact on quality, finding secondary sources of supply, cost avoidance, safety and environmental goals. Analysis of these success factors and areas of improvement which have been properly benchmarked to the original goals included during the discovery and resulting category to market strategy will drive a sustainable process and as such may well be the most important step after an e-negotiation event has concluded.

We look forward to and appreciate your comments

Safety and Environmental certifications are not just about food and food born illness protection.

Wednesday, December 8th, 2010

Many times the ideas for my blog posts come from conversations with customers. Often times those thoughts make it into our product development plans. In fact listening to our customers is one of our most important jobs.

During a visit with a customer several months ago, the head of procurement complimented me on our companies efforts related to food safety and in particular commented on the 27 safety certifications we hold our 380,000 global suppliers accountable to in our SafeSourceIt™ Supplier Database. He followed that with the statement that since they did not sell fresh foods, that area of our business did not apply to them.

This particular retail customer does sell food products, cosmetics, private label bottled water and also bags the products they sell to their customers in plastic bags. I think most of you can see where I’m going with this. Plastic bags are a growing area concern for many areas of the country and in fact outlawed in an ever increasing number of areas due to their negative environmental impact. Food packaging can contain BPA. Dog food has contained products such as melamine. Toys have been found to contain lead.

So, let’s see that’s clothing, packaged foods, pet food, toys and beverages. I guess we have to be careful with all of the products we buy. Suppliers need to be held accountable to a variety of standards and certifications while also providing traceability beyond the one forward and one back standard supported in the industry today.

E- procurement solutions  providers need to be prepared to discuss how they intend to accomplish this for their customers in order to limit end user consumer risk, but also limit risk associated with litigation and other recall related costs that have a direct impact on company profit.

At SafeSourcing, all of our associates support our R4 program of Recycle, Reuse, Replace and Reduce and will be glad to have a detailed discussion relative to product safety and environmental impact and how our tools proactively address these opportunities.

We look forward to and appreciate your comments

Retail Senior Executives have you ever really calculated the potential impact of using next generation e-procurement tools? I mean really?

Thursday, November 18th, 2010

Let?s face it, this may not be as sexy as releasing a new format, not as political as chasing down run away health care costs, and it just doesn?t resonate as fun.

For most companies, the cost of goods and services (COGS) is the single largest line item on their P&L. Historically the Retail industry has cost of goods across all segments of between 55% and 81%. In the supermarket segment cost of goods has a historical average of 72.0% and Drug Stores are right behind. The convenience stores segment cost of goods is a staggering 81%!

The single-largest opportunity to improve net income is by addressing the largest line on the P&L which is the cost of goods and services. The good news is that every dollar reduction in COGS falls directly to the bottom line. The finance department may argue that there are supplier related switching and timing costs incurred in order to get to the true savings, but the majority of these savings end up on the bottom line if you are attaining plan in other areas.

So let?s measure the impact this could have on a retail company. The math can easily be applied to any retail vertical. An Aberdeen report stated that a 5% reduction in cost of goods would have the same impact to a retailer as a 30% increase in top line sales.

Let?s do some simple math: a five billion dollar ($5B) supermarket company has an approximate cost of goods of $3.6B. Assuming a net income of one percent (1%) this retailer would have earnings of $50M. Let?s assume that they assigned fifteen percent (15%) of their total spend next generation e-procurement tools. This would be approximately $540M. Assuming a savings of 10% which is well documented within the industry, savings would equal $54M which would equate to a net earnings improvement of $54M or greater than 100%.

Yes this is simple math. There are dependencies related to percent of above the gross margin line and below the gross margin and a lot of sin falls into the expense category which is why net profit sucks in the first place. There is also the issue of the rest of the company performing to their plan guidelines so that these real reductions don?t just mask other problem areas. Timely award and timely contract implementation are also important

There is an old saying that figures lie and liars figure. At the end of the day you just can?t hide from the numbers. If you don?t trust the math, let us prove it to you.

We look forward to and appreciate your comments.