The Great Deceleration!

October 8th, 2013

Is procurement a place to turn in light of more news about “The Great Deceleration?” Answer: YES!

Today’s post is by Steve Schwerin, Account Manager at SafeSourcing

Your procurement solution provider professionals may not have funky offices in San Francisco, London or New York to their credit-a picture painted by another author to describe another industry-but they may have what it takes to help your company address what was described as, “The Great Deceleration” in The Economist on July 27, 2013 as well as at economist.com.  I have to believe that we are going to see more and more written about how slower growth rates in emerging economies will affect the world at large.

Economies like those of China and India are slowing down.  This might not be something to dread as emerging markets like these have experienced extended periods of double-digit growth over the past decade.  Now that they are bigger economies, smaller growth numbers don’t necessarily mean fewer goods and services produced.  They do, however, mean that there may be fewer low-hanging fruit to pick in a company’s search for cost savings through off-shoring and importing.

Where to turn in times like these?  Procurement might hold some of the answers, specifically eProcurement.  I think there are two things to consider here.  First, you may not be able to drive savings by merely looking off shore.  Second, as emerging economies slow, some prices in older markets are likely to become more competitive.  Rising prices in emerging markets are certainly one cause of this, but competition driven process improvements in older economies is another.  As you look around for options, your eProcurement solution provider professionals are in the perfect position to help you source the best products at the best price as these changes take effect.  Focusing on “The Great Deceleration,” if there is one, will not help you grow your business.  Contacting your eProcurement solution provider professional, however, IS a step that can do just that.     

For more information on how SafeSourcing can help you with your eProcurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative at 888-261-9070.

We look forward to and appreciate your comments

Shopping Carts….What’s the Big Deal?

October 7th, 2013

If you are going to source shopping carts or baskets do you know the pieces of information to make a quick and successful result?

Today’s post is by Mark Davis; Sr. Vice President and COO at SafeSourcing

Shopping carts and baskets seem like such a basic thing to source and yet because so many retailers have not changed their supplier in years, looking at new sources can be more complex than thought.  All of the details below will eventually come up and be addressed, but getting in front of them at the beginning can make the difference for the level of success achieved from the event and in having the proper information to decide whether to stay with an incumbent vendor or go with someone new.   Today we will look at a few of things to have prepared when starting a sourcing project for shopping carts.

Have the Art Handy – The first thing we run into when helping our customers run an event for carts or plastic bags or marketing material is that finding the original artwork that was provided to the incumbent vendors becomes a much bigger task than it should be.  Many times because of the long-standing relationships built with incumbents, details like the original artwork get held by the incumbent and forgotten by the customer.  This gets especially tricky if the original sourcing resource is no longer with the company.  Finding it in-house or requesting it from your incumbent is the first place to start.  Every other supplier will want to review the file and if a change is made it will be required for the work to be done.  Make sure that new artwork setup fees are either waived for a transfer of business by the new vendor or at least accounted for in a decision to switch vendors.

Stop the Thief – Shopping carts and baskets are coming with more and more options.  Anti-theft bars, drink holders, and improved child seats are all options which will need to be considered when the sourcing project begins.  Changes in business and culture may demand that you begin considering options like anti-theft bars that can be attached to the cart or specially made wheels that lock up when outside the range of the store.  Even if your company has no intention of changing anything about the current specification, now is the time when the suppliers are engaged for the opportunity for the business to understand wheat new options are available.  Many times they can provide migration paths for credit on your old carts while new carts come in to replace them.  This allows companies to upgrade their carts without absorbing the entire loss of the existing fleet.

Include the fees – New contracts and agreements are always great times to go back and investigate the past invoices and agreements that have been put in place and if necessary request that your incumbent provide you a detailed itemized breakdown of the fees they are charging you that are usually lumped into one line item on an invoice that read “Shopping Cart A – Qty-50 – Price $X,XXXXX”.   The longer the relationship has been in place the more important it is to see how that details behind that price are put together.  By understanding these extra fees you can begin to lay out a project that collects them from all suppliers in the same way and also provides you the leverage to have some of those fees eliminated or reduced in order to gain or keep the business.

Whether you are sourcing shopping carts for the first time or for the dozenth, being prepared with details about your current landscape and where you want to head are very important to establish early.  For more information on how SafeSourcing can assist with structuring one of these projects or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

Facing and Overcoming Challenges in any Procurement Process!

October 4th, 2013

During every stage in any procurement process, you will have challenges and what feel like serious road blocks.

Today’s post is by Sarah Kouse; Customer Services Manager at SafeSourcing.

Below I will discuss some challenges that can take place with your client, the vendor/supplier, and also providing your client with overall results, as well as ways to overcome those challenges when they approach you.

Client – Challenges in all stages of the process can take place with your client. In the early stages, maybe the data provided does not contain the information needed or pieces of the data are missing. In the late stages of the process, maybe one of the vendors/suppliers is requesting information that you have to clear with the client. For example, if the vendor/supplier is requesting to meet with the client before they will accept to participate in the event.

Vendor/Suppliers – As I stated above, there may be a situation where a vendor or supplier refuses to participate in an event unless they can meet with the client. You may also have challenges with the way items are laid out in an event to submit pricing. Some vendors may price a little differently than most of the other vendors and they have a hard time developing their pricing for the event.

Overall – Challenges can take place in all stages of the procurement process and can be especially difficult when they apply to analyzing and creating the results of a project.  These challenges can come from many different sources but most have basic elements of planning, communication breakdown or incorrect expectations to begin with.

The best way to overcome these challenges is first of all; stay calm and maintain a clear head. If you get frustrated or flustered, it can cause you to not think clearly and sometimes make it difficult to make the best decision. Secondly, communication is the most important key to everything. If the communication is poor, without question, there will definitely be challenges. Lastly, know that there’s always a solution for everything. Sometimes the solution is not exactly what you would like, but with a clear head and quality communications, you can feel confident that the solution will be the right decision.

For more information on how SafeSourcing can help make sure your eProcurement event run more smoothly and produces great results or for information on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative. We have an entire customer services team waiting to assist you today.

We look forward to and appreciate your comments.

A Supplier from a recent RFP mentioned he loved the SafeSourcing eRFX process!

October 2nd, 2013

Are your suppliers clueless as to your company’s objectives and needs?

Today’s post is by Shelly Hayre a COE account manager at SafeSourcing.

I was recently following up with a Supplier from a past SafeSourcing eRFX event. He told me he loved the eRFP process as it seemed so seamless. The Supplier then went on to describe the standard RFPs he is used to; submitting hundreds of page documents and proposals, sending multiple hard copies, clueless on the company’s objectives and needs.

An RFI/RFP allows you to qualify a supplier for your company’s needs. Why give yourself more work than necessary? The following tips will bring your company more useful and painless information through the eRFX process, specifically eRFI’s and eRFP’s.

1. Be Specific!:  When you are setting up your RFI/RFP questions try to keep as many questions as possible closed. If you are searching for a specific answer then make sure you are asking the right questions to receive the correct response. I have seen RFI/RFP’s that ask such broad questions that every supplier interprets them differently and it is hard to do a true comparison between the answers.

2. Share with the suppliers:  Know what your company’s needs and values are. If having a national supplier and covering all locations is important, then provide suppliers with a list of locations to verify they can cover all those locations. If this is a deal breaker, then it is as simple as a yes or no question. Providing suppliers with all the needs and values of the company will provide you with the best answers.

3. Pricing Model:  Instead of asking for their pricing model, determine a standard direction for your RFI/RFP in order to steer the gathering of pricing in that direction. If you let the vendor provide you a general pricing model there could be many hidden fees not required. This will make comparing pricing between suppliers difficult. 

Successful RFI/RFPs may require some extra effort and time at the beginning, but it will save you more time at the end. SafeSourcing prides ourselves on creating successful RFI/RFPs that will bring value to your company.

For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to and appreciate your comments.

Why didn’t the government use the eRFX process to reduce new exchange based health insurance premiums?

October 1st, 2013

If you want to lower your health insurance premiums read on.

Today’s post is by Ryan Melowic; Assistant Vice President of COE at SafeSourcing.

The significance of this post on this day, October 1st, 2103 is that medically uninsured Americans can now register and pick from private health insurance plans currently controlled by our government.  The actual coverage will be effective January 1st 2014.  These health exchanges will benefit a large number of people, but it will also put a burden on those who choose to remain uninsured. The creators of this plan had to have put great thought into this plan. 

Did our Government utilize strategic online eProcurement tools for final price negotiations with health insurance vendors? If not, I believe that uninsured Americans could have been paying as much as 8 to 15 percent less than they should.  There would be no change in the quality of the health plan and the government would only have to pay the event fee.

Online eProcurement events are setup around specific terms and conditions and specifications.  With that said, during the Government’s creation of this plan, terms and items were hopefully well thought out.  If so, these Items can be taken to market and bid on by the key vendors in the heath market industry.  Plan details would be referenced in the terms and conditions of the event.  Once the bidding plan was developed and the vendors have an opportunity to work through pricing in the agreed upon structure the actual eRFQ itself could conclude in a matter of a few hours.  If it lasts longer, it is just additional money that the American people can use for other than health care commitments.

This same process can and has been used by companies in order to lower their health plan rates.  Just think what 8 to 15 percent reduction in your health care expenses could add to your bottom line.

SafeSourcing wants your company to complete eProcurement events with us!  We have the category knowledge, vendors, tools and commitment to insure that your company’s eProcurement events are a success.  For more information as to how we can help you with your company’s health insurance category procurement needs, please contact a SafeSourcing Customer Service Representative

We always look forward to your comments.

PLEASE! End your meetings on time…Part II

September 24th, 2013

Does it seem that the meeting you attend never end on time?”

Today’s post is by Dennis Nicoletti; Manager at SafeSourcing

This is Part II from the previous post on August 21st 2013 titled PLEASE!  End your meetings on time

If you recall from last month’s post I titled a topic: “The meeting facilitator is uninformed or without an agenda”.    I wanted to share a quick story.  Not too long ago, during a team meeting our department director wanted our department to be recognized as proficient and productive and to stop the meeting craze that was prevalent at my previous company.  He stated that going forward we are to decline meetings that did not have an agenda within the invite.  Although that sounded a bit extreme it did resolve the numerous meeting invites without a known purpose/objective.  Give it a try…see what happens. But be careful it’s not an invite from your boss.

Have you ever been asked to be the Silent Participant? Sometimes being the ‘silent participant’ in the meeting is a position of respect – your boss may want to re-hash the meeting with you at a later time, have another pair of ears and a second opinion of every detail – let’s face it, we do miss some of the content when we participate. It may at first seem needless or a waste of resources but think of being in the meeting as working – because you are!

Keep Your Questions Brief. When asking questions, be succinct and clear. If your question is detailed, break it into parts or several questions. But be sure to ask only one question at a time; others may have questions as well.

The cell phone.  Abstain from electronics.  Just as the movie theaters requests, “Please silence cell phones”. Unless you’re expecting an emergency call put phones on silent or vibrate. You should also inform the meeting leader that you may receive an emergency call. Additionally, unless laptops are required for sharing data don’t bring or open one…unless that’s how you take notes. Keep in mind that taking notes on a laptop can be distracting to the meeting participants and or facilitator.

Respond to Action Items. After the meeting, be sure to complete any tasks assigned to you as expeditiously as possible; file your meeting notes or any formalized minutes for later review or to have in order to prepare for future meetings

We, at SafeSourcing, take great pride in practicing proper meeting etiquette which in turn allows us to be great business partners for you, our valued client.  For more information on how we can help you with your procurement needs or on our “Risk Free” trial program, please contact a SafeSourcing Customer Service Representative.  We have an entire customer services team waiting to assist you today.

We look forward to your comments.

If you conduct your sourcing as a market basket or product alone and you’ll leave value on the table.

September 19th, 2013

In today’s age of big data, if you don’t have it in readily usable format your competition will eat your lunch.

Today’s post is by Ron Southard, CEO at SafeSourcing Inc.

Market basket sourcing has been around for a long time. Most of us are familiar with a market basket as something we see or use in a supermarket. Every market basket is made up of different items and different quantities of items based on the needs or desires of the individual consumer. The majority of the mix is based on use both planned and historical. In today’s age of big data, the relationships of these items one to another or their affinity is also important although not necessarily well understood. An example would be why someone buying baby diapers might also be buying beer and chips and how that may influence sourcing decisions.

As such it is the uniqueness of these individual market baskets that should concern business owners when they develop their sourcing strategy. This applies as much at an individual shopper level for a retailer as it does at the business to business level.

Understanding the unique characteristics of products and their relationship to other products is key to understanding how to source those products. Just as retailers look at the their top deciles of customers and try to figure out how to get better wallet share from these groups by understanding the mix of the products they buy; businesses can look at the top deciles of the goods and services they buy to conduct their business and figure out how to get a better price for the items they sell or use most frequently. A market basket approach to sourcing where everything is lumped together will never accomplish the compression goals set in a companies sourcing strategy.

Sourcing based on the top deciles within a particular product category on an item by item basis not only drives the best possible compression, it also creates data relative to products and services where incumbents or awarded suppliers are not competitive. This data is extremely useful in setting next cycle strategies. It is also important as to your supplier strategy in terms of who to invite to participate, such as specialty suppliers or regional suppliers within certain deciles of spend.

Sourcing using market baskets combined with sourcing based on deciles as well as strategic unit sourcing will achieve the best overall results over time. To learn more please contact a SafeSourcing customer services representative.

We look forward to and appreciate your comments.

Have you ever sourced hand dryers?

September 17th, 2013

I’m sure you have, but if not read on as to why it’s a good idea to support handwashing.

What’s the most cost effective action that companies of all types and sizes can take to help reduce the number of food born or airborne illnesses?

This can be a simple statement posted in your building washrooms and reflected in your company’s socially responsible language.

I was reading USA TODAY (I do this every day). I love their Snapshots at the bottom of each section. This front page USA TODAY Snapshot was titled Has news coverage on airborne/foodborne illnesses prompted you to wash your hands more by Rachel Huggins and Veronica Bravo.  The snapshot sites Bradley Corps Healthy Hand Washing Survey and indicates that 54% of those surveyed said NO and 46% said YES.

Personally I find these results disturbing. Just think about how often you shake someone’s hand and then think about what they were doing in the 15 minutes before you met. Maybe Howie Mandel has it right by just doing the fist bump.

If the answer to this survey were 100%, it would be interesting to see what the impact on these types’ illnesses would be. As a result, this author will continue to write about food safety and strategies that companies can take to reduce them

Go wash your hands.

We look forward to and appreciate your comments.

How should your company structure for procurement success?

September 3rd, 2013

The following 20 steps will get you headed in the right direction.

Today’s post is by Ron Southard, CEO at SafeSourcing Inc.

During a lunch meeting last week a retailer asked us what they should consider in terms of structuring their procurement professionals to fully embrace e-negotiation tools.

Our answer is certainly not a complete one, but the following points are areas that should be considered for any supply chain re-structuring including what is needed to drive success while trying to fully embrace SaaS e-negotiation technology. These steps will get you headed in the right direction towards achieving the greatest possible return on investment.

  1. Gaining executive (CEO) level and other stakeholder (Board) support
  2  Get your supply chain organization structured for success
  3. Do a detailed analysis of your direct spend
  4. Do a detailed analysis of your indirect spend
  5. Do a detailed review of planned capital project spends and allow of add ons
  6. Plan a detailed review of all contracts.
  7. Plan a detailed review of all suppliers
  8. Develop better relationships with existing suppliers
  9. Improve the performance of suppliers.
  10. Gain access to additional sources of supply
  11. Improve your view of all spend categories.
  12. Develop a detailed off shore and near shore strategies.
  13. Review all sourcing methods used today.
  14. Review all Environmental strategies
  15. Review all Product Safety strategies
  16. Create a product specification library
  17. Conduct detailed category discovery
  18. Align all of the above with your SaaS  solution providers recommended strategy
  19. Ask all department business owners to sign a sourcing collaboration agreement
  20. Streamline, streamline, streamline.

As you use the above list and grow it, it is important to remember that the job of a procurement management leader is to think outside of the box and educate while looking for innovative ways to do things better, faster and at a lower cost. And to hopefully create an environment that will inspire co-workers while doing that.

Reach out to a SafeSourcing customer services representative if you like assistance getting your procurement strategy aligned.

We look forward to and appreciate your comments.

SafeSourcing Inc. announces three new additions to the SafeSourceIt™ family of Cloud based Procure to Pay applications.

August 27th, 2013

Very few strategic sourcing companies have a procure to pay suite of applications as complete and comprehensive as SafeSourceIt™.

Today’s post is from the SafeSourcing  marketing department!

SafeSourcing is  very pleased to announce  the following three new tools to its comprehensive suite of procure to pay tools under the SafeSourceIt™ umbrella.

  1.  SafeSpendAnalsyis™  –  Takes company purchasing patterns and trends to new levels as it integrates external data feeds  for a wide variety of data sources.

  2.  SafeReportDesigner™   –  Allows users the capability to drag and drop key data points in a way that allows them to build custom reports

  3.  SafeScorecards™ –  Consolidates details from all of the SafeSourceIt™ modules to track and score procurement performance by Supplier, Internal Department, Product Category or Procurement professional.

These tools join  SafeeRFX™, SafeSurvey™, SafeDashboard™, SafeDocuments™, SafeContract™, SafePO™, SafeCatalog™ and the  SafeSourceIt™ Supplier Database that are already in use by our customers today.

If you are interested in ROI’s much greater than 10X and rapid deployment of solutions that will preserve those savings, please contact a SafeSourcing customer services representative.

We look forward to and appreciate your comments.