Archive for the ‘E-procurement’ Category

It goes beyond the savings.

Wednesday, February 26th, 2014

Today’s post is by Ryan Melowic; Vice President of Customer Services at SafeSourcing.

When running an eRFX event there are many benefits that go far beyond savings. Most all benefits will eventually save you money, but it has value-added benefits that won’t show savings right away.

During the sourcing process it is best to establish goals that your company wants to achieve. What part of the current process is costing you money, where is there room for savings? The following goals are achieved when running a sourcing event.

Fewer Suppliers– Managing suppliers can be very costly to your company. All suppliers come with different invoices, contracts, contacts, and terms. The amount of time it takes to manage all the different suppliers will hinder any savings you originally planned on receiving. Lower the amount of suppliers will be great value in minimizing time with managing them.

Location– Are your shipments coming from across the country because the cost was so low? But are you washing away those savings in expediting shipments due to a current process and standard freight takes too long. Finding suppliers within closer proximity will save you shipping time and result in savings.

Standardizing Items– When sourcing item(s) in the customer-facing industry it is best to have a standard appearance and be able to control costs with identical item at a larger volume. Whether it is for new construction or remolding, standardizing the specifications and gathering a quote on the total volume/spend can save your company money.

Here at SafeSourcing we will work with achieving all your goals, however many there may be, and we can also help you create goals for sourcing events.

For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Of Purple Cows and Procurement

Tuesday, February 4th, 2014

Today?s post is by Steve Schwerin, account manager here at SafeSourcing.

I?m still reading Seth Godin after discovering him a few months ago.? He has authored numerous best sellers including Purple Cow and the Icarus Deception.? Though Godin?s expertise is marketing, it seems to me that almost everything he has to say, in some form, applies to procurement.? You can read about some of his ideas on Fastcompany.com.

In Purple Cow, Godin puts forth the idea that in a world overrun with great products, the way to succeed is to be extraordinary.? This of itself is not a new concept.? How Godin arrives at this thought may have a bit more impact.? He tells the story of traveling through France with his family and being enchanted at a countryside filled with ?storybook cows?.? After a while, though, the family stopped noticing the cows; the once enchanting had become ordinary.? He thought to himself that a purple cow, on the other hand, would grab their attention.? Examples of the strategy driving revenue for cities is fairly commonplace; people drive for miles to see something extraordinary in their minds whether it is to Deadwood, South Dakota to see the spot where Wild Bill Hickok died or the headquarters of the Longaberger company in Newark, Ohio shaped like a giant basket.?

What is your company?s Purple Cow?? It can be a product or a service.? Can you build the extraordinary without an extraordinary procurement company?

We, at SafeSourcing, are here to help you build your Purple Cow.? For more information on how we can help you with your procurement needs or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative at 888-261-9070.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Incremental Discovery

Monday, February 3rd, 2014

Today?s Post is by Michael Figueroa, Account Manager at SafeSourcing.

A procurement project?s development is a back and forth of exploration until all parties have a full understanding of each other. There will be extrenous variables that the procurement profesional will be unaware of, but as long as this is understood it doesn?t have to be a liability. These variables could be unspoken goals of the purchasing party, compliance issues buried under complexity of the law, unspecified product codes, private price forcasting data, unidentified exclusive corporate business agreements, usage, location, or price data, etc etc.

During the process to draw this information out, it will be discovered that there is additional information needed that you never even knew you needed until you asked a completely unrelated question. This is why developing a procurement project often occurs through incremental steps of discovery.

For instance, your first foray into the process may be to ask what the product or service is, what the spend is, and where it?s geographically located. During this first step you will identify NEW variables that need to be informed in your next step, which will uncover new variables to be informed for the next step, and so on. Each time you have a new conference call, sit down meeting, or document draft, the understanding between parties will increase with diminishing returns and with greater amount of detail:

  1. First draft: Understand 60%, Need 40% clarification
  2. Second draft: Understand 80%, Need 20% clarification
  3. Third draft: Understand 95%, Need 5% clarification
  4. Etc etc.

Your goal in the process should be learn what questions need to be answered. Starting with the wrong questions will often lead to developing a project where no one is even aware that you don?t have full understanding because of assumptions made through a SME?s own confirmation bias. Often times the purchaser and the supplier have many assumptions that are unique to their company or industry. It?s our job as procurement professionals to find them out, but if we don?t understand the key concepts behind how knowledge transfer works, we?re bound to make costly ommisions.

For more information on how SafeSourcing can assist your team this process or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.? We have an entire customer services team waiting to assist you today.

We look forward to your comments.

What positions SafeSourcing as an innovator in the eProcurement industry?

Thursday, January 23rd, 2014

Today’s post is by Ryan Melowic; Vice President of Customer Services at SafeSourcing

SafeSourcing was founded on core values that separate us from our competition.  These core values drive the SafeSourcing team and is a key element as to why we are more economical and achieves far better results with our eProcurement projects then does our competition.  The simple core values are:

1.  The highest quality results possible

2.  Keen attention to details

3.  Constant improvement

4.  Veracity and honesty in all the we do

To deliver high quality results SafeSourcing’s team of trained procurement specialists’ research and analyze indentified project categories.   Careful consideration is given to market conditions.  Any other key price drivers are researched and analyzed.   Understanding the category in depth is key to delivering high quality results.

In the eProcurement industry, Keen attention must be given to details.  The details are what allow vendors to compete for your business accurately.  If there is any  lack of clarity in the specification it could mean disaster for a project.

By being willing to constantly improve our process, positions SafeSourcing as an innovator in the eProcurement industry.  We listen to our customers and vendors feedback so we can improve our tools.  SafeSourcing’s procurement specialists participate in programs to further their procurement education.   We want to be the source for experience for all of your company’s procurement needs.

Customers and suppliers have to know they can trust our process.  By never wavering on veracity and honesty, SafeSourcing has proven we are a company to be trusted.  SafeSourcing will always keep this important attribute in mind with decisions we make.

For more information on how SafeSourcing can assist your team with eProcurement Solutions or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative to assist you today.

We look forward to and appreciate your comments.

 

Getting to your RFP Short list!

Tuesday, January 14th, 2014

Today’s post is by Mark Davis; Senior Vice President and COO at SafeSourcing. 

The RFI/RFP process has been the source of a few SafeSourcing blogs over the past few months and no piece is as important to the process as the plan you develop to move forward with the final stages of the RFx process, as you have companies that barely make the shortlist all of a sudden leap to the front of the pack if done right.

Today’s blog will take a look at some of the aspects that you should be thinking about when preparing for the final presentations.

Who makes the list?  – The main purpose to holding the final stage presentations is to get a final look at the vendor team that you may be getting ready to give your business too.  In almost every case, the RFx process will immediately drop a few vendors out of the mix based on their responses, their initial pricing or a combination of both.  Typically the final presentations will be given by 2 4, sometimes 5 vendors.  To have a larger list makes managing the list difficult, and generally is the stage where you have it narrowed down to companies who can truly handle your account.

What is the focus? – As you are developing the items in the next two points it will be important to develop the content for what you want to know more about.  In many cases RFIs and RFPs are unable to completely do justice for some of the details you need especially if those details revolve around a demonstration.  This is not to rehash the RFI/RFP itself but rather to dig deeper into answers that may have been confusing or not quite as complete as what you wanted.

What’s the Agenda? –  Once you know what you want to focus on and prior to holding your presentations it will be important to create the agenda you wish the vendors to follow.  Not doing so allows the vendors to present whatever they want and may leave you with more follow-up questions than you started with.  Vendors generally appreciate an agenda so that they can focus their energy on the things that are important to you.  This agenda will help be the foundation for the next two points so making it thorough without being so detailed there is no flexibility is the key to a good agenda.

How will you score it? – The final piece you will want to develop before the presentations will be a scorecard that can be distributed to the evaluation team covering every aspect that you want reviewed.  This is a critical step because not everyone will automatically evaluate the presentations in a similar way without guidance.  This can be as detailed as you want to make, however, it should at the very least follow the agenda the vendors have been given so that thoughts and comments on each point can be captured by every member of the team.

Getting ready for final RFI/RFP presentations is an important part of the evaluation process and one that should have as much thought and preparation put into it as the RFx itself.

For more information on helping your company prepare on RFI/RFP or in help preparing for final presentations, please contact a SafeSourcing Customer Service Representative.  

We look forward to your comments.

Why is the Hired Service Category a Great Choice When Executing an eProcurement Event?

Tuesday, December 17th, 2013

Today?s post is by Ryan Melowic; Assistant Vice President of COE at SafeSourcing.

Why the Hired Service Category is a great choice when executing eProcurement events

When attempting to reduce cost at your company, please take ample time to investigate hired services. Typically, SafeSourcing sees above 20% savings on Hired Services that are taken to market. The key to hired service projects is to have a thorough understanding what it is your company requires from the service providers.

Category research must be completed to determine the scope of the current work, frequencies of the work, cost per unit for the work and locations where the work will be performed. Terms and conditions will need to be identified to inform the service providers of contractual expectations.

Depending on your companies geographical location (s) service providers will need to be researched on a National, regional and local level. In some cases consolidating vendors makes sense. In other cases with geographic outliers require regional and local vendors.

For more information on how SafeSourcing can help you with your hired service procurement needs or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative. We look forward to your comments.

Building Projects On Strong Data

Sunday, December 15th, 2013

Today?s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

I was asked the other what my thoughts are on the challenges that exist in the procurement and supply chain industry and my answer is the same is it was 5 years ago?.without strong data many events will not deliver the types of results and participation you are hoping for. In today?s bog we will take a look at what that means and some of easy areas you can be using to get a better handle on categories you are sourcing.

Survey the landscape ? One of the most useful ways to get a handle on a category, especially one that spans across the entire company, like temporary labor, is to ask your locations and divisions basic questions about what they are doing today. Many times companies will have summary information about what remote locations are doing from a spend perspective but no detail into what is making up that spend at each location. Surveying your locations with a simple tool like the SafeSurvey? will allow you to understand who the locations are doing business with, what their satisfaction level is, what other services they are receiving that are not defined in a contract, or whether or not a contract or agreement even exists. This will also allow you to confirm pricing you think you are getting.

Leverage your incumbent ? There will seldom be a time when any source has as much insight into what you are currently spending and receiving in the way of goods and services than your actual incumbent. Your activity is what keeps them alive and they will know exactly what level of business you do with them. If you aren?t already, you should be getting monthly or quarterly detailed reports about what you are spending with a supplier and in many cases, scheduling a quarterly business review with your suppliers to ensure the processes being used and services and goods being obtained are still the best for your company. Until that point, having your supplier run Year-To-Date reports at an item level will give great insight into what you are doing today.

Poll the suppliers ? In some cases where a service or product will be new for your company, you will not have access to an internal or external data source to help build the foundation of your sourcing event. In these cases taking a Request For Information/Proposal out to vendor community will need to be a step to build that understanding both of the level of service you will need but also to understand the basic pricing structure of the industry. Requests for Information are good to understand the broad picture but they should be used to immediately create a statement of work for you company which combines the details from the responses you like the best. Standardizing what you want before heading to a request for proposal will save time in the end.

Understanding what the data is telling you before you start a sourcing event is critical to achieving the best results. At SafeSourcing we run dozens of events every month for our customers and constantly help our customers build the foundation of strong projects. Our process truly is focused on the greatest value for our customers with price being only one component of that value. For more information on how SafeSourcing can assist you or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative. We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Why is the Unloading Category a Great Choice When Executing an eProcurement Event?

Tuesday, December 10th, 2013

Today?s post is by Ryan Melowic; Assistant Vice President of COE at SafeSourcing.

Many companies use third-party unloading services to eliminate the risks and costs of internal employees. These companies should work to thoroughly understand this category because there are tremendous opportunities for savings in it. Please let SafeSourcing explain.

The unloading services category is complex and requires a keen understanding of all the moving parts. In addition, there?re different load types, different units of measure and additional fees and they must all be broken down to properly take this category to market. For large companies, the level of breakdown that is needed is a daunting task.

When executing an eProcurement RFX for unloading services, gathering the pricing is the less complex part. Comparing the different pricing models for each vendor is the complex part. With SafeSourcing as your partner, your company can rely on us to do the heavy lifting of this category for you. Our experts have the experience needed to conduct a thorough analysis of your current unloading services category. SafeSourcing will then go to market and provide the analysis needed to show your company what options to choose to save the most money.

SafeSourcing has seen savings in this category hit the double digits numerous times this year. When looking at the amount of money that is typically spent in this category the savings dollars are large.

For more information on how SafeSourcing can help you with your unloading Services l procurement needs or on our ?Risk Free? trial program, please contact a SafeSourcing Customer Service Representative.
We look forward to your comments.

Execute better a little at a time.

Thursday, November 7th, 2013

Today’s post is by Steve Schwerin, an account manager here at SafeSourcing.

I come across the thought quite a lot these days that the overnight success is a myth.  I’m left wondering if there was a time this saying was gaining force.  The idea of overnight success is everywhere, and yet it constantly proves untrue.  Certainly, some victories are decided in this fashion.  During some game or some battle, one party suddenly musters overwhelming force seemingly out of nowhere.  The end.  This is a horrible metaphor for business, yet it is embedded in the modern psyche.  As you watch the training of Olympic athletes, class valedictorians, chess grand masters and concert pianists, you come to realize that success is made up of a lot of incremental victories.  I venture to guess that all great entrepreneurs are in this same class.

What I see authors writing about these days is often the incremental changes over time that end up defining a great company or winning team.  For this to happen, companies need a willingness to learn incrementally, and who really wants to learn incrementally?  I know I don’t. 

Applying this thought to what we do here at SafeSourcing, procurement is a process.  A successful company isn’t defined by one purchase or the next big purchase for that matter.  Are you steering your company away from eProcurement, because you can’t see how it can work for your company or could you be looking for the quick, infallible plan?  As with most worthwhile pursuits, eProcurement is a process.  Procurement victory constitutes success over not one individual spend element, but a process over time that involved learning about what your company buys, why they buy it and from whom they can buy it.

Here at SafeSourcing, we know the risks of change which is why we offer risk-free trials in learning more about procurement with us.  Honestly, how much is procurement victory worth?  One answer is more than free.  Contact one of our customer service representatives at 888-261-9070 and start the process.

We look forward to and appreciate your comments.

Selecting an IT VAR….More than just price! – Part 1 of 2

Monday, November 4th, 2013

Today’s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing.

It is easy for a company to tender an RFP to the IT world of the top 3 or 4 Computer Peripheral Equipment Resellers and make a decision after reviewing the responses and conducting interviews.  In many cases companies will create a contract for nothing more than an agreement of category discounts that will apply to purchases moving forward.  Sometimes the catalog prices are furnished sometimes they aren’t, but many times changes occur to the catalog that never get reviewed by the customer once the contract/agreement is signed.  Today and tomorrow we will be looking at how much more there is to learning about the incentives and control your company should be asking for when deciding on a new IT VAR or in evaluating the current VAR you have today.

Price the things you buy – A surprising number of customer we deal take a look at the IT VAR category and immediately want to make sure they are getting the best category discounts available.  This is good information collect and negotiate with the vendors but upon digging into their actual spend, 75% (or greater)  of the spend tends to be from just a handful of items.  In these cases, beating the IT VAR up on a category discount for network equipment does not do you much good if laptops and docking stations make up half of your spend in this category.  Review the best historical data you have to determine what items you frequently purchase and make sure you capture individual pricing on those items.

Category Discount Options – Since IT VAR projects will inevitably include collecting category discounts, understanding the options the suppliers will bring you in advance will help shape what you collect and expect.  The first model is the traditional discount off of list price.  This requires a catalog to be collected in advance of the final agreed upon discounts and updates to be supplied in advance of any pricing reviews during the length of the contract.  The cost plus model is one that is increasingly popular with the suppliers because it is easier to show their costs and calculate the markup from there.  This gives visibility into the supplier margins and is one suppliers and their customers like.  The third option which is newer but gaining popularity is the discount off of published list pricing (usually their website) so that invoices can be audited at any time and so that customers can take advantage of special pricing that is offered to the public as well as their discount.

Rebates – There are two areas that customers frequently overlook when evaluating IT equipment suppliers.  Both things tie directly into business 101 principles.  The first, rebates, we will talk about today the second we will cover in tomorrow’s blog.   Suppliers like numbers they can factor into their own company’s revenue stream.  The more accurate the number the more willing they will be to give you better deals to get your business.  Many will also be willing to “sweeten” the pot for spends that exceed estimates in the way of Volume Rebate Programs.  Make sure you are either requesting each supplier’s rebate program, or define the rebate program to the suppliers that you are expecting.  These rebate models should be tiered based and should be linked the amount of business you do with the supplier, increasing with each higher level.

IT peripheral equipment spends for many companies can be hard to manage especially if they are being managed by a non-technical procurement staff, but taking some of these items into consideration will help you find a “partner” who can help you manage the items and ensure that your staff is staying compliant with the agreement.  For more information on how SafeSourcing can assist with helping find an IT VAR that fits your situation or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.